Owen Long
Owen Long at W&L Subaru

Owen Long | Page 19

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
321 Reviews
4.8

321 Reviews

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321 Reviews of Owen Long

May 18, 2024

Dealership Rating
Employee Rating

Excellent service, kept me informed, respectable. . Highly recommend this dealership for continued service and sales More

by msrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

May 28, 2024

W&L Subaru responded

Thank you, and have a great day!

May 10, 2024

Dealership Rating
Employee Rating

The service was very prompt in getting our vehicle back on the road. Interacting with employees was excellent. Thanks More

by steele.john11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2024

W&L Subaru responded

Thanks so much!

May 07, 2024

Dealership Rating
Employee Rating

All very good. Attitude that came across was you were looking out for my best interest. More

by jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Heltzinger

May 07, 2024

W&L Subaru responded

Thanks, Jose! It was our pleasure helping you in service!

May 07, 2024

Dealership Rating
Employee Rating

Very good customer service from the time I walked on the lot through the whole process. More

by auker3738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

W&L Subaru responded

Thanks for your review!

April 24, 2024

Dealership Rating
Employee Rating

Great service and awesome costumer care. They go out of their way to accommodate their clients! More

by jraefeerrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck, Keayon Williams , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

Apr 25, 2024

W&L Subaru responded

Thanks for the 5-star review!

April 24, 2024

Dealership Rating
Employee Rating

Fantastic service from start to finish. Love dealing with W n L and will recommend family and friends to them. More

by aez106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

W&L Subaru responded

Thanks! See you next time!

April 21, 2024

Dealership Rating
Employee Rating

Amazing service department, definitely goes above and beyond to Insure customer satisfaction. Sales department is very upfront and honest with customers. More

by sdeitrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Donna Gallo, Roy Beck, Curt Reid, Keayon Williams , Tony Barrenechea, Gavin Faust, Kimberly Heltzinger

Apr 22, 2024

W&L Subaru responded

Thanks for reviewing our service department! Have a great day!

April 20, 2024

Dealership Rating
Employee Rating

Owen was very helpful. The video of my car "check up" was good. It shows transparency on your part. Thank you. More

by ljgula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

W&L Subaru responded

Thank you for sharing your thoughts online! If you need anything else, just let us know!

April 10, 2024

Dealership Rating
Employee Rating

Best place to buy a vehicle. To notch service all around, and every time. Love W&L Subaru. More

by teeksmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Mertz, Roy Beck, Curt Reid, Dutch (aka Andy) Gonsar , Gavin Faust, Kimberly Heltzinger, Tony Kauffman

Apr 12, 2024

W&L Subaru responded

Thank you so much for your feedback!

April 01, 2024

Dealership Rating
Employee Rating

Dealing with Owen was great. He was able to schedule my concierge pickup, service, and drop off of my wife's vehicle. It was our first time doing this and he explained the proces More

by Pfranke_21
Recommend Dealer
Yes

Other Employees Tagged: Owen Long

Jul 05, 2024

W&L Subaru responded

Thank you for your review!

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