Nick Hawk

Left three messages to call me to book a service. Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my corr Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my correct cell no. I’ve had other issues where a battery was changed thst turned out not to be the issue. They also pushed me to replace my rear brake pads. 6 months later, and it’s still okay. When they forgot to put my radiator cap on, and my car started overheating, they refused to get a tow in truck. After hours stuck in the heat, I finally convinced them, and they sent a tow truck. I love BMW, but decided to never buy one again. My new Tesla will be delivered next month. More

by Roy Verified Customer Verified Customer

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Amazing customer service as always no complaints here. Communication is the key and I’m so glad for the staff who has amicable communication and very professional! Communication is the key and I’m so glad for the staff who has amicable communication and very professional! More

by negrita532 Verified Customer Verified Customer

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I can’t say enough about the exceptional service that I receive each time that I go to FermaN receive each time that I go to FermaN More

by Pangelis322 Verified Customer Verified Customer

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Always very helpful l, and professional staff. The turnaround time for service is always really quick The turnaround time for service is always really quick More

by Bad Dealership Verified Customer Verified Customer

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Great experience! Staff is fantastic and a pleasure to deal with. Great service work too!! Staff is fantastic and a pleasure to deal with. Great service work too!! More

by cf1522 Verified Customer Verified Customer

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Nick Hawk is great and I appreciate all of the transparency and help he provides for me! He's the best! transparency and help he provides for me! He's the best! More

by taraobyrne5 Verified Customer Verified Customer

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Amazing service no complaints, answered all concerns towards the car very friendly and communicated at all times any additional fixture needed broke it down to better understand and offer the best optio towards the car very friendly and communicated at all times any additional fixture needed broke it down to better understand and offer the best options. More

by negrita532 Verified Customer Verified Customer

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Was in and out everything was great . Don’t know what else to write so just making xxxx up as I go now Don’t know what else to write so just making xxxx up as I go now More

by jbesciglia Verified Customer Verified Customer

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Always fast efficient service. I am amazed how fast they can fit me in. My service rep is always amazing. I am amazed how fast they can fit me in. My service rep is always amazing. More

by bethm4879 Verified Customer Verified Customer

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Great service, done fairly quickly and they are nice. I would take my car here again I would take my car here again More

by carsonofl Verified Customer Verified Customer

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