Nicholas Hefti | Page 2

Our salesman Dave Gor was very nice and worked with us to get a good deal. No games, itemized list given, transparent. I love my new BMW! get a good deal. No games, itemized list given, transparent. I love my new BMW! More

by sueandjoeroberts Verified Customer Verified Customer

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I had a truly excellent experience working with my salesperson. From the very beginning, he took the time to genuinely listen to what I was looking for and never tried to push me toward something that salesperson. From the very beginning, he took the time to genuinely listen to what I was looking for and never tried to push me toward something that didn’t match my preferences. That level of attentiveness made the entire process feel respectful and professional. He was consistently cordial, patient, and very polite throughout every step. All of my questions were answered clearly, and I always felt that he was focused on helping me make the right decision rather than simply making a sale. What stood out most was his professionalism and calm approach. Buying a car can sometimes feel rushed or pressured, but in this case the experience was smooth, transparent, and actually enjoyable. His willingness to listen and his courteous demeanor made a real difference. I highly recommend working with him. It’s rare to find someone who combines product knowledge, patience, and genuine customer care so well. More

by TSAUVEUR2007 Verified Customer Verified Customer

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The dealership did the right thing for us when the first car had serious electrical issues. car had serious electrical issues. More

by billtucker1704 Verified Customer Verified Customer

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The service department is extremely busy and is sometimes a long wait for a simple oil change or brake fluid change. The employees are always friendly and helpful. Maybe the process can be researched to spe a long wait for a simple oil change or brake fluid change. The employees are always friendly and helpful. Maybe the process can be researched to speed up the process. More

by CCLAUSS114 Verified Customer Verified Customer

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BMW OF Sarasota has been GREAT to work with! Osman Sir , my Salesperson is very responsive, knowledgeable , helpful and personable! This is our second BMW we have bought from him. Mario Picon Osman Sir , my Salesperson is very responsive, knowledgeable , helpful and personable! This is our second BMW we have bought from him. Mario Picone , General Sales Leader , was a pleasure to work with and worked very hard to make this sale work for us. Great personality and knowledge of his BMW dealership. Want to thank both of them for making this a pleasurable experience. BMW of Sarasota have 2 great people on their Team! Also Nike Hefti did a great job with our Financing appointment. More

by cortokar Verified Customer Verified Customer

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Awesome experience from start to finish! Thank you to the Sarasota BMW team. Strongly recommended. Thank you to the Sarasota BMW team. Strongly recommended. More

by wlesher Verified Customer Verified Customer

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My salesperson, Tim Chestnut, and my finance guy, Nicholas, were absolutely amazing and I will definitely buy my next vehicle from these guys! Nicholas, were absolutely amazing and I will definitely buy my next vehicle from these guys! More

by stevengfrisco Verified Customer Verified Customer

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Marino was very patient in working with me, as my personal situation was chaotic at the time, and it was just before Christmas. personal situation was chaotic at the time, and it was just before Christmas. More

by bunkerhill Verified Customer Verified Customer

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I purchased a vehicle from you that needed shipping. Most everything went well except shipping the vehicle. After I have electronically signed, went over the notary via a call and yet an appointment can Most everything went well except shipping the vehicle. After I have electronically signed, went over the notary via a call and yet an appointment cannot be booked before the printed out paperwork is back? I understand not releasing the call but OK to have the truck scheduled for delivery. Very frustrating. More

by smaile2323 Verified Customer Verified Customer

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Naycolle was amazing. She provided proactive updates and was very helpful throughout the process. Buying a car is stressful. Doing it remotely out of state is another l She provided proactive updates and was very helpful throughout the process. Buying a car is stressful. Doing it remotely out of state is another level of challenge. These whole team did a great job answering all of our questions and addressing all concerns. More

by Purchased from Georgia Verified Customer Verified Customer

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