Nic Hagewood
Nic Hagewood at DonohooAuto LLC
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Nic Hagewood | Page 2

Senior Finance Manager

DonohooAuto LLC

8122 Helena Road
Birmingham , AL 35124

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54 Reviews

Hometown: Birmingham, Ala. About: Nic has worked at DonohooAuto for more than eight years. He's a family man with a growing family. He has a son and a daughter. When he's not working or spending time with his family, you'll find him at the poker table. Friends call him generous and a trusted advisor. Advice for customers: Finance your purchase. Interest rates are low, and you'll have money left for other needs.

Dealership Experience

16 yrs, 11 mos

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54 Reviews

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54 Reviews of Nic Hagewood

April 30, 2017

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Employee Rating

No pressure; right price One of the greatest aspects of working with Donohoo is the time they give you to evaluate different models and make an informed choice. We set aside More

by BMW 328i Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Jones, Chris Seay , Tina Viljoen

May 09, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave a detailed review of your second purchase experience with us. We know we're on the right track when we can impress a customer twice (or more). And you're right. We trust that our customers know what they want, and give you time to evaluate cars so that you're 100% comfortable with your purchase. We're especially glad to know that you found your trade-in value to be fair and that Eric provided superior customer service. We appreciate your business and look forward to helping you when you're ready for your third.

April 24, 2017

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Employee Rating

Great Experience Have always heard Donohoo was a great place to purchase a clean late model car and I was not disappointed. From the front desk to Jim my salesperson More

by skipwar20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Hardy

May 02, 2017

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad to know that we lived up to your expectations. Thanks for letting us know that Jim, Nic, and the rest of the team delivered a great experience throughout the buying process and went the extra mile. We appreciate your business, and most certainly, your recommendations to friends and family. We look forward to serving you again in the future.

April 15, 2017

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2nd car purchased for daughter Everyone is so nice, professional and experienced. We purchased her first car at 16 years old from Donohoo and the second car today at 21 years o More

by Angela Krueger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard , Mo Sandoval

Apr 21, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your second experience with us. We're proud to have been part of your daughter's journey. We hope that this one takes her amazing places, and when she's ready to buy from us - we'll be here! Congratulations.

April 12, 2017

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Employee Rating

Great Experience! Everyone at Donohoo was helpful. Our daughter bought her car there December of 2016. We were there and observed the process. It was so smooth. So when More

by mekus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathryn Simmelink, Mark Hubbard , The two ladies working up front were awesome!

Apr 19, 2017

DonohooAuto LLC responded

Thank you so much for making the long drive to shop with us again, and for taking the time to review your experience. We're glad to know that you had another good experience with us and that you were able to take the time to find the perfect car for you. We're sorry to hear that the detailing job was not up to expectations. We appreciate that feedback and will pass it along to our detail team so that we can improve that process. We do hope that you enjoy your new car (and that your daughter continues to enjoy hers). Thank you for your business and we look forward to serving you again in the future.

April 11, 2017

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Best dealership around Donohoo is such a unique place to buy a car. This is my second time buying a car from them and I will definitely do business with them in the future. More

by Mnicole18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Yale

Apr 11, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your most recent buying experience with us. We're glad to know that you appreciate our unique business model. It's different, but we think it takes the hassle out of car-buying. When we can make someone happy enough that they come back, we know we must be on the right track. Thank you for your business and for letting us know that we've earned your trust. We look forward to serving you again when you're ready for car #3!

April 07, 2017

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First Time to Buy Used The representatives at this dealership made my first experience at purchasing a used automobile excellent. They were extremely knowledgeable and pati More

by CAC1227@BELLSOUTH.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tina Viljoen, Jonathon Yale, Mo

Apr 11, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience shopping with us. We're glad that Jonathon, Nic, Tina and Mo were helpful in your first pre-owned car purchase. We work hard to make sure that our customers have the time and space to make an informed decision, and that the process is hassle-free and transparent. We appreciate your business and of course, your recommendation, Thank you!

April 01, 2017

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Fantastic Selection! All in all I am pleased with my purchase. However, several times I left voicemail messages to confirm if a vehicle was available. Never received a c More

by raregem
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Hardy, Alex Wolfe

March 22, 2017

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Employee Rating

Quick approval very satisfied Great Company, service was fast and I was approved for the car I wanted! My sales person was accurate on time and on sales for my vehicle purchase. More

by DENISEODEN38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Hardy

Apr 04, 2017

DonohooAuto LLC responded

Thank you for taking the time to review your recent experience buying from us. We're glad to know that you found the shopping and approval process to be quick and professional. We appreciate your business and hope you enjoy your new car!

March 21, 2017

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GREAT SERVICE EVERYTIME!!! JAY MARTIN, ERIC JONES, AND THE SALES CREW HIT IT OUT OF THE PARK! THIS WAS THE FIFTH VEHICLE PURCHASED FROM DOHOHOO AND WILL NOT BE THE LAST! THE STA More

by CSIMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jay Martin, Eric Jones

Apr 04, 2017

DonohooAuto LLC responded

When we can make a customer happy FIVE times, we know we're on the right track! We're glad to have you as part of the extended Donohoo family as a repeat buyer, and we sincerely appreciate you coming back to us. Thank you again for trusting us with your auto purchases.

March 06, 2017

Dealership Rating

Exceptional Car Buying Experience I was referred to Donohoo by a friend and I am so glad I was. From the time we drove up we knew that they had this process down to a science. The en More

by D Drummond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Hubbard, Michele Stewart

Mar 09, 2017

DonohooAuto LLC responded

Thank you so much for the thorough and glowing review. We're pleased to know that Mark, Nic, Michele and the rest of the team delivered an "exceptional" car buying experience. And yes - we've worked hard over the years to create a process that respects our customers' time. As you surmised, we do price our cars to sell, with minimal mark-up...volume is precisely where we make our numbers, which is why it's important for us to give a great experience to every customer - return visits and word of mouth are very important to us! Thank you for your business and for taking the time to give us valuable feedback. We hope to serve you again in the future. Happy travels!

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