Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
73 Reviews

Industry Experience

18 yrs, 3 mos

4.8

73 Reviews

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73 Reviews of Nick Chapman

August 05, 2026

Dealership Rating
Employee Rating

It is a very convenient and easy place to get service done. Good service with nice people More

by Mexicanninja410
Service Price Transparency
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Recommend Dealer
Yes

August 04, 2026

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Employee Rating

The dealership obviously does not have enough rentals for the amount of warrant work they have More

by jrossman714
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

August 01, 2026

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VERY GOOD ! Very Timely Communication and Service was outstanding! Happy that we bought at Koons More

by jerryernest4
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Koons White Marsh Chevrolet responded

jerryernest4, we are delighted to see this rating! Have a great day!

August 01, 2026

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Employee Rating

Tones has taken care of my vehicle. They've done a good job so far And I hope they keep up the good work More

by ronaldfrado
Service Price Transparency
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Recommend Dealer
Yes
Aug 04, 2026

Koons White Marsh Chevrolet responded

ronaldfrado, thanks so much for rating us so high! Be safe on the road!

July 17, 2026

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Employee Rating

Good service,follow through on my request for information mailed to me .Thank you,have a good day More

by dannymccartney60
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2026

Koons White Marsh Chevrolet responded

Thank you dannymccartney60! We hope to be of service to you again!

July 06, 2026

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Employee Rating

Nick was GREAT! There were issues with my extended warranty company and he really went all out to try to get them to cover the cost of the repairs. He kept me in the More

by njwash
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Recommend Dealer
Yes

July 04, 2026

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Employee Rating

Air Filter needed to be replaced. I ask if the air filter was replaced and was told that it was. The air filter was not replaced. I think I will be taking my truck somewhere else. More

by jimmcbee277
Service Price Transparency
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Recommend Dealer
No

July 02, 2026

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Great honest people. The place was clean and temp right. The staff is very friendly. More

by dlr1979
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

Jul 09, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

June 30, 2026

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Employee Rating

Service department is good most of the time and the prices of service is a little high. More

by Haroldbaltimore
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2026

Dealership Rating
Employee Rating

Everything went well and everyone was very helpful. My appointment took very little time and I was out with no problems More

by randygerman65
Service Price Transparency
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Recommend Dealer
Yes
Jul 06, 2026

Koons White Marsh Chevrolet responded

Hello randygerman65, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

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