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Nicole Damiano

Overview Reviews (574) Inventory (173)

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Nicole Damiano

Nicole Damiano | Page 21

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

574 Reviews

Overview Reviews (574) Inventory (173)

5.0

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Nicole Damiano

March 07, 2025

Dealership Rating

Employee Rating

This is our 6th Subaru, 8th if count my son's & daughter-in-law's. Every time has been a pleasure as Seth is very helpful &professional. The quality of his service is always commendable. We always daughter-in-law's. Every time has been a pleasure as Seth is very helpful &professional. The quality of his service is always commendable. We always leave Lester Glenn content. More

by lami777

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer, Sean Hefner

Mar 07, 2025 -

Lester Glenn Subaru responded

Wow! What can we say other than thank you, x8! Thank you so much for your kind words, lami777! We truly appreciate your continued trust in Lester Glenn Subaru, and we're thrilled to hear about your positive experiences with Seth. It’s customers like you who make our work so rewarding, and we're proud to have helped you find the perfect vehicles time and time again. We look forward to serving you and your family for many years to come. Thanks again for choosing Lester Glenn Subaru and for being such a valued part of the Lester Glenn Family!

March 03, 2025

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Employee Rating

Friendly and professional staff. They resolved my vehicle's issues everything works fine and look forward to work with them again. They resolved my vehicle's issues everything works fine and look forward to work with them again. More

by wmahoney0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 04, 2025 -

Lester Glenn Subaru responded

Hey wmahoney0, Thanks for your review! We’re so glad to hear that our friendly and professional staff was able to resolve the issues with your vehicle and get everything working perfectly. We look forward to working with you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 28, 2025

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Employee Rating

I had gotten an initial diagnostic elsewhere and reported the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I w the issue was the thermo valve. I drive for work and requested a loaner vehicle but couldn’t get one until issues were identified at Lester Glen. I was eventually offered a loaner vehicle for the second day of work, but only after I called for an update at 2:30 and was asked to be there by 3:30 to pick up the loaner. Again, I drive for my job so this was helpful but also a major inconvenience that could’ve been avoided. I was also told my car would be washed and it was not. I don’t really care about the car wash however if it is not going to be done, don’t mention it to the customer. All mechanical concerns were addressed to the best of my knowledge. More

by MEREDITHDANIELS525

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 07, 2025 -

Lester Glenn Subaru responded

Hi Meredith, thank you for taking the time to leave feedback regarding your experience with our Subaru service team. We take customer feedback very seriously and shared your comments with our management team for their review. We understand that our service manager, Bert Gomez, has attempted to reach out to you via phone call, text message and email. At your earliest convenience, could you please reach out to us? We would like to discuss your experience further and offer assistance however possible. Thank you for your time and understanding.

February 25, 2025

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Employee Rating

Everything went smoothly ! my advisor was very friendly and explained everything just fine. Would highly recommend my advisor was very friendly and explained everything just fine. Would highly recommend More

by FIRSTMATEJANE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Ekaterina Espinosa, Bert Gomez, Eric Senatore , Keith Conroy, Kathy Ottmer

Feb 26, 2025 -

Lester Glenn Subaru responded

Hi FIRSTMATEJANE1, Thank you for your wonderful feedback! We're so glad to hear that your experience was smooth and that your advisor was friendly and helpful. We truly appreciate your recommendation and look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

February 19, 2025

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Employee Rating

Everyone at Lester Glenn Subaru was very professional and helpful. They do whatever they can to meet your needs. I highly recommend them. helpful. They do whatever they can to meet your needs. I highly recommend them. More

by Barry R

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Grace, Eric Senatore , Melissa Arnold, David Yae

Feb 20, 2025 -

Lester Glenn Subaru responded

Hey Barry, Thanks for sharing your experience! We’re thrilled to hear that our team was able to meet your needs and provide the professional service you deserve. Your recommendation means a lot to us! Happy Driving, The Lester Glenn Subaru Team

February 16, 2025

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Employee Rating

The service manager was fine, but the costs for routine maintenance were high. Those costs will discourage me from using the dealership. maintenance were high. Those costs will discourage me from using the dealership. More

by RBCOLEMAN9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 17, 2025 -

Lester Glenn Subaru responded

Hey RBCOLEMAN9, Thanks for sharing your feedback. We’re sorry to hear that the cost of maintenance was higher than expected. We understand how important it is to keep things affordable. Our service department uses manufacturer-certified technicians and parts, which ensures top-quality work and helps keep your vehicle in optimal condition. While it may add to the cost, we believe this investment leads to better long-term performance and peace of mind. If you have any concerns about future services, feel free to reach out, and we’ll be happy to discuss them further! Happy Driving, The Lester Glenn Subaru Team

February 12, 2025

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Employee Rating

Satisfied with work performed and the inspection of my vehicle. Other then that not much more to say vehicle. Other then that not much more to say More

by wmahoney0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 12, 2025 -

Lester Glenn Subaru responded

Hi wmahoney0, Thanks for sharing your experience! We're glad to hear you're satisfied with the work and inspection on your vehicle. If you ever need anything in the future, don’t hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

February 01, 2025

Dealership Rating

Employee Rating

Nicole is always. very helpful and makes sure that I know what is going on with my car. She is very professional and an asset to Lester Glenn Subaru. very helpful and makes sure that I know what is going on with my car. She is very professional and an asset to Lester Glenn Subaru. More

by SHORNING2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 03, 2025 -

Lester Glenn Subaru responded

Hey SHORNING2, Thanks for the kind words! We're thrilled to hear that Nicole consistently provides you with helpful and professional service. She truly is a valued part of our team, and we're glad she keeps you informed every step of the way. We appreciate your loyalty and look forward to seeing you again! Happy Driving, The Lester Glenn Subaru Team

January 31, 2025

Dealership Rating

Employee Rating

Nicole Damiano is extremely courteous and knowledgable. I have complete confidence in Lester Glenn service department. I have complete confidence in Lester Glenn service department. More

by MSULLIVAN919

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Feb 03, 2025 -

Lester Glenn Subaru responded

Hey MSULLIVAN919, Thanks for sharing your experience! We're so glad to hear that Nicole’s courtesy and knowledge made such a great impression. It means a lot to know you have complete confidence in our service department—we’re always here to help! Happy Driving, The Lester Glenn Subaru Team

January 29, 2025

Dealership Rating

Employee Rating

We always deal with Keith in service. He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purch He is the absolute best. Has made our time there the shortest he can. He really looks out for the customer. The entire staff is great!! From purchase to service, the best courteous staff! More

by SEAGODDESS52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Ekaterina Espinosa, Bert Gomez, Eric Senatore , Keith Conroy, Kathy Ottmer

Jan 29, 2025 -

Lester Glenn Subaru responded

Hey there, Thanks for sharing your experience! We're so happy to hear that Keith has been taking great care of you and making your visits as efficient as possible. It's fantastic that the entire team, from purchase to service, has left such a positive impression. We truly appreciate your kind words! Happy Driving, The Lester Glenn Subaru Team

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