They weren't very transparent and didnt have a loaner for
me like discussed. And they failed to communicate that they arent responsible for tolls. And I have surpass to pay tolls with. I would of willingly g
me like discussed. And they failed to communicate that they arent responsible for tolls. And I have surpass to pay tolls with. I would of willingly gave that information up. So that than caused me to get charged for tolls later on and my bank account to be over drafted and charged for the over draft.
More
by douglas.skidmore849
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jul 02, 2026 -
Hollywood Chrysler Jeep responded
Thank you for bringing this to our attention, Douglas. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
Jul 02, 2026 -
douglas.skidmore849 responded
Thank you
Bruno is more like a Jeep Doctor
This is my happy
Jeep place
I bought 3 wranglers here
Jeep place
I bought 3 wranglers here
More
by barbaradolaninsurance
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Hollywood Chrysler Jeep responded
Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!
She is the best!
Neyma goes beyond and is very attentive! She is the reason why I travel to Hollywood jeep verses going to a jeep dealership closer for service
Neyma goes beyond and is very attentive! She is the reason why I travel to Hollywood jeep verses going to a jeep dealership closer for service
More
by joesalespro
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 25, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Worst dealership you could possibly go to in my opinion
Worst dealership ever made in life
Worst dealership ever made in life
More
by chaunceyjospeh68
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 22, 2026 -
Hollywood Chrysler Jeep responded
Jospeh. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.
Henry was awesome at getting us what we needed in our
budget Thank you Henry
budget Thank you Henry
More
by GMITCHELL46
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 16, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Don’t buy a car from these guys .
They sold me a car that was clearly in an accident prior and never told me and they even sold me the car that way . Not to be trusted !!
They sold me a car that was clearly in an accident prior and never told me and they even sold me the car that way . Not to be trusted !!
More
by LGOUTIER
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2026 -
Hollywood Chrysler Jeep responded
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Amazing service.
.. they made sure I was taken good care of .. highly recommend I was offered a loaner car while my car was being serviced ... Neyma came through with
.. they made sure I was taken good care of .. highly recommend I was offered a loaner car while my car was being serviced ... Neyma came through with connecting me with Allison and they both made sure I was set. This is the best service I've experienced ever.
More
by baker.v
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 12, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Neyma was fantastic got my issue taking care of and got
me in a loaner to ensure minimal impact on my day.
me in a loaner to ensure minimal impact on my day.
More
by danlitwack
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 11, 2026 -
Hollywood Chrysler Jeep responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
The dealership is very dealershippy in a dealershippy
kind of way. There are cars, there are buildings, there are parking places, there are salespeople, there are repair people, there are outbuildings, t
kind of way. There are cars, there are buildings, there are parking places, there are salespeople, there are repair people, there are outbuildings, there is signage. Everything is so nice. The people really make the place.
More
by ohhirandy
Verified Customer
Verified Customer
Other Employees Tagged:
Neyma Cuello
Jun 09, 2026 -
Hollywood Chrysler Jeep responded
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
Neyma is the best advisor!
She makes sure all my questions are answered and always reaches out after I leave to ensure I have no issues on the road
She makes sure all my questions are answered and always reaches out after I leave to ensure I have no issues on the road
More
by alliggirl
Verified Customer
Verified Customer
Service Price Transparency
Jun 09, 2026 -
Hollywood Chrysler Jeep responded
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!