Nez Faraj | Page 14

Knowledgeable staff! BMW of Westlake offered the kind of cash incentives that make me want to sign my lease. Putrri Padbatan provided excellent knowledge and service throu BMW of Westlake offered the kind of cash incentives that make me want to sign my lease. Putrri Padbatan provided excellent knowledge and service throughout the selection, ordering and taking possession of my x4. I would certainly recommend this dealership to friends and family interested in a BMW. More

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Great Experience; Excellent Customer Service I am a continued returning customer because BMW of Westlake understands and accommodates what the customer needs are. Always have felt comfortable in I am a continued returning customer because BMW of Westlake understands and accommodates what the customer needs are. Always have felt comfortable in the dealership as the staff takes it to another level by making it personal. The entire process from "just looking" to signature was amazingly simple and straightforward. Kudos to all. More

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Great experience at BMW of Westlake! Highly recommend! BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select BMW of Westlake has abundant inventory to choose. The experience there is quite different from other dealers. They do honest business. We just select the car we want, they make sure all incentives and bonus to us are applied and final price is fairly and clearly presented. Ken Delk is very responsible, knowledgable, and efficient. He helped us finding the car, test driving, working on the numbers. Mike Niedzwiecki helped on financing. Nez Faraj helped on going thru the features. Everyone is professional. Returning the old car and buying the new car all finished within half day. That's the great customer services! More

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Fast, efficiency and friendly! John made it so easy. I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another de I am in my 4th Bmw. Everyone makes the experience seamless and st my convenience. I have a hectic schedule and cannot imagine dealing with another dealersyeho puts their schedule first. The service staff is equally effiyand helpful. More

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Staff at bmw of Westlake Let me start from finance department Mike there was a rebate was not applied to me Mike looked into it and applied it saved me some money then Bob r Let me start from finance department Mike there was a rebate was not applied to me Mike looked into it and applied it saved me some money then Bob really a nice guy helpful then Tony my salesman new guy very nice guy did his best to satisfy me everyone was there was very nice they were all hoping Tony because he’s new. thumbs up Guys thanks More

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Outstanding! My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or mor My wife and I have bought our last 5 cars from Bob Strecker; first in Akron and then from Ganley. The crew at Ganley could not have been nicer or more knowledgeable. Ken was outstanding and Mike made the paperwork a breeze. It only took us 2 visits and we walked away with 2 cars. Neat and simple and 2 good deals. More

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Smooth, easy process My wife's car lease expired and we needed to get her a new vehicle. The process was very smooth. She now has a new BMW X2. My wife's car lease expired and we needed to get her a new vehicle. The process was very smooth. She now has a new BMW X2. More

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Purchase of new BMW 540i I am very satisfied with my experience. Dealer offered incentives and cost adjustments up front, and I think I got a reasonable deal for my trade-in. I am very satisfied with my experience. Dealer offered incentives and cost adjustments up front, and I think I got a reasonable deal for my trade-in. I am satisfied with the quality and performance of the vehicle I purchased. More

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BMW of Westlake, purchased 2018 X3 Dealership experience was great. Quickly got help from a sales rep when I arrived. Helped me look at multiple vehicles and showed me the different fea Dealership experience was great. Quickly got help from a sales rep when I arrived. Helped me look at multiple vehicles and showed me the different features. Patiently helped me with multiple test drives to see how the different models felt. Once I decided on a vehicle, they walked me through all the finance options to make sure I fully understood. After purchase, they spent more than an hour showing me how to use all of the features in the new car. Overall best experience I have had with a dealership. More

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The BEST car buying experience ever Jerry made this out of state car buy experience seamless. Attention to detail, patience, and professionalism are his strong suits. I originally planne Jerry made this out of state car buy experience seamless. Attention to detail, patience, and professionalism are his strong suits. I originally planned to have the car shipped, but decided to pick it up. Well worth the trip!!! Nez spent as much time as I needed going over the operational functions of the before driving back to St.Louis. Totally Satisfied......Customer Service at its BEST!! More

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