Pam Crisafulli | Page 24
Service Advisor
Circle INFINITI
300 State Hwy 36
West Long Branch, NJ 07764
311 Reviews
Write a Review311 Reviews of Pam Crisafulli
March 06, 2016
Greal Deal, Oustanding Service! I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the service intervals. This can be the source of much angst as many of us with considerable experieince know all too well. While the deal is the first step, and a critical one, it's pretty much over after the sale. The service intervals however are where the longterm relationship is built. I could tell right away, and continue to see to this day, that this is something Circle Infiniti places great awareness on. Every service interval (67,500 miles now) was top shelf. No xx of any kind. I deal mostly with John, but have also dealt with the rest of the service staff. They all treat you with respect and transparency. I have never left asking myself "what the xxxx just happened?". Every service interval, I go in asking a lot of questions. Being in IT, I think analytically, and I can tell when I'm being xxxxxxxxxxx. That just doesn't happen. All my questions are answered fully. No added nonsense about extra repair work I need (but really don't). I've been driving since 1977, and have accumulated a vast body of experience with having my vehicles worked on by various dealers and mechanics. Circle Infiniti is without question the best thus far. I plan on buying my next car from them (be ready Irwin :) ) and have every confidence that the subsequent service interactions will continue to not only meet, but exceed my expectations. Thank you all, Mike Kunert More
Other Employees Tagged: John DiLieto, Irwin Lieberman
February 26, 2016
service Always A pleasure dealing with Pam Crisafulli in Service. She goes above and beyond her job. She is why i want to buy a new Infiniti. Always A pleasure dealing with Pam Crisafulli in Service. She goes above and beyond her job. She is why i want to buy a new Infiniti. More
February 24, 2016
Service excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. More
Other Employees Tagged: Todd Rovinsky , John DiLieto
January 27, 2016
Exceptional Service Circle Infiniti in West Long Branch is the best. Even with all of the work they are having done, they are still accommodating and get the job done! Circle Infiniti in West Long Branch is the best. Even with all of the work they are having done, they are still accommodating and get the job done! More
Other Employees Tagged: Todd Rovinsky , John DiLieto, AnnMaria Trapani
January 26, 2016
Wonderful experience Pam is always a pleasure to work with. She made any issue that we have with our Infiniti g37s seem minimal and calmed our concerns. Pam was so awesom Pam is always a pleasure to work with. She made any issue that we have with our Infiniti g37s seem minimal and calmed our concerns. Pam was so awesome to work with, we had her help us in turning our Nissan lease in, and two months ago she assisted us in leasing a 2015 q50.! Pam is an expert in cars but more importantly an expert in working with people. She remembers little things about all of her customers and makes what could potentially be a stressful experience into a calm one. Pam is the reason we continue to service our vehicles at Infiniti and I'm sure we will continue to buy or lease from circle Infiniti because of her More
Other Employees Tagged: Mark Bahary
December 21, 2015
Best Service Quality It is always a pleasure dealing with John Dilieto and the rest of his service staff at Circle Infiniti. They always take great care of me. They're the It is always a pleasure dealing with John Dilieto and the rest of his service staff at Circle Infiniti. They always take great care of me. They're the reason I wouldn't purchase from any other dealer. More
Other Employees Tagged: Mark Bahary, Todd Rovinsky , John DiLieto, AnnMaria Trapani
December 14, 2015
Service department We leased our Infiniti Q60 about 18 months ago. For the few simple things we had serviced, they were great. Always helpful and on time. Our service pe We leased our Infiniti Q60 about 18 months ago. For the few simple things we had serviced, they were great. Always helpful and on time. Our service person is Pam Crisafulli and she can't do enough for her customers. More
December 12, 2015
Exceptional Service Provided for Infiniti Q60S I have purchased Infiniti vehicles since 2009, and continue to utilize Circle Infiniti in West Long Branch as a result of the excellent service from t I have purchased Infiniti vehicles since 2009, and continue to utilize Circle Infiniti in West Long Branch as a result of the excellent service from the sales team and service department. I brought my car in for service on 12/10/15. Pam and AnnMaria explained the scope of service that was necessary and the applicable cost(s). In addition, Parts Manager, Ron, assisted and was able to order the part necessary to repair my vehicle. Ron was very knowledgeable regarding Infiniti parts. Each individual that was referenced previously provided exemplary customer service throughout the repair process. I was notified of the repair at each stage, and the repair was completed quickly. I am completely satisfied and will continue to use Circle Infiniti as my sole provider for repair purposes and purchase of new vehicles in the future. The service is highly recommened. Thanks! More
Other Employees Tagged: AnnMaria Trapani, Ronta Gaskin
November 29, 2015
Sales and service excellent I bought a q50 from Don Lotano about 6 months ago. He has been the most accommodating sales person I have ever dealt with. He made sure to come say hi I bought a q50 from Don Lotano about 6 months ago. He has been the most accommodating sales person I have ever dealt with. He made sure to come say hi when I was in for my first oil change. The service dept is excellent also. I dealt with Ann and Pam and they made sure my car was taken care of. I lov the whole circle Infiniti experience More
Other Employees Tagged: Don Lotano , AnnMaria Trapani
November 20, 2015
Great dealership awesome staff. I worked with Raymond Andrews who is friendly got me the vehicle i want. I was in and out of dealership quick and fast. No hassle or a awesome staff. I worked with Raymond Andrews who is friendly got me the vehicle i want. I was in and out of dealership quick and fast. No hassle or anything. Awesome service reps as well. Looking for that next Infiniti highly recommend Circle Infiniti More
Other Employees Tagged: Frank Gandolfo, Raymond Andrews, Todd Rovinsky , David DeFilippo, AnnMaria Trapani

