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Nina Joeckel
Nina Joeckel at Grinwald Ford

Nina Joeckel

Service Advisor

Grinwald Ford

101 Hwy 16 Frontage Rd
Watertown, WI 53094

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Nina Joeckel

December 23, 2025

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Grinwald Ford is the best. From Sales to parts and service, they are everything you would want in a local dealer. More

by bhanson1
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Recommend Dealer
Yes
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December 13, 2025

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Great customer service. Very honest and fair with prices. Explained my vehicles problem very well and what was needed to fix it. More

by brian@builditrightllc.com
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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December 02, 2025

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Excellent dealership to work with,very polite,knowledgeable people. Service department Excellent! I appreciated promt service when nessary. More

by kathy57
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Rachel Smith

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Dec 04, 2025

Grinwald Ford responded

Hi~ We appreciate your positive feedback and are so glad you enjoyed your visit with us! Our team works hard to deliver exceptional customer service and it's wonderful to see that reflected in your review. 😀

November 25, 2025

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Amazing service with impeccable attention to detail. Everything was as smooth as could be. I have bought three trucks from them now and we are in love with everything. I would not go anywhere else to bu More

by tgschwartz
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea Grinwald-Wendt, John Grinwald, Andy Grinwald, John Foltz, Kyle Strauss , Dave Delkamp, Denise Buske

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Dec 04, 2025

Grinwald Ford responded

Hi~ Wow! Thank you for the 5 stars! Your kind words inspire us to keep delivering amazing customer service!

November 17, 2025

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Fast reliable repairs, communication was excellent. The total bill came in right at the quote no additional add-ons are great to see. More

by Jim Bakken
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Rachel Smith

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Nov 18, 2025

Grinwald Ford responded

Hi Jim~ Thank you for the 5 star review! We're so happy we could exceed your expectations and look forward to seeing you again. 😀

October 06, 2025

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The. Service was very good and good people taking care of me. Thank you so much! More

by Larry Haumschild
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ralph Schmidt, Angel Oquendo, Rachel Smith

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Oct 20, 2025

Grinwald Ford responded

Hi Larry~ We appreciate your positive feedback! Our Team works hard to deliver exceptional customer service, and it's great to see that reflected in your review! 😀

September 18, 2025

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Very clean , well organized, large selection of new and used cars and trucks, very kind and informative staff. More

by kenneedhemker
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Recommend Dealer
Yes

Other Employees Tagged: Denise Buske

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Sep 26, 2025

Grinwald Ford responded

Good Afternoon~ We appreciate your positive feedback and are so glad your enjoyed your visit! We're also happy to hear our team could provide excellent service! Your satisfaction is our priority, and we're always here to help. Thank you!

September 10, 2025

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Great dealer. Crappy that the Ford programming which caused the issue is not stable. Ford shouldn’t stick owners with their issues. More

by Charles.bohlman
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Angel Oquendo, Rachel Smith

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Sep 27, 2025

Grinwald Ford responded

Thank you for the feedback Charles. So sorry to hear you were having issues with programming. If this issue has not been resolved yet please reach out to me directly. I would be happy to help! Chelsea Grinwald- 920-261-1800

August 26, 2025

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She's just so friendly and flexible and helpful and absolutely wonderful Makes things super easy and pleasant More

by ColleenM
Recommend Dealer
Yes

Other Employees Tagged: Nina Joeckel

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Aug 29, 2025

Grinwald Ford responded

Thank you Colleen, for your wonderful review! It's always a pleasure to serve customers like you, and we're glad that you enjoyed your experience with Nina. 😀 She will be delighted to know that her efforts made for a pleasant visit. We look forward to seeing you next time!

August 21, 2025

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Great service. My case was handled professionally. I will be back for next oil change. More

by Pascal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Grinwald, Ralph Schmidt, John Foltz, Angel Oquendo, Rachel Smith

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Aug 22, 2025

Grinwald Ford responded

Hello~ We really appreciate you taking the time to let us about your experience! If there is anything else we can help you out with, please let us know. 😀

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