Orrin Skinner
Orrin Skinner at Brent Brown Toyota
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Orrin Skinner | Page 5

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.7
52 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

5 yrs, 5 mos

4.7

52 Reviews

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52 Reviews of Orrin Skinner

November 18, 2023

Dealership Rating
Employee Rating

It’s been a great experience every time I have gone in other than mr skinner told be they did not do everything on my 30,000 oil change which make me frustrated. More

by r.davis47
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

November 16, 2023

Dealership Rating
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I like this dealership. .it’s like one stop shopping when we have work done on our car we usually have our renewal of license done also and the service advisor are good at th More

by AREQUILLO
Service Price Transparency
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Recommend Dealer
Yes

November 14, 2023

Dealership Rating
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Orin was very efficient and warm. The car was brought out earlier than scheduled. All good More

by tinaquinnmail
Recommend Dealer
Yes

November 08, 2023

Dealership Rating
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Efficient and helpful, very quick to get service done. Responded to questions with solutions even after hours More

by BRIAN.ANDREW1107
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist, Andrew Bailey

Nov 09, 2023

Brent Brown Toyota responded

Thank you for the review Brian. We are happy to hear your service went well, and look forward to seeing you again.

October 28, 2023

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Orrin was great, he got my car finished before the time quoted, he helped me even though I didn’t have an appointment and I was able to get food before class, so he saved my life really More

by Bree
Service Price Transparency
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Recommend Dealer
Yes
Oct 31, 2023

Brent Brown Toyota responded

Bree, We are happy to hear you were able to get your vehicle service and dinner before class. We are always hear to help. Orrin will be happy to hear your kind word. Thanks again and study hard!

October 27, 2023

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I went in for an oil change as well as the inspections that come along with an oil change. When I got there, I explained ever since they did the brakes the brake pedal felt mushy. After explaining to th More

by DANEENGLUND
Service Price Transparency
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Recommend Dealer
Yes

October 24, 2023

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Their main interest is to sell you additional things whether you want them or not. I can sales person tells you one thing and then when you get there, you find that it is not accurate. More

by JERRYKITE
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Recommend Dealer
No

October 24, 2023

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Very bad customer service in this case my salesman Drew ignoring my calls and messages More

by JOSE_TOVAR59
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Recommend Dealer
No
Oct 24, 2023

Brent Brown Toyota responded

Jose, We do not want any of our customers to have this kind of experience. Our customers are important to us and we value your time and feedback. Would you mind giving Karyn a call at 801-223-4406 and we can discuss your concerns?

October 14, 2023

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Employee Rating

Orrin was very helpful and professional. He made the process smooth and very easy. Would recommend. More

by MAKENNAPHELON
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Brent Brown Toyota responded

Thank you for your feedback. We are happy to hear you had a great experience with Orrin. We look forward to seeing you again.

October 14, 2023

Dealership Rating
Employee Rating

Scheduling the appointment was quick and easy. The speed of the service was excellent, however they forgot to reset the Service light. More

by dkgsmg
Service Price Transparency
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Recommend Dealer
Yes
Oct 17, 2023

Brent Brown Toyota responded

Thank you for the feedback. We are sorry your maintenance light was not reset. Please feel free to stop by and we will quickly get that taken care of for you!

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