Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon | Page 12

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.6
162 Reviews
4.6

162 Reviews

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162 Reviews of Nobu Damon

July 28, 2025

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Employee Rating

Great csustomer service. They always take care of any issues with my truck. I won't go anywhere else. More

by miguelg95
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avo Injian , Julie Escobar

Jul 28, 2025

Mark Christopher Auto Center responded

Thank you, Miguel! I appreciate your feedback about the customer service at Mark Christopher Auto Center. I'm glad that we could assist you with your truck and address any issues you've had. We look forward to continuing to serve you in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 28, 2025

Dealership Rating
Employee Rating

Sure! Here's a review you can use or modify: --- ⭐️⭐️⭐️⭐️⭐️ I had a great experience at Mark Christopher Cadillac. The service was top-notch from More

by CHDANIELS1
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience! I am glad to hear that you received top-notch service and that our team was friendly and efficient. Your recommendation means a lot to us. We look forward to seeing you again for any future needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

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I mentioned all my concerns on the comment box when scheduling the appointment a week prior. I also mentioned that Id like a shuttle if I were to wait there. But when I arrived, I was told I need a rid More

by NA
Recommend Dealer
No
Jul 28, 2025

Mark Christopher Auto Center responded

Thank you for sharing your concerns with us. I understand your frustration regarding the lack of communication regarding your appointment and shuttle request at Mark Christopher Auto Center. Your experience is valuable to us. I encourage you to contact me directly so we can discuss your specific situation. Your feedback is appreciated, and we hope to serve you better next time. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 27, 2025

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They have good service but they have a long wait time. I was the sixth car to have an oil and filter change and a tire rotation and it took 3 hours.They no longer wash the car like they used to. More

by RAFAEL.CANO909
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tony Lopez, Javier Juarez

Jul 28, 2025

Mark Christopher Auto Center responded

Rafael, thank you for your feedback. We appreciate you taking the time to share your experience at Mark Christopher Auto Center. I'm glad to hear that you found our service to be good, though I understand that the wait time was longer than expected for your oil change and tire rotation. We continuously strive to improve our services, and your input is valuable to us. We'll also take note of your comments regarding the car wash. If you have further concerns or suggestions, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 24, 2025

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They don’t tell the customer about extra service they do and they charge the customer for it More

by SAMABC9
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Dario Gomez

Jul 25, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concerns regarding the communication about additional services at Mark Christopher Auto Center. We strive to provide transparency with all our services and believe it's important for our customers to be fully informed. If you would like to discuss this further, please feel free to reach out to me directly. Your feedback helps us improve, and I appreciate you bringing this to our attention. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 21, 2025

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Always Bad experience at this place. Be it communication, appointment or guest service. they even charge you for credit card processing. Never buying this Escaladae brand of expensive Ca More

by sanjiv
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Recommend Dealer
No
Jul 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Sanjiv. I understand that your experience with us regarding communication, appointments, and guest service has not met your expectations. At Mark Christopher Auto Center, we strive to provide high-quality service, and your comments will be taken into consideration to help us improve. If you would like to discuss this further, please feel free to reach out to me directly. Thank you for sharing your thoughts. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 20, 2025

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A $50 parking sensor cost $1,100 to replace. THATS INSANE. How does that even make sense??? More

by JNGERA
Service Price Transparency
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Recommend Dealer
No
Jul 21, 2025

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the replacement costs. At Mark Christopher Auto Center, we strive to provide clarity on pricing and ensure our customers are informed about the services we offer. If you have further questions or would like to discuss this in detail, please feel free to contact me. We appreciate your input and hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2025

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I purchased my car from Mark Christopher and only Mark Christopher performs service on my vehicle. This last time I had my car in for service was my best experience because of Nobu Damon. He knows how to More

by MKCDTL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar, Dario Gomez

Jul 07, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I am glad that your recent service experience at Mark Christopher Auto Center was your best yet, thanks to Nobu. We appreciate your loyalty and are committed to providing the best service for your vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2025

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I have been servicing my vehicles here for years and have always been satisfied! Thanks! More

by MIERSMAONE
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Recommend Dealer
Yes
Jul 04, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mark Christopher Auto Center over the years. It’s great to hear that you’ve always been satisfied with our service. We look forward to continuing to assist you with your vehicles in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2025

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Employee Rating

She was professional and caring They all are. Welcome aboard Chelsea. Stay Genuine and True More

by RICOSFEET
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Recommend Dealer
Yes
Jun 30, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! We truly appreciate your kind words about Chelsea and our team's professionalism and genuine care at Mark Christopher Auto Center. We strive to provide excellent service, and we're glad to hear that you had a positive experience. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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