Nicole Bandera
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
644 Reviews
Write a Review644 Reviews of Nicole Bandera
February 28, 2026
Answer the phone and communicate with customer. make customer aware, of any charges prior to doing anything. Don't tell me I need 4000 dollars worth of recommended maintenance. Especially since I ha make customer aware, of any charges prior to doing anything. Don't tell me I need 4000 dollars worth of recommended maintenance. Especially since I had them done recently. Poor communication and lack there of. Had to wait 4 days for a simple starter replacement. That all but 100 dollars should have been covered on the 4,300 Extended Warranty that I have purchased. That for whatever crazy reason, SCAM. There was a 249 dollar body inspection charge. Then was told we'll thats to find if starter was bad. I call B.S. SO ya not Happy with your business!° More
February 27, 2026
Great customer service & excellent car service I will always in trust my SUV with this dealership;) always in trust my SUV with this dealership;) More
Other Employees Tagged: Joe Hancock, Scott Trevian
February 24, 2026
Service member AJ doesn’t call to give updates on my vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representat vehicle. I dropped it off two weeks ago and had to call twice each week to get updates. On some of the calls I made other service members representatives told me that they were going to leave a note on his desk to call me back and he never called back. Awful service from his part never had issues with this dealership until I had AJ as my service representative. More
Other Employees Tagged: Angela Johnson, Archie "AJ" Ross, Jay Tippett, Joshua Kodish, Stephen Brinkman
February 24, 2026
Great service, it was easy to schedule and got all my car needed successfully done! needed successfully done! More
Other Employees Tagged: Angela Johnson, Archie "AJ" Ross, Jay Tippett, Joshua Kodish, Stephen Brinkman
February 23, 2026
Service was outstanding and honest. From the start of interactions to the final signature. Outstanding job. From the start of interactions to the final signature. Outstanding job. More
Other Employees Tagged: Heather Prince , Richard

