Nicole Frederick | Page 6

We really had a good experience dealing with everyone at Zeck Ford. Cole was our salesman and he was honest, upfront and not pushy when he showed us the two vehicles we picked out on line. I would recomme Zeck Ford. Cole was our salesman and he was honest, upfront and not pushy when he showed us the two vehicles we picked out on line. I would recommend Zeck Ford to anyone. More

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What an awesome experience. From the minute we walked in the door to the minute we left. Straight Forward Honest…. I highly recommend this place to all my friends and family… the door to the minute we left. Straight Forward Honest…. I highly recommend this place to all my friends and family… More

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No pressure in buying. The staff including our salesman Wally was awesome. Wally talked through all of our paperwork and answered all of our questions. Lino our financing salesman was explained everything Wally was awesome. Wally talked through all of our paperwork and answered all of our questions. Lino our financing salesman was explained everything crystal clear and also answered all of our questions. This the set car we have purchased from them and will continue to buy more from them in the future. More

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I had done extensive research in determining the ideal pickup truck, but itcost about 35 % more than we could afford. Zeck Ford had exactly what we had asked them to show us. Unexpectedly, the F-150's is pickup truck, but itcost about 35 % more than we could afford. Zeck Ford had exactly what we had asked them to show us. Unexpectedly, the F-150's is 4 years newer than we expected, and it had only 1/4 the milage we expected to find The price was a fourth less than the area's average price. The truck is a loaded XLT model - a level higher than we expected. It even has the best Ford bed cover and running boards. Everything's in near-perfect condition. Zeck even included new set of floor mats! The Lansing sales tax is much lower than in KC.. Zeck did NOT add to thier published price, a penalty for not financing with Ford; nor, for not having a trade-in vehicle. Zeck delivered everything they promised over the phone. Many other dealers add thousands to thier "sticker" prices. Zeck's extended warranty price is about half the average. It covers what insurance doesn't. The man who delivered on Zeck's promises is Mike Amaral. His business card title reads "Vehicle Finder", rather than "Salesman." There's was NO sales manager involved: no typical run-arounds, "I'll have to asks", "mights or maybes". Zeck has confidence in their professionals, trusting them with AUTHORITY to have ownership of the entire selling process. Mike researched, listened, answered, delivered, rode with us, and had the truck re-detailed. I drove home in so much more than expected. The biggest surprise of all was, that there weren't any bad ones! Everyone was friendly, professional, thorough, honest, brief and transparent. Are all of Zeck's 5-star reviews for real? Must be. They EARNED and deserve this customer. Thanks to everyone at Zeck for delivering exactly what you promised! "Do you see a man diligent in his work? He will serve before kings; he wll not serve before obscure men." Proverbs 22:29 More

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Dealer was great to work with, they was friendly and helpful when I had an issue. Had a choice of color and was explained real good the accessories helpful when I had an issue. Had a choice of color and was explained real good the accessories More

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Great Service, everything went very smooth in my experience with Zeck. All the staff I worked or had dealings with were all very helpful. Not to mention their prices are the best. I would highly rec experience with Zeck. All the staff I worked or had dealings with were all very helpful. Not to mention their prices are the best. I would highly recommend. More

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Sales person was nice but juggling two parties so it made the process extremely long. I knew exactly which car we were buying before arriving and contacted for it. Drove over an hour to purchase. One of The the process extremely long. I knew exactly which car we were buying before arriving and contacted for it. Drove over an hour to purchase. One of The finance managers extremely rude about the loan. I would have walked out if they didn’t already pull credit. It was despicable. Then they were late sending the title and kept my plates on both my trade ins. I was told it was my responsibility with ask to keep them when we had been there for 5+ hours with a baby. So I paid for new plate fees. I will never return nor recommend this place. More

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Simple buying experience. Worked with the internet department to verify availability and total out the door price. Went in and Robert immediately got the car so that we could test drive it. Finalized department to verify availability and total out the door price. Went in and Robert immediately got the car so that we could test drive it. Finalized the deal. Wrote the check and will have the car delivered after a little work is done. Easy and very professional by everyone involved. Update: While the sales process went smoothly, the delivery of my vehicle was delayed and the communications about the delay was almost non-existent. Had I not reached out to Zeck Ford, I probably would still be waiting for my vehicle days later. When I called to inquire about the delay, I found out that the entire management staff was "inspecting cars on the lot for hail damage" so were unavailable to talk with me. It felt like once they had my money that I was no longer a priority. While I have been assured that was not the case, the lack of communication and managers not calling back when I left a message for them to do so, cause me to have to reduce the rating for this dealership to an average score. More

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Nicole and the team at Zeck Ford made this an incredibly easy out of state transaction that saved us literally thousands of dollars. From initial description, to ease of transport, they even followed up on easy out of state transaction that saved us literally thousands of dollars. From initial description, to ease of transport, they even followed up on items after the sale making this a true 5-star experience. More

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Easiest process i’ve ever had and everything was organized and explained VERY well. First time car buyer and it went better than i anticipated. Would definitely recommend! organized and explained VERY well. First time car buyer and it went better than i anticipated. Would definitely recommend! More

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