Nick Hawk

Nick Hawk was wonderful. My service took awhile, but I was able to take complimentary Ubers, so it was seamless!! I also spoke with Genius Leah Greenfield, who is brilliant My service took awhile, but I was able to take complimentary Ubers, so it was seamless!! I also spoke with Genius Leah Greenfield, who is brilliant! More

by ddillonsarra Verified Customer Verified Customer

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All services that your team always does a great job from start to finish. Great experience! start to finish. Great experience! More

by billcomninel Verified Customer Verified Customer

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Always respectful and friendly service personnel. Nick is an especially kind. Service is completed timely. Nick is an especially kind. Service is completed timely. More

by Barbara Verified Customer Verified Customer

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Everything went great! I worked with Nick and he was awesome. Would recommend him and the dealership. I worked with Nick and he was awesome. Would recommend him and the dealership. More

by salontran Verified Customer Verified Customer

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Great service and reasonable value for a certified dealership. Nick is great to work with. dealership. Nick is great to work with. More

by mfarr330 Verified Customer Verified Customer

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The service and professionalism were exceptional. Great follow up and I would certainly buy from them again! Great follow up and I would certainly buy from them again! More

by DianneDavant Verified Customer Verified Customer

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I brought my car in for service and since the warranty was almost up looked at trading in and buying. Mary Keller helped me make it happen with exactly what I wanted and no games or hassles. Great to work was almost up looked at trading in and buying. Mary Keller helped me make it happen with exactly what I wanted and no games or hassles. Great to work with! More

by tpjets67 Verified Customer Verified Customer

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Left three messages to call me to book a service. Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my corr Third time I asked to speak to a manager. He wasn’t available, and I was promised that he would call me. No one called, even though they have my correct cell no. I’ve had other issues where a battery was changed thst turned out not to be the issue. They also pushed me to replace my rear brake pads. 6 months later, and it’s still okay. When they forgot to put my radiator cap on, and my car started overheating, they refused to get a tow in truck. After hours stuck in the heat, I finally convinced them, and they sent a tow truck. I love BMW, but decided to never buy one again. My new Tesla will be delivered next month. More

by Roy Verified Customer Verified Customer

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Amazing customer service as always no complaints here. Communication is the key and I’m so glad for the staff who has amicable communication and very professional! Communication is the key and I’m so glad for the staff who has amicable communication and very professional! More

by negrita532 Verified Customer Verified Customer

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I can’t say enough about the exceptional service that I receive each time that I go to FermaN receive each time that I go to FermaN More

by Pangelis322 Verified Customer Verified Customer

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