Nez Faraj | Page 13

My 2021 M2 purchase was a great experience. Nez Faraj was terrific making the process easy. I will buy my next car from Nez! Thank you! terrific making the process easy. I will buy my next car from Nez! Thank you! More

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We have worked with BMW of Westlake several times and always have found excellent public relations and thorough presentation of models and features. Recently we spent time with Nez Faraz of the Sales Dep always have found excellent public relations and thorough presentation of models and features. Recently we spent time with Nez Faraz of the Sales Department and appreciated his detailed knowledge of options, packages, and explanations of the newer safety items. Manager Bob Strecker is a standout for pleasant customer relations, responsive communications, and followup, More

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Nez did a great job purchasing my new X7 was a breeze. The delivery was also very smooth, which is great in this environment and much appreciated. The delivery was also very smooth, which is great in this environment and much appreciated. More

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This is the second car I have bought from Nez, and he is exceptional. He has great product knowledge, having completed rigorous BMW technical and service training. I think he has advanced to his current pos exceptional. He has great product knowledge, having completed rigorous BMW technical and service training. I think he has advanced to his current position by being very informed, responsible, reliable and fair. There is a low 'noise' factor with Nez - he listens and responds carefully. I think of him as a trusted advisor, not a salesperson, and someone who delivers great results. More

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Nez is a godsend... First time I ever met him and he treated me like a close family member... He is honest and professional to the utmost and in my opinion is an exemplary role model for car salesmen al treated me like a close family member... He is honest and professional to the utmost and in my opinion is an exemplary role model for car salesmen all around. BMW of Westlake overall is highly professional, empathetic, and caring about their customers. It appears that they treat their customers with the same care before and even long after a vehicle is leased or purchased. More

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Nez could not tell me anything about my car. I left there not knowing how to turn on my wipers or adjust my side view mirrors or even how to turn on the radio or even how to open the trunk. He told me he kno not knowing how to turn on my wipers or adjust my side view mirrors or even how to turn on the radio or even how to open the trunk. He told me he knows nothing about Nissans & I needed to go to a Nissan dealer to ask them to help me. He asked Adam Moon for the name of someone to help me at Ganley Nissan .He gave me Dave Becker's name & phone number. I called & got his voice mail. I left a message but he never got back to me. How can you sell a car & let the new owner leave without knowing how to drive that car. I think my experience was very unprofessional, and I would not recommend BMW Westlake as a place to purchase a car. More

by Carol Pozzuto Verified Customer Verified Customer

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Traveled 60 miles and they made the experience well worth the drive! Attention to detail and focused on making the experience easy. The follow up to completion was unmatched! the drive! Attention to detail and focused on making the experience easy. The follow up to completion was unmatched! More

by WADE8 Verified Customer Verified Customer

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Nez, is awesome! We worked together for about 8 weeks, finding the right car. He was never pushy and listened to my needs. Thank you! finding the right car. He was never pushy and listened to my needs. Thank you! More

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Painless car buying!! My experience with Nez was easy, informative and truly positive. I felt very comfortable and respected through out the transaction, and I am so happy with my purchase! Thank you BM informative and truly positive. I felt very comfortable and respected through out the transaction, and I am so happy with my purchase! Thank you BMW of Westlake for having such a great staff. More

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This was the best car buying experience I’ve ever had. Nez was a great communicator, took care of everything ahead of time, and got me in and out of the dealership with a great car at a very fair price. A Nez was a great communicator, took care of everything ahead of time, and got me in and out of the dealership with a great car at a very fair price. As a single mom, he accommodated my needs to create a very positive experience!! Ian and Mike were also both excellent to work with. Ian was very detailed and polite as he taught me all about how the car works and Mike was a genuinely nice guy who also streamlined the financing process. I felt very taken care of at BMW of Westlake! More

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