Omar Elwir
Omar Elwir at Crest Cadillac

Omar Elwir

Cadillac Certified Sales Consultant

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

Contact Me
5.0
21 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

6 yrs, 9 mos

Languages Spoken

Arabic Arabic

English English

5.0

21 Reviews

Write a Review

21 Reviews of Omar Elwir

August 12, 2025

Dealership Rating
Employee Rating

Zero accountability. Dishonest. Lack of communication. Questionable integrity. Contemptuous disdain for customer satisfaction. The service department ghosts once they hav More

by R76ROLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kodie Cadenhead

Aug 13, 2025

Crest Cadillac responded

Your feedback is appreciated, please reach out to our General Sales Manager Caleb Brosin cbrosin@vtaig.com to further discuss your concerns.

August 11, 2025

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Employee Rating

We love our new Cadillac Optiq—smooth, quiet, loaded with tech, and a real head-turner. Hands down, it was the best car purchase process, honest negotiation, and delivery to our home! Omar Elwir personally d More

by JPSAPN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 07, 2025

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Great dealership. I’ve bought about 10 cars from this dealership through my 75 years!!! I did try to get ahold of someone in management since the person I had felt wit More

by QNPHHC
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch , Josh(front office off showroom)-didn’t have his card with me!lol

Aug 13, 2025

Crest Cadillac responded

We greatly appreciate your incredible loyalty and trust in us over the years. Having served you for 10 vehicle purchases is truly an honor, and your continued confidence in our dealership means everything to us. We understand it can be concerning when familiar faces are no longer available, and we're glad that despite the initial challenge in connecting with management, Josh was able to step in and provide the helpful service you needed. It speaks volumes about his dedication that he took the time to work up your numbers before heading out on vacation. We're also pleased to hear that Omar Elwir seamlessly handled the finalization of your deal and was fully informed about your previous discussions with Josh. This kind of smooth transition and attention to detail is exactly what we strive for in every customer interaction. Your longstanding relationship with Crest Cadillac is a testament to the quality service we aim to provide, and we look forward to continuing to serve you for many years to come. Thank you for taking the time to share your positive experience.

July 27, 2025

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I had a great experience and will come back here every time to get a car. More

by Laurencrouchh
Recommend Dealer
Yes

July 26, 2025

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Great experience! Financing was taking longer as it should and the salesman ordered food for us at his expense! More

by CARNOLD4
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin

July 25, 2025

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Crest Cadillac always provides the absolute best service. From dealing with the service department to sales. Arman and Omar always take great care of me. Since meeting Schuyler from day one, he has always ta More

by andrewcortes79
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch , Arman Naemi

July 13, 2025

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We had an excellent buying experience. Omar, our sales representative did a fantastic job for us More

by ROBERTSSMITHNTX
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Freel, Schuyler Crouch

June 27, 2025

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Employee Rating

This was the best car buying experience I have ever had. Super fast and easy. Omar was wonderful to work with !! More

by WICHMANNMELANIE
Sales Price Transparency
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Recommend Dealer
Yes

June 23, 2025

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Excellent buying experience. Omar did an incredible job for us as did the rest of the Crest Team. More

by ROBERTSSMITHNTX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Schuyler Crouch

Jun 24, 2025

Crest Cadillac responded

Thank you for your fantastic feedback, Robert! We're thrilled to hear you had an excellent buying experience and that Omar and the team made a positive impact. Your satisfaction is our priority, and we look forward to serving you again in the future!

June 12, 2025

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Employee Rating

Worked with Omar and he was super helpful and very easy to get a hold of! He even delivered the Escalade . Great Experience!! More

by heatherw781
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin

Jun 13, 2025

Crest Cadillac responded

Thank you for your fantastic review, Heather! We're thrilled to hear that Omar provided you with such great service and that you had a wonderful experience. Enjoy your new Escalade!

1

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