Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon | Page 12

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

Contact Me
4.7
126 Reviews
4.7

126 Reviews

Write a Review

126 Reviews of Nobu Damon

March 22, 2025

Dealership Rating
Employee Rating

The service representatives were courteous and addressed my concerns. The service was performed quickly. The waiting room was very nice. More

by dlsanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 16, 2025

Dealership Rating
Employee Rating

The work done was the replacement of the transmission harness. I already knew that the catalytic convertor needed to be fixed and the I thought the strong smell was exhaust fumes. Nobu even smelled it More

by CRESPOASN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 18, 2025

Mark Christopher Auto Center responded

Thank you, Ariel, for sharing your experience with us. I understand your concerns regarding the fuel leak and the lack of communication about it. At Mark Christopher Auto Center, we prioritize safety and thorough inspections. Your feedback is vital in helping us improve our services. If you'd like to discuss this further, please feel free to contact me directly. I appreciate your input and look forward to resolving any issues. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2025

Dealership Rating
Employee Rating

Cadillac repar department was very helpful and finished all my repairs when they said they would Thank Cadillac More

by mrdl115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Mark Christopher Auto Center responded

Thank you for your 5-star review! We’re thrilled to hear that our team at Mark Christopher Auto Center was able to assist you with your Cadillac repairs and that everything was completed on time. We appreciate your kind words and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2025

Dealership Rating
Employee Rating

Mark Christopher was charging us $1825 for what they came up with being wrong on my car and we got the job done elsewhere for $260 including the part!!!! And they discovered what Mark Christopher claimed wa More

by LEOLARRAGA
Service Price Transparency
Service Communication
Recommend Dealer
No
Mar 11, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience. I understand your concerns regarding the pricing and the diagnosis on your vehicle. At Mark Christopher Auto Center, we aim to provide thorough service and clear communication about our repairs. We appreciate your feedback and encourage you to contact me directly so we can discuss this further. Your satisfaction is important to us, and we strive to maintain high standards at our center. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2025

Dealership Rating
Employee Rating

I usually go for oil changes and I've been happy so far. People are nice More

by estaticmugen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Avo Injian

Mar 08, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! We’re glad to hear that you’ve been happy with your oil change visits to Mark Christopher Auto Center and that our team has provided a pleasant experience. If you have any further suggestions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 03, 2025

Dealership Rating
Employee Rating

Always take my vehicle here for service with Julie! ! She is amazing and always take care of me!! More

by OMARJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Escobar

Mar 04, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you always choose Mark Christopher Auto Center for your service needs and that Julie has provided you with amazing care. We truly appreciate your loyalty and look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 28, 2025

Dealership Rating
Employee Rating

Once my vehicle was in, it was a fairly quick experience but getting my vehicle into service and attempting to get through to their service dept was not a positive experience, it was actually quite frustrat More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Mark Christopher Auto Center responded

Thank you for your feedback, Laura. I appreciate you sharing your experience with us. I'm glad your vehicle service was completed quickly, but I understand that the communication issues you faced were frustrating. We strive for excellent service at Mark Christopher Auto Center, and your concerns are important to us. Please feel free to contact us directly so we can address your experience further. Your input helps us improve, and we hope to provide a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2025

Dealership Rating
Employee Rating

ALWAYS wonder and fair. Great experience and environment. Many helpful and knowledgeable staff members. This is a go to place. More

by LANCEGREENE28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team takes pride in providing a welcoming environment and excellent service. We look forward to seeing you again and appreciate you being a go-to customer! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 26, 2025

Dealership Rating
Employee Rating

Great service excellent help from Chelsea n overall a great experience from buying the car to getting it serviced. More

by JPACHECO3901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose , Dario Gomez

Feb 27, 2025

Mark Christopher Auto Center responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center, from buying your car to getting it serviced. It's wonderful to know that Chelsea was able to assist you well. We appreciate your support and look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 23, 2025

Dealership Rating
Employee Rating

I give 2 stars just because it took them 2 1/2f hours to do the oil change. And there was only one truck ahead of me. I was advise that it was going to take one hour.. Ps. I don't recall the name of my More

by JAGV71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julie Escobar

Feb 25, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with Mark Christopher Auto Center. I understand your frustration regarding the delay during your oil change. We appreciate your feedback, as it helps us improve our service times. If you have any further concerns or would like to discuss this matter, please feel free to reach out to me. We hope to provide you with a better experience in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
12

Dealership Inventory (1067 Vehicles)

used 2018 Chevrolet Equinox car, priced at $20,500
2018 Chevrolet Equinox
used
Black exterior
Shiftable Automatic
4WD
used 2019 Chevrolet Tahoe car, priced at $37,000
2019 Chevrolet Tahoe
used
Black exterior
6-Speed Shiftable Automatic
2WD
used 2019 Chevrolet Traverse car, priced at $34,000
2019 Chevrolet Traverse
used
Dk. Gray exterior
9-Speed Shiftable Automatic
FWD
used 2019 GMC Yukon XL car, priced at $56,950
2019 GMC Yukon XL
used
Black exterior
10-Speed Shiftable Automatic
4WD
used 2018 GMC Terrain car, priced at $21,000
2018 GMC Terrain
used
White exterior
9-Speed Shiftable Automatic
FWD
used 2017 Ford Explorer car, priced at $21,950
2017 Ford Explorer
used
Black exterior
Shiftable Automatic
FWD