Nico Ghiselli | Page 4

Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More

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Michelle did an excellent job . . we got the perfect car for family . We love our CX 9 . we got the perfect car for family . We love our CX 9 More

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GREAT EXPERIENCE at BMW of Crystal Lake. I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set I'd like to especially give credit to the wonderful sales associate DOMINIC KRISKY and BMW "Genius" DEVON STOVALL. They both worked together and set me up to build my dream 2023 BMW x5 45e. Furthermore, MIKE SCHWARZ in the finance department explained everything clearly and was very knowledgable. So glad I went to BMW of Crystal Lake and would highly recommend the team here for all your future BMW needs! More

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Very easy process. No pressure, let us decide and test drive as much as we needed/wanted. No pressure, let us decide and test drive as much as we needed/wanted. More

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Even though I’m a salesman I bought my first brand new car! Thanks too Jim (Mazda manager) Heather (bmw manager) Dan (General manger) and Denise (finance manger) they are awesome!!!! car! Thanks too Jim (Mazda manager) Heather (bmw manager) Dan (General manger) and Denise (finance manger) they are awesome!!!! More

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Staff was very friendly & the car is fantastic. Everyone was great. I really appreciated the professionalism & attentiveness to my needs. Financing options were very reasonable as well. was great. I really appreciated the professionalism & attentiveness to my needs. Financing options were very reasonable as well. More

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Nico/ Sales, Heather/ Manager, Leah/ Customer Service and Rich/ Financial were phenomenal to work with. Because of them I am a lifelong customer and definitely recommend over ANY other dealership my wife and Rich/ Financial were phenomenal to work with. Because of them I am a lifelong customer and definitely recommend over ANY other dealership my wife and have dealt with the last 5 weeks. More

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Kind, courteous, professional and generous staff made this the most pleasant experience I've had buying a car. Thank you to the stellar Ethan Vange, who went above and beyond, even after the sale was co this the most pleasant experience I've had buying a car. Thank you to the stellar Ethan Vange, who went above and beyond, even after the sale was completed, as well as to James Orton and Nico Ghiselli. More

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