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Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
59 Reviews

Industry Experience

18 yrs

4.9

59 Reviews

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59 Reviews of Nick Chapman

May 04, 2026

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Employee Rating

The team i worked with were very courteous and communicated great with me daily. Thanks More

by anmoody5
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Recommend Dealer
Yes
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April 28, 2026

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I took there and it took longer than what they told me we were gonna date. They fixed the power issue with the camera, but the alignment on the steering wheel it was not that bad and they left that worse. More

by alexander_arrue
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 24, 2026

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Employee Rating

I love how they scan your undercarriage and tires for wear, then send you a report card on its health.. More

by nichnnatebruno
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Recommend Dealer
Yes
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Apr 27, 2026

Koons White Marsh Chevrolet responded

nichnnatebruno, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 23, 2026

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Employee Rating

Great experience easy check in wait time reasonable was given updates while waiting pleasant atmosphere More

by myronlingham
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Recommend Dealer
Yes
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Apr 26, 2026

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

April 22, 2026

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Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 14, 2026

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Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

April 08, 2026

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Employee Rating

The appointment was easy and quick with no problems at all! Great experience and the waiting room was nice too More

by tnt8308
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2026

Koons White Marsh Chevrolet responded

tnt8308, we are delighted to see this rating! Have a great day!

April 07, 2026

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Employee Rating

The best service centre for Chevy cars and the best service advisor I ever met! Nick always listen and shares his insight of fixing the issue! Thank you. More

by NidhinS
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 08, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 02, 2026

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Employee Rating

Great service from the entire team. Especially from Nick my service advisor. Always a pleasure to work with. More

by eaglei218
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 23, 2026

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Employee Rating

Excellent service the best in baltimore,service reps are very professional and tend to your needs as for your vehicle. xcellent service the best in Baltimore More

by ktodd0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis, David Letourneau, Thomas Howard

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Mar 26, 2026

Koons White Marsh Chevrolet responded

ktodd0131, thank you again for taking the time to let us know how we did!

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