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Ozzie Cortez

Overview Reviews (28) Inventory (190)

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Ozzie Cortez

Ozzie Cortez | Page 3

Sales/Client Advisor

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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4.7

28 Reviews

Overview Reviews (28) Inventory (190)

Dealership Experience

7 yrs, 2 mos

Languages Spoken

English

Spanish

4.7

28 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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28 Reviews of Ozzie Cortez

September 29, 2024

Dealership Rating

Employee Rating

Heather was wonderful and we got our plates in time for our vacation 3rd car we have bought from your our vacation 3rd car we have bought from your More

by glenndanelenko

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Alnasir, Jerome Duco, Tommy Choonhaurai, ELISA GALA , MHEL BALDEMOR, AUSTIN BHAURA, HEATHER KRAFT

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Sep 29, 2024 -

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Heather and our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 10, 2024

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Employee Rating

Fantastic! Great service and took care of me and my wife as best and I could ask for! Great service and took care of me and my wife as best and I could ask for! More

by MESIPCIUC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 11, 2024 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 01, 2024

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Employee Rating

Process was smooth and by the numbers. Osvaldo was courteous and helpful. He made the purchase easy. Osvaldo was courteous and helpful. He made the purchase easy. More

by D2GREENE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 03, 2024 -

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that Osvaldo could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 09, 2024

Dealership Rating

Employee Rating

Professional and considerate Knowledgeable and sensitive to our time commitments The staff worked as a cohesive team sensitive to our time commitments The staff worked as a cohesive team More

by DROBINS486

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Ed Alnasir, Tommy Choonhaurai, ELISA GALA, MATTHEW JARDINE

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Jul 09, 2024 -

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

April 23, 2024

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Employee Rating

Such a great experience! We worked together throughout the entire process... from Darren answering all my online inquiries, to Ozzie helping my husband and I when we arrived We worked together throughout the entire process... from Darren answering all my online inquiries, to Ozzie helping my husband and I when we arrived for a test drive/ready to purchase, to Po who helped with all the paperwork, warranties, and finances. Highly recommend- we came all the way from Napa County and are happy we did! More

by AMANDA C

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Darren Wilkerson , Pov San

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Apr 23, 2024 -

Niello BMW Elk Grove responded

Hi Amanda: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

April 17, 2024

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Employee Rating

I had a great experience looking for a new car with the sales team at this dealership. Ozzie was very helpful. sales team at this dealership. Ozzie was very helpful. More

by ryan.alward

Recommend Dealer

Yes

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Apr 18, 2024 -

Niello BMW Elk Grove responded

Ryan, Thank you so much for choosing Niello BMW Elk Grove! Please let Osvaldo know if we can be of any more assistance! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

March 28, 2024

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Employee Rating

Excellent service! Wide selection of vehicles. Customer service is priority to the team working there. CJ helped us find the perfect car. He took the time to listen to Wide selection of vehicles. Customer service is priority to the team working there. CJ helped us find the perfect car. He took the time to listen to our needs and matched us with what he though More

by Deschlerlonni

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jas Hira, CJ Phan, Tommy Choonhaurai , Mike Sulman

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Mar 28, 2024 -

Niello BMW Elk Grove responded

Congratulations on your new purchase! Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience here with CJ! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

March 20, 2024

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Employee Rating

Elk Grove BMW went above and beyond to get me the x3 I wanted at a payment I was comfortable with. Recommend buying with them 100%! wanted at a payment I was comfortable with. Recommend buying with them 100%! More

by PUSHY14U

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: CJ Phan, Tommy Choonhaurai , Essex Salcido, Mike Sulman

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Mar 21, 2024 -

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! Paul Suchanek General Manager psuchanek@niello.com (916) 687-9000

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