Nicholas Chin | Page 6

Very good experience, very professional dealership! Nicholas Chin was amazing, he was tthe reason i bought the Yukon, his knowledge of the truck was amazing, he spent over 2 hours every si dealership! Nicholas Chin was amazing, he was tthe reason i bought the Yukon, his knowledge of the truck was amazing, he spent over 2 hours every single detail and the systems if the truck!!w LeRoy Kingland More

by LKINGLAND Verified Customer Verified Customer

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Weston Kia staff are always friendly and helpful. And the work gets done more quickly than originally stated, so that's nice. There are never any issues after the work is done, so I always feel confident th work gets done more quickly than originally stated, so that's nice. There are never any issues after the work is done, so I always feel confident that my car is well cared for and will last a long time. More

by Denise Verified Customer Verified Customer

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Our experience was with the GMC side. It was a professional job. It could of been a little bit quicker but with the way things are now days I understand. So all and all a good experience. Thank Yo professional job. It could of been a little bit quicker but with the way things are now days I understand. So all and all a good experience. Thank You More

by GEORGE88 Verified Customer Verified Customer

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I've never had a complaint about Weston. Service has always been on time or earlier finish than anticipated. Had my 60k done and am still super happy with my purchase from them. always been on time or earlier finish than anticipated. Had my 60k done and am still super happy with my purchase from them. More

by Bryanskinner Verified Customer Verified Customer

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The only dealership I will ever walk in best customer service even when you are in the service department They were not kidding about you are covered bumper to bumper of course with the extra coverag service even when you are in the service department They were not kidding about you are covered bumper to bumper of course with the extra coverage of insurance, I'm so glad they added it or else I would of had to buy a new tire costing almost 300.00 Thank you again for taking care of me and my 2021 GMC SIERRA 🙏🙏🙏🙏God bless you all More

by Mary's truck Verified Customer Verified Customer

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Always feel comfortable when they check my car out because I know they will let me know if there’s a problem. I like keeping my car in good shape because I know they will let me know if there’s a problem. I like keeping my car in good shape More

by kialoveroregon Verified Customer Verified Customer

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Typical old school dealership-nothing different. Pressure sales to make their end of month quota at the cost of being very pushy. It was even explained to me that way. Pretty much what I expected but they sales to make their end of month quota at the cost of being very pushy. It was even explained to me that way. Pretty much what I expected but they had the car I wanted and worked with me on financing so I came back the next day. I couldn’t handle anymore insults that night as the salesman waved the pen around in the air and tried everything he could to get me to sign after I told him I was there to test drive only. Also very slimy at the end with a percentage “adjustment” without telling me so they could sell an extended warranty without a large difference in monthly payments. I couldn’t understand how it was possible to add $5000 to the bottom line by only adding $11 per month to the payments so I asked how. He then informs me they lowered the APR without telling me..(so I’d sign the dotted line with an expensive warranty at only a few dollars more.) So again, typical car sales game on the back end as well. When a dealership offers to take $1000 off of an extended warranty without batting at eye, you know the markup is huge. If they read people better and didn’t treat me like an idiot I would have bought there again, had a good experience, recommended them..but I won’t. More

by moosega Verified Customer Verified Customer

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Great staff ! Great service ! Everyone was super nice and helpful. The two gals working behind the counter were amazing as well. The staff at Kia rip you off and are always honest . helpful. The two gals working behind the counter were amazing as well. The staff at Kia rip you off and are always honest . More

by KRISTINACLARKSON Verified Customer Verified Customer

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Worst dealership service EVER I stoop ignored by my truck for several minutes while staff didn’t even have the curtesy to say will be with you in a minute. Finally got helped just to be told oh this other gu for several minutes while staff didn’t even have the curtesy to say will be with you in a minute. Finally got helped just to be told oh this other guy will be with you. Then sat for 1:45 minutes for a xxxx oil change. watching everyone work I saw everyone looked defeated every action was slow and labored and the opposite of good customer service. It looks like no one gives a xxxx beyond pay up and get out. Example in point as I was checking out and paying I presented my $39.95 oil change flyer you mailed me. Cashier just ignored it as I placed it in front of her face I assumed she was just ringing it up. I paid over $60 and commented I guess this doesn’t mean a thing to no reply. My truck is a 2021 I had drive axle may need service soon. I said hey maybe thats the shake I feel is someone gonna tell me about it. No comment. Fine I guess I’ll just get the xxxx out since you took my money and left. I was so furious I decided to leave as I had surgery a few days ago and the long wait had me to pissed to be polite. The only bright spot was Vivian Garner who took the time to chat with us when she saw we had been waiting a while and she is the only reason I haven’t started an entire social media push to announce how xxxxing terrible you are to paying customers. You need to fire most your service staff as none of them do their job or at least bring in a third party to evaluate what they are not doing and teach them and all your staff how and what customer service is. You need to teach everyone there to work with a sense of urgency and pride and to not wonder about casually wasting peoples time. I have worked around many dealerships and recently had many service appointments elsewhere and your staff rates the worst I have seen period. I noticed the first time I came in but thought it was a bad day. No it’s who you are so far go e no one sees how bad you are performing. I need to be charged the proper amount for my service and hope you can do better in the future for others but it won’t be on my truck. Your stupid page wont let me submit this without rating people I had no contact with so I’m giving 1 star on themtill it takes it sorry More

by Westonisbad Verified Customer Verified Customer

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I feel they have redeemed themselves. I purchased a vehicle from them in 2006 and left feeling very disappointed. On this transaction I feel like they were very easy to work with and made my buying exp vehicle from them in 2006 and left feeling very disappointed. On this transaction I feel like they were very easy to work with and made my buying experience an easy one. More

by BMONSTER222 Verified Customer Verified Customer

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