"Car bought earlier"
First car I bought was a 2009 Pontiac G6, Rick Epps went beyond the call of duty to help me and my mom the car, car ran good and everything, started to have car problems with it last year, and as old as it was and the miles that was on it. We had about 2500 left to pay on it, but we called Rick on a Friday in November if I remember right last year and told him what was going on with the car. He called us back shortly after that and told us that there was a 2016 Chevy Cruze LT that just came onto the lot, so we went down to to take a look at it and filled out the paperwork for the Chevy, and wasnt expecting to be approved for the Chevy. they has the cruze in the shop getting worked on. We left there in a red version of the Cruze. I will be going back there to get my future vehicles. A big thanks to Rick and the lubbers crew for making it happen. I will absolutely recommend these guys to anyone, and I will also recommend going to Rick Epps, that's the only guy I been dealing with so far when I got my cars there
"Ready and receptive "
I’ve worked with Derek on multiple occasions now and he has always been attentive, thorough , honest informed , efficient, and effective without bring
overbearing. The service team acts in accordance with the same values that guide the sales staff . Give em a shot it’ll
be worth your time .
"Purchased new vehicle"
- Steve Stuart
Rick Epp took the time to answer all our questions before and after the sale. Everybody was friendly. They have good selection of cars and the whole car buying event went smooth.
- Cory Miller
I once again was very pleased with how the purchase of my new Silverado went at Lubbers. There are never any surprises, and Todd and Billy are great guys to work with. You can easily tell their passion for customer service. That leads back to the service department as well, I've always had great experiences with service and they go out of their way to make you a happy customer.
"Pam is one awesome counterwoman!!"
there is a stigma when some people hear car dealership. You automatically think of there salesmen, and how some are very pushy. And thats what was running thru my mind when I found out that I needed to call Lubbers parts department. Pam picked up the phone, walked me thru everything i would need to do the job. thank you Pam.....
"In December I unfortunately had to get some engine work..."
In December I unfortunately had to get some engine work done on my '07 Suburban. The folks in the service department were very professional. The service desk lady, Pam, was very patient in explaining what was involved. I may be old-fashioned but I was impressed that she knew as much as she did! It ended up being an expensive repair that I had no choice but to do, but it really made me feel better about it the way she worked with me. I will definitely refer my friends to Lubbers.