Nick Chapman

Great customer service and very transparent with progress of service. Very willing to answer questions of service. Very willing to answer questions More

by rdegori1972 Verified Customer Verified Customer

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The appointment was easy and quick with no problems at all! Great experience and the waiting room was nice too all! Great experience and the waiting room was nice too More

by tnt8308 Verified Customer Verified Customer

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The best service centre for Chevy cars and the best service advisor I ever met! Nick always listen and shares his insight of fixing the issue! Thank you. service advisor I ever met! Nick always listen and shares his insight of fixing the issue! Thank you. More

by NidhinS Verified Customer Verified Customer

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Great service from the entire team. Especially from Nick my service advisor. Always a pleasure to work with. Especially from Nick my service advisor. Always a pleasure to work with. More

by eaglei218 Verified Customer Verified Customer

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Excellent service the best in baltimore,service reps are very professional and tend to your needs as for your vehicle. xcellent service the best in Baltimore very professional and tend to your needs as for your vehicle. xcellent service the best in Baltimore More

by ktodd0131 Verified Customer Verified Customer

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The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover Verified Customer Verified Customer

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went there to purchase what would have been our fourth purchase from Koon’s but no customer loyalty and to prove that I purchased a new suburban from another dealer with same sticker price for thousands l purchase from Koon’s but no customer loyalty and to prove that I purchased a new suburban from another dealer with same sticker price for thousands less and the dealer was pulling vehicle from another dealer and it had a Koons’ tag on it. It was one of the vehicles I was negotiating with Koons but they couldn’t get price where we needed to be. With that said Koon’s service department is excellent and I would highly recommend their service department. More

by sjtaylorson Verified Customer Verified Customer

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Everything went very good. No complaints.. they took me on time, and finished earlier than usual. No complaints.. they took me on time, and finished earlier than usual. More

by lmmchase Verified Customer Verified Customer

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Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr Verified Customer Verified Customer

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Took me on time and I was in and out in no time. They explain what services they did. They explain what services they did. More

by dburn1011 Verified Customer Verified Customer

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