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Nelson DeMelo
486 Reviews
Nelson has been in the auto industry for over 29 years. He's been with Brewster Subaru for over 20. He is an avid dog lover, owning a German Shepherd named Mack. He welcomes all canine companions to our showroom, but be prepared, as he will play with them all day. Having been a Putnam County resident, his main focus is making our customers feel like family. He wants to make your buying process as simple and easy as possible. He is all about the customer experience and building a strong working relationship for years to come.
Read moreDealership Experience
22 yrs, 9 mos
Industry Experience
32 yrs, 6 mos
English486 Reviews
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486 Reviews of Nelson DeMelo
October 11, 2021
Fantastic! Everyone is very helpful and honest. I personally dealt with Anthony, Rich, and Nelson who were a tremendous help. personally dealt with Anthony, Rich, and Nelson who were a tremendous help. More
by Jon V.
Other Employees Tagged: Rich Johnson , Anthony Pilla
October 01, 2021
This dealership and everyone I came into contact with is amazing! JUST. AMAZING. Anthony, Nelson and Rich were awesome and very helpful! Anthony went above and beyond to get me into my car right away! amazing! JUST. AMAZING. Anthony, Nelson and Rich were awesome and very helpful! Anthony went above and beyond to get me into my car right away! More
by Wis
Other Employees Tagged: Rich Johnson , Anthony Pilla
September 30, 2021
The staff at this dealership are incredible! Our salesman Roy Schiller as well as the managers Patrick and Nelson are great and always very welcoming. We have bought many cars here and refuse to go to any ot Roy Schiller as well as the managers Patrick and Nelson are great and always very welcoming. We have bought many cars here and refuse to go to any other dealership thanks to the service we receive here. Danny in service and Rich the finance manager are also phenomenal! More
by Bs781335
Other Employees Tagged: Roy Schiller, Rich Johnson, Patrick Larson, Danny Gomes
August 05, 2021
Mitch Pollack has been a wonderful salesman for both the brand new Subaru Ascent I purchased back in January, as well as the used Chevy Silverado they found me in this tough car market. The service departme brand new Subaru Ascent I purchased back in January, as well as the used Chevy Silverado they found me in this tough car market. The service department has also been excellent. More
by Chris
Other Employees Tagged: Mitchel Pollak, Danny Gomes, Kristen Hetzer
July 26, 2021
Everyone in the building was outgoing and helpful, especially Roy, who ready to help the moment we walked into the showroom at a time when new cars were in short supply. especially Roy, who ready to help the moment we walked into the showroom at a time when new cars were in short supply. More
by hoopsmbd
Other Employees Tagged: Roy Schiller
July 24, 2021
Fantastic experience and great customer service! You are treated like family! All of our cars we have bought from Brewster Subaru and we will continue to do so. Highly recommend! Everyone is very kind and p treated like family! All of our cars we have bought from Brewster Subaru and we will continue to do so. Highly recommend! Everyone is very kind and professional! They try to get you the best deals. Thank you Nelson, Mitch, Rich and Danny from the service department! More
by Hunter7751
Other Employees Tagged: Rich Johnson, Mitchel Pollak, Danny Gomes
July 21, 2021
Nelson Demelo, Mitchel Pollak, and Marci Lynn made purchasing not 1 but 2 cars an enjoyable, seamless experience. I can't thank them enough for taking such great care of me and my family. I recommend purchasing not 1 but 2 cars an enjoyable, seamless experience. I can't thank them enough for taking such great care of me and my family. I recommend them enthusiastically. More
by Alan M
Other Employees Tagged: Mitchel Pollak , Marci Lynn
July 10, 2021
Rich&Mitch are amazing to work with. Purchased 5of6 Subarus at BS. The teamwork&patience make it a NO brainer. Will be back for #7 Subarus at BS. The teamwork&patience make it a NO brainer. Will be back for #7 More
by jackiemullerlcsw
Other Employees Tagged: Rich Johnson, Mitchel Pollak , Cam Romao
June 22, 2021
Everyone we interacted with was great and very welcoming. Thank you very much for making our first time leasing a car a smooth and enjoyable process. I will recommend Brewster Subaru to anyone interested in Thank you very much for making our first time leasing a car a smooth and enjoyable process. I will recommend Brewster Subaru to anyone interested in getting a new car and not only. My sister and I felt very welcomed and happy with our decision to do this with you. Although, the dealership is not close to us we might still go there for the regular maintenance appointments if the time will allow us. Thank you again Robyn, Nelson and Rich for all your assistance and support. More
by Oana&Livia
Other Employees Tagged: Rich Johnson , Robyn Rey
June 17, 2021
We bought a new Subaru Outback from Nelson and his fantastic team at Brewster Subaru. Kristen (sales) was super helpful and made the whole process easy and pleasant, and Rich (finance) was great at ex fantastic team at Brewster Subaru. Kristen (sales) was super helpful and made the whole process easy and pleasant, and Rich (finance) was great at explaining the ins and outs of the process. It really was a painless process and made making the trip up from NJ more than worth it!. I look forward to buying from them again in 15 or 20 years when this Subaru meets the halfway mark! More
by jschram123
Other Employees Tagged: Rich Johnson, Kristen Hetzer
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