Owen Long
Owen Long at W&L Subaru

Owen Long | Page 29

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
353 Reviews
4.8

353 Reviews

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353 Reviews of Owen Long

September 23, 2023

Dealership Rating
Employee Rating

Staff was very pleasant and thorough in their service explanations. I was very comfortable with their waiting accommodations. More

by country_bliss10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 25, 2023

W&L Subaru responded

Thanks for the feedback!

September 20, 2023

Dealership Rating
Employee Rating

First time at W&L very good service. Loved the video i received. Definitely will be back More

by fredbeaver124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Greg christine. My salesman

Sep 25, 2023

W&L Subaru responded

Thanks!

September 20, 2023

Dealership Rating
Employee Rating

The service department was very accommodating and helpful. The service on my vehicle was completed before promised! I would also like to give a shout out to Kim Rorke, the salesperson who sold me my More

by tmccarthy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Kim Rorke

Sep 25, 2023

W&L Subaru responded

Thanks so much for the feedback!

September 12, 2023

Dealership Rating
Employee Rating

Excellent experience everyone I worked with was amazing will recommend to my family and friends. Thank you! More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 12, 2023

W&L Subaru responded

Thanks for the 5-star ratings!

September 10, 2023

Dealership Rating
Employee Rating

I’ve never had a bad experience at WL Subaru. I have been a customer for many years and I can’t recall, ever, having a bad experience. The staff has always been helpful and very professional. Tha More

by MCQUISTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 12, 2023

W&L Subaru responded

Thank you so much for all the repeat business over the years! See you next time!

September 10, 2023

Dealership Rating
Employee Rating

Every person we dealt with was very polite and courteous as well as being knowledgeable about the vehicles. More

by jyh372w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: K.J. Williams

Sep 12, 2023

W&L Subaru responded

Thank you for taking the time to share your thoughts online!

September 09, 2023

Dealership Rating
Employee Rating

The service department completed an oil change, inspection, tire rotation, and replacement of a filter. I was at the dealership for over 2 hours. When I mentioned this to a cashier, the manager t More

by jastine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 12, 2023

W&L Subaru responded

We sincerely apologize for the unexpected delay in servicing your vehicle. It was our pleasuring making it right for you. Thank you so much for your patience, and have a great day.

September 03, 2023

Dealership Rating
Employee Rating

We bought two cars within the last four years from this dealership and have all the servicing completed through W & L. They have always been courteous, responsive and have met our maintenance needs. With More

by rak1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Sep 05, 2023

W&L Subaru responded

Thank you for the repeat business!

September 01, 2023

Dealership Rating
Employee Rating

This is the best dealership I've worked with in a long time. Thank you! More

by agrammy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Scott Mertz, Roy Beck , Meghan Balum, Cliff Clymer, Shaunda Zeigler

Sep 05, 2023

W&L Subaru responded

Thanks so much! It was our pleasure helping you with your vehicle!

August 30, 2023

Dealership Rating
Employee Rating

They are very friendly and they do very good on making my car run properly,and they tell you what is wrong and before the fix the problem. More

by sjbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2023

W&L Subaru responded

Thank you!

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