Noah Greaney | Page 2

Today (June 14 2023) my Dealer did what they could to solve a problem with my MY23 XC40 Recharge Ultimate- Unfortunately the problem persists. As soon as I took it off the lot and drove it at highway solve a problem with my MY23 XC40 Recharge Ultimate- Unfortunately the problem persists. As soon as I took it off the lot and drove it at highway speeds I felt a vibration in the steering wheel. It went back to the shop twice and although it was road force balanced and the tire was replaced it continued to have the problem. I’ve waited months for a resolution. For some time, my dealer has been trying to find a replacement via a Volvo Assisted Trade. They found one, we made the trade but the replacement has the same problem. I am incredibly disappointed in Volvo engineering and quality control. The drive system has been redesigned for MY24 and I am certain this has a lot to do with this issue. The problem has been “under study” since December 2022 and there is obviously still no resolution for those of us who have MY23 XC40 Recharge Ultimates. More

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We just purchased our fourth volvo from Volvo Silver Spring, and as usual it was a pleasant and seamless process. Spring, and as usual it was a pleasant and seamless process. More

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It was a pleasure working with Jacob to purchase my retirement car for anticipation of the birth of my 1st grandchild. Thank you Jacob and the Management Team for such a pleasant and seamless car b retirement car for anticipation of the birth of my 1st grandchild. Thank you Jacob and the Management Team for such a pleasant and seamless car buying process. I know my Volvo will provide the safety and comfort of a quality vehicle. Again, thank you for going above and beyond to assure a great buying experience. Kennetta Calloway More

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I have been completely overwhelmed by the teams at Mile One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in One. This is my 4th car purchased there and not my last. Noah’s group have set the standard for customer service. I cannot use enough superlatives in to express my satisfaction. Randall Gailey More

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I would definitely recommend this Dealership anc Mabel is the cherry on top. I would consider myself blessed to have her as my salesperson during my process on buying a car. I love the atmosphere at this is the cherry on top. I would consider myself blessed to have her as my salesperson during my process on buying a car. I love the atmosphere at this dealership, you feel welcomed and it felt like I already knew everyone here. More

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Working with Jabbie, my salesperson was a welcome experience. He he very attentive and patient. experience. He he very attentive and patient. More

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My salesman, Peter Larson, is such a joy. He led me every step of the way on my journey. I wasn't sure which way to go when I walked in, but I am now 100 percent confident I made the right He led me every step of the way on my journey. I wasn't sure which way to go when I walked in, but I am now 100 percent confident I made the right decision, thanks to Peter Larson's expertise. And, man, his knowledge of my XC60 was phenomenal. He showed me how to work everything before I left the dealership, including syncing my iPhone and choosing my favorite radio stations. The entire interaction with Peter was actually fun. Wyman Chow from the Finance Department made signing all the paperwork very easy. She was very pleasant and answered all my questions. Best of all, instead of having to carry home a bunch of documents, she gave me a thumb drive with all my signed paperwork for my records. How cool is that! I must give a high-five to Management, Noah Greaney, for approving the deal of the century. I really did get a good price on my brand-new Volvo XC60 that I know I could not have gotten anywhere else. It pays to be a repeat customer at Volvo Cars Silver Spring because they appreciate your business and go out of the way to make sure you're happy. Highly recommend Volvo Cars Silver Spring. More

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Peter, Noah, and Justin and the rest of the staff at Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recomme Volvo Cars Silver Spring are the best in the market. My most recent purchase was smooth and showed the upmost in customer service - I highly recommend Volvo Cars Silver Spring. I have purchased many Volvos over the last 20 years but the assistance and service I receive at this store tops any others and is the reason I keep coming back. Honest, trustworthy, and stand behind their products and services! More

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Jebbie has an amazing level of expertise and the customer service I received was unparalleled. He was thorough but efficient and went out of his way to ensure I understood options, Volvo technology and where service I received was unparalleled. He was thorough but efficient and went out of his way to ensure I understood options, Volvo technology and where I can best receive support/service in the future. Highly recommend working with Jebbie. More

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The professionalism and the human touch exuded by the individuals on staff here is universal and unmatched. It begins with sales, where one would expect it to, but it truly continues with the folks you s individuals on staff here is universal and unmatched. It begins with sales, where one would expect it to, but it truly continues with the folks you see on occasion at scheduled maintenance. This is a welcoming environment, and I'm never brushed off or made to feel silly for asking questions. More

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