Norbert Santos | Page 9
Service Manager
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
Dealership Experience
30 yrs, 8 mos
101 Reviews
Write a Review101 Reviews of Norbert Santos
March 24, 2023
Poor service I took my RAV4 in for an oil change and tire rotation and I told the service man to check the driver side front tire for a nail and he came back and said they check it and there was nothing wron rotation and I told the service man to check the driver side front tire for a nail and he came back and said they check it and there was nothing wrong with it. I got home and found that the tires were not rotated so I to my car to big-o and they found a nail in the tire that I wanted you to check . I bought my RAV4 here and I bought my tundra here but now I won’t be back because of the service I received. Arthur Vincenty More
March 20, 2023
Staff were friendly, informative and took great care of serving my vehicle needs. Overall service exceeded my expectations. Thank you! serving my vehicle needs. Overall service exceeded my expectations. Thank you! More
Other Employees Tagged: Val Valadez
March 16, 2023
I was not pleased with the service my car received . I do not feel that it should take almost 3 hours to complete an oil change and the inspection service . At one point I was told that my car should be I do not feel that it should take almost 3 hours to complete an oil change and the inspection service . At one point I was told that my car should be ready soon. When I was told it was ready the same person told me that she phoned me it was ready, I was sitting in the waiting room when that person spoke to me the first time. why the call ? The call was to my home phone . I have been dealing with Mita for many years . Lately service has fallen off and cost is going up. Are we understaffed ? More
Other Employees Tagged: Lee Reloza
March 14, 2023
Outstanding service! Been getting service from Maita for decades. Thanks to Shenghai Vang for the outstanding service and communication provided. Always a pleasure see Been getting service from Maita for decades. Thanks to Shenghai Vang for the outstanding service and communication provided. Always a pleasure seeing Lee Reloza and Norbert Santos as well. More
Other Employees Tagged: Lee Reloza, Val Valadez , Shenghai Vang
January 25, 2023
4 vehicles over 30 years, always friendly and willing to extend all possible alternatives or options to meet my expectations. extend all possible alternatives or options to meet my expectations. More
Other Employees Tagged: Val Valadez , Priscilla Camacho
January 09, 2023
Showed up for my appointment early and was greeted with enthusiasm at the driveway. My service writer came out and took all of my information and proceeded to have my vehicle ready long before the p with enthusiasm at the driveway. My service writer came out and took all of my information and proceeded to have my vehicle ready long before the promised time. The cafe in the waiting room served very good food and blended coffee. Will come back again More
Other Employees Tagged: Lee Reloza, Val Valadez, Angel Cruz , Priscilla Camacho, Junko Case, Karina Gonzalez, Mike Latham, QERIM RACAJ
November 16, 2022
Over the years, pleasant, efficient and knowledgeable staff at the dealership has been very much appreciated by me. staff at the dealership has been very much appreciated by me. More
Other Employees Tagged: Joe Valadao , Jason Saephanh
September 20, 2022
Wonderful exceptional service and timing. Can’t ask for better service.A to Z. Thanks Can’t ask for better service.A to Z. Thanks More
Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Angel Cruz , Priscilla Camacho, Junko Case, Mike Latham, QERIM RACAJ
August 30, 2022
I like to take my car for maintenance to Maita Toyota of Sacramento because I am confident that they do good work at a reasonable price. Sacramento because I am confident that they do good work at a reasonable price. More
Other Employees Tagged: Lee Reloza, Angel Cruz , Priscilla Camacho, Junko Case, Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh
July 30, 2022
Well recommended. They take their time Making sure your needs have been met with your vehicle They take their time Making sure your needs have been met with your vehicle More
Other Employees Tagged: Lee Reloza, Val Valadez, Joe Valadao , Mike Latham
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