Nez Faraj | Page 13

Excellent experience. Staff highly responsive. Highly recommend this dealership. Sales and management were awesome. There was no sales pressure and the price offered was reasonable. They listened t Highly recommend this dealership. Sales and management were awesome. There was no sales pressure and the price offered was reasonable. They listened to what I had to say and matched me with an excellent vehicle. More

by EDWARD.FERAN Verified Customer Verified Customer

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Excellent service Nez Nez did a great job explaining the options on the car and explaining how everything worked on our test drive. He quickly answered questions and brough Nez did a great job explaining the options on the car and explaining how everything worked on our test drive. He quickly answered questions and brought my offer forward and we made a quick deal. Thanks Nez! More

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Sincere salesman The experience was positive and exciting! Auto mechanic, Iav Vrana recommended Nez Faraj to me and I'm glad he did! Would not buy another car withou The experience was positive and exciting! Auto mechanic, Iav Vrana recommended Nez Faraj to me and I'm glad he did! Would not buy another car without Nez! More

by traci123 Verified Customer Verified Customer

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Bought my first car - CPO 3 Series I had a phenomenal experience buying my first car at Westlake BMW. I was referred to this dealer and will gladly make referrals of my own. They went a I had a phenomenal experience buying my first car at Westlake BMW. I was referred to this dealer and will gladly make referrals of my own. They went above and beyond to explain to me my financing options, as well as work out the best deal possible for me. A very genuine and low-pressure atmosphere. I left feeling very comfortable in my decision, as well as feeling confident using all of the features in the car. There were a couple of scratches on the front corner of the car, and they repaired/buffed them out that same day before I drove it home. More

by KHISLOPE Verified Customer Verified Customer

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Like family I know everyone at the place and it feels like family. I am on our 3rd and 4th car for our company and they have been excellent. Obviously, the BMW I know everyone at the place and it feels like family. I am on our 3rd and 4th car for our company and they have been excellent. Obviously, the BMW is great but the minimal service it does need is handled with no hassle. I get a weekly car wash and they never make me feel awkward about getting that done. In over 3 years I have yet to find anyone that does not stop what they are doing to say hi or answer any questions for me as I wait for a wash or service. I actually enjoy going to the dealership. On our second round of cars we did not even consider another option because the dealership made our lives easier and more enjoyable. No hassle, friendly and quite frankly ... fun. I recommend everyone to BMW of Westlake More

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Best BMW Experience I initially met Nez when he helped my father-in-law buy his new car and knew then that I would be a loyal customer. After several indecisive falters h I initially met Nez when he helped my father-in-law buy his new car and knew then that I would be a loyal customer. After several indecisive falters he patiently helped me lease a car and was extremely patient with me throughout the process. I’ve dealt with several BMW sales associates in the last 20 years and I’m glad that Nez has joined the team. Adam the General Manager, also went out of his way to make sure that I had an amazing customer experience. I would certainly, without reservation, recommend this dealership to anyone looking for a BMW. Thanks Nez! Dr. Mo Naem More

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Welcoming and enjoyable buying experience Our advisor, Jimmy Laumer was very friendly and pleasant in welcoming me and my family to BMW of Westlake. He Is professional, knowledgeable, kind and Our advisor, Jimmy Laumer was very friendly and pleasant in welcoming me and my family to BMW of Westlake. He Is professional, knowledgeable, kind and patient in helping to decide on a vehicle to purchase. It was a very enjoyable car buying experience. Thanks to all at BMW of Westlake. YongHong Zhao, Alex Aponte More

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Great experience My experience was very positive. After the negotiated price was reached the transaction went very smoothly. I was given a fair value for my trade in My experience was very positive. After the negotiated price was reached the transaction went very smoothly. I was given a fair value for my trade in. More

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CPO 320 Had a great experience buying at BMW Westlake. Our salesman Chad was exceptionally helpful and worked hard to get us a deal we were happy with. Ever Had a great experience buying at BMW Westlake. Our salesman Chad was exceptionally helpful and worked hard to get us a deal we were happy with. Everyone we worked with was very friendly and helpful and we will definitely be back the next time we are in the market for another car. Thanks for all your help guys, much appreciated! More

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Quick and simple I purchased a Certified pre-owned 328i through Ken and the process could not have been easier. I was able to fill out all application paperwork via em I purchased a Certified pre-owned 328i through Ken and the process could not have been easier. I was able to fill out all application paperwork via email. When it came time to pick up my car, they had everything ready and I was out the door in 20 minutes. Ken was a great help in finding the car that was right for me and was great about presenting me with all my options. Mike got my financing processed quickly and Nez was a huge help in walking me through all of the features on my car and I look forward to doing business with them again in the future. I would highly recommend Ken and BMW of Westlake to anyone looking for a BMW. More

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