Nick Covino
Nick Covino at Jackson Acura

Nick Covino | Page 24

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.8
1,693 Reviews

Committed to customer satisfaction and strive for the best relationships with YOU the client Knowledge of the Acura line comes Experience

4.8

1,693 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

48 yrs, 5 mos

Specialties & Trainings

Been in the Dealership roles since 1978-Service Advisor-Service Manager-Body shop Estimator-Been at Jackson Acura for 9 years

1693 Reviews of Nick Covino

September 02, 2024

Dealership Rating
Employee Rating

This was a recall that I had to book several months ahead to get addressed. I wasn't provided a loaner even though Acura had my car for close to 8 hours. Although work on the car was good, they lose points More

by BILLTSCHWARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2024

Jackson Acura responded

Thank you for sharing your experience. We're glad to hear that the work on your car was completed to your satisfaction. However, we apologize for the inconvenience of not having a loaner vehicle available during your visit. Unfortunately, loaner vehicles aren’t always available due to high demand, but we are continually working to improve this aspect of our service to minimize disruption to our customers. Your feedback is truly appreciated, and we thank you for your understanding. If you have any other concerns or need assistance in the future, please don’t hesitate to reach out. Warm Regards, Jackson Acura Team

September 01, 2024

Dealership Rating
Employee Rating

Nick was helpful and patient since I usually have a number of questions. This time it was a more complex job and Nick followed through from beginning to end. Thanks for a job well done. More

by a.campbell10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that Nick was able to assist you with patience and thoroughness. At Jackson Acura, we pride ourselves on providing excellent service and ensuring that all our customers' needs are met with care. We deeply appreciate your loyalty and are glad Nick could help with your complex job. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to welcoming you back! Warm Regards, Jackson Acura Team

August 29, 2024

Dealership Rating
Employee Rating

Always consistent. . Everything done on a timely basis. Very comfortable waiting area. Straight answers from service advisor. More

by MCMARKETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for your review! We’re thrilled to hear that you consistently experience timely service and find our waiting area comfortable. It’s also wonderful to know that our service advisor provides you with clear and straightforward answers. At Jackson Acura, we are dedicated to maintaining a high standard of service and ensuring that every customer feels valued and well-informed. We strive to create a welcoming environment where transparency and reliability are at the forefront of our business practices. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to serve you! Warm Regards, Jackson Acura Team

August 28, 2024

Dealership Rating
Employee Rating

I'm always very pleased with the support I receive at Jackson Acura in Roswell, GA. Nick Covino is my go to guy all things service related. I always trust him and have full confidence in his guidance. More

by Dennis Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that you consistently receive great support from Nick and the team at Jackson Acura. It’s fantastic to know that you trust Nick for all your service needs and feel confident in his guidance. At Jackson Acura, we are committed to providing excellent service and ensuring our customers' satisfaction every time they visit. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again! Warm Regards, Jackson Acura Team

August 21, 2024

Dealership Rating
Employee Rating

Nick is my regular service manager and takes very good care of me and my car. More

by fragalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We're thrilled to hear that Nick consistently takes great care of you and your vehicle. At Jackson Acura, we pride ourselves on delivering exceptional service and ensuring our customers' needs are met with the highest level of care. Your loyalty truly means a lot to us, and we’re grateful for your continued trust in Nick and our team. If there's anything else you need, please don't hesitate to reach out. We look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

August 21, 2024

Dealership Rating
Employee Rating

Nick is my favorite person to work with. He is so professional and always has everything running smoothly, managing my expectations and running through all the findings. He a class act! More

by Srosek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Jackson Acura responded

Thank you so much for your kind words! We're delighted to hear that Nick has made such a positive impact on your experience with us. It's wonderful to know that his professionalism and attention to detail have consistently met your expectations. At Jackson Acura, we take pride in providing exceptional service and ensuring our customers feel well taken care of. We truly appreciate your feedback and look forward to assisting you with any future needs! Warm Regards, Jackson Acura Team

August 20, 2024

Dealership Rating
Employee Rating

Amazing and always friendly staff , they are reliable and always helpful I love coming here. More

by phylliscampbell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson, Yvonne Russell , Cameron Hilden

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We’re delighted to hear that you enjoy your visits with us and that our staff has consistently provided you with friendly, reliable, and helpful service. Your satisfaction is our top priority, and we’re grateful for your continued trust. If there’s anything more we can do for you, don’t hesitate to reach out—we're always here to help! Warm Regards, Jackson Acura Team

August 20, 2024

Dealership Rating
Employee Rating

I find the service to be excellent. Cody and all the staff are courteous and knowledgeable. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Cody Johnson

Sep 03, 2024

Jackson Acura responded

Thank you for your kind words! We're delighted to hear that you had an excellent service experience with Cody and the rest of our team. Providing courteous and knowledgeable service is our top priority, and it's great to know we met your expectations. If you ever need anything in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again! Warm Regards, Jackson Acura Team

August 19, 2024

Dealership Rating
Employee Rating

I’m all in with dealership servicing my needs recently in setting up Accura Link needs. More

by sdigiovanni2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Yvonne Russell

Sep 03, 2024

Jackson Acura responded

Thank you for your feedback! We’re delighted to hear that you’re pleased with the service you received while setting up your AcuraLink needs. At Jackson Acura, we strive to ensure that every interaction reflects our commitment to excellent customer service and attentiveness to your specific needs. If you have any more questions or require further assistance, please don't hesitate to reach out. We’re here to support you and look forward to continuing to serve you with the same dedication! Warm Regards, Jackson Acura Team

August 17, 2024

Dealership Rating
Employee Rating

Very easy to work with. Above and beyond service! This dealership always exceeds my expectations More

by kms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Sep 03, 2024

Jackson Acura responded

Thank you for your wonderful review! We’re thrilled to hear that you found working with us easy and that our service exceeded your expectations. At Jackson Acura, we are dedicated to going above and beyond to ensure every customer has a great experience. Your satisfaction is our top priority, and we truly appreciate your kind words. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

...
24
...

Dealership Inventory (268 Vehicles)

new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $55,295
2026 Acura Integra
new
Urban Gray Pearl exterior
Manual
Front-wheel Drive
new 2026 Acura RDX car, priced at $54,300
2026 Acura RDX
new
Canyon River Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $68,950
2026 Acura MDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,750
2026 Acura RDX
new
Majestic Black Pearl exterior
Automatic
All-wheel Drive
used 2025 Acura TLX car, priced at $41,998
2025 Acura TLX
used
Liquid Carbon Metallic exterior
Automatic
Front-wheel Drive