Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman | Page 16

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
324 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.9

324 Reviews

Write a Review

324 Reviews of Pam Koglman

November 05, 2023

Dealership Rating
Employee Rating

Pam and the management team did a great job working to put me in the vehicle I wanted. Thank you again. More

by Acm254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2023

Ken Ganley Ford Parma responded

Here at Ken Ganley Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 04, 2023

Dealership Rating
Employee Rating

Pamela was a great salesperson and everyone was very friendly and professional. I feel like I will be going there for all my car deals from now on and definitely be recommending that my family and frien More

by darrinhylton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

Nov 05, 2023

Ken Ganley Ford Parma responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Pamela could make this a top-notch experience. We hope you enjoy your new vehicle, Darrin, and we look forward to continuing to serve you in the future!

Nov 06, 2023

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford West. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 07, 2023

Dealership Rating
Employee Rating

Pam was very knowledgeable on all the features of the vehicle I was interested in. She went out of her way to make the experience as pleasant as possible. More

by brianvillecco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Oct 09, 2023

Ken Ganley Ford Parma responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 04, 2023

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Employee Rating

Sales team and finance team were top notch from start to finish. Honest people with integrity. It’s not easy to find people you can trust these days and it’s good to know we found the best around when it co More

by Nicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

Oct 05, 2023

Ken Ganley Ford Parma responded

Hi Nicole, thank you so much for your positive comments about Ken Ganley Ford West! Thanks again for the recommendation, and have an amazing day!

September 22, 2023

Dealership Rating
Employee Rating

Great overall experience with a quick turnaround time! All employees that I came in contact with were nice and helpful. More

by tims831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Ken Ganley Ford Parma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 20, 2023

Dealership Rating
Employee Rating

Dealership needs updating. It is small old and everyone is on top of one another. More

by dnmtrs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

Sep 21, 2023

Ken Ganley Ford Parma responded

Thank you for taking the time to share your review. We sincerely appreciate your business and honest feedback. Please don't hesitate to reach out if we can be of any further assistance, we are always happy to help!

Sep 22, 2023

Ken Ganley Ford Parma responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future to address the issues. Thank you again for your feedback. It helps us to get even better.

September 19, 2023

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Employee Rating

This is my second f-150 from Ganley Ford West and I am always pleased with their customer care! Pam was great as well as the rest of the sales crew! We will definitely be back for future purchases. More

by C2KRISO
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito

Sep 20, 2023

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that Pam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford West to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

Dealership Rating
Employee Rating

Always a pleasure dealing with Pam and the group at Ganleyford! Always there to work with you. More

by Neurovas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Sep 18, 2023

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well with Pam and we hope you enjoy your new vehicle. We truly appreciate your feedback!

September 15, 2023

Dealership Rating
Employee Rating

They were awesome. Pam and everyone at the dealership kept searching until they found my perfect dream car. Couldn't be happier with the service. Two other family membe More

by Suzy Q
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 17, 2023

Ken Ganley Ford Parma responded

Hi Suzy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2023

Dealership Rating
Employee Rating

Pam is the best! Communication is great. Made the process feel seamless. Looking forward to my next Ford! More

by thorvath73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Sep 06, 2023

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear that Pam and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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