Nicole Bandera

I've purchased 2 cars from this location, both had issues within the first month of ownership, where one took multiple visits to get fixed, and the other the dealer would not support as the lead mechanic was within the first month of ownership, where one took multiple visits to get fixed, and the other the dealer would not support as the lead mechanic was not supportive (coolant leak tho it was confirmed as an issue by openair jeeps). Outside of maintenance, inspections feel deceitful, as recommendations are farfetched and exaggerated. More

by Painfullsoup0 Verified Customer Verified Customer

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Everytime I explain a problem to her about my vehicle, she counters with contradictory explanations and words of doubt and disbelief. It is stressful, difficult, and challenging talking to her. she counters with contradictory explanations and words of doubt and disbelief. It is stressful, difficult, and challenging talking to her. More

by jltaylor1435 Verified Customer Verified Customer

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Great work. They were able to fix my car at the last minute in just a few hours. They were able to fix my car at the last minute in just a few hours. More

by lissaliss Verified Customer Verified Customer

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Car smelled like cigarettes when I picked it up and forgot sticker and to reset dash forgot sticker and to reset dash More

by bella.merritt622 Verified Customer Verified Customer

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I was given an 18 point inspection on 1/14 and advised some things were needed. I got spark plugs changed and state inspection. I brought the Jeep back on 1/17 and received a completely different 18 point some things were needed. I got spark plugs changed and state inspection. I brought the Jeep back on 1/17 and received a completely different 18 point inspection along with Nicole stating that the condition the car is in it would not pass state inspection even though you all had inspected and passed the vehicle on 1/14. Very contradicting information. I was indirectly denied the option to speak with a tech and was stuck speaking with Nicole whom could not answer my questions regarding my vehicle. I've lost all trust with Southern More

by Santiful_terra Verified Customer Verified Customer

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Nicole is always great to deal with when getting our vehicles serviced at Southern. This dealership is 25 minutes from our home and very convenient. vehicles serviced at Southern. This dealership is 25 minutes from our home and very convenient. More

by DASU21 Verified Customer Verified Customer

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With the other dealership I got free state inspection, not with the new dealership, end not with the new dealership, end More

by m.l.miller Verified Customer Verified Customer

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I bought 2 jeeps and payed $ 1,000 more for each vehicle for oil change and inspection with hall now you will not honer it. You just lost a customer. for oil change and inspection with hall now you will not honer it. You just lost a customer. More

by johnson74312003 Verified Customer Verified Customer

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Great customer service and the sales person was very nice and informative when purchasing this vehicle and informative when purchasing this vehicle More

by TJ56277 Verified Customer Verified Customer

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Friendly customer service and very welcoming Very communicative about my service and quick to get back to me communicative about my service and quick to get back to me More

by antboyd7 Verified Customer Verified Customer

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