Pam Koglman
Pam Koglman at Ken Ganley Ford Parma

Pam Koglman | Page 30

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
321 Reviews

My greatest joy in selling cars is that I am able to help people achieve a goal, whether it is selling a new or pre-owned vehicle. The smiles and the “Thank Yous” that I receive from satisfied customers make me feel good about my job. Please stop into Ganley Ford West and ask for me I would like to help you achieve your goal too!

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

4.9

321 Reviews

Write a Review

321 Reviews of Pam Koglman

November 21, 2019

Dealership Rating
Employee Rating

They provided a convenient scheduled maintenance time, saw me on time and had me on my way completely satisfied. They also had my touch up paint ready when I went in for service More

by Nick II
Recommend Dealer
Yes

Other Employees Tagged: Ashley, Nick - friendly, knowledgeable, helpful

Dec 26, 2019

Ken Ganley Ford Parma responded

Thank you so much for being one of our valued guests and we look forward to your next visit! If there is anything else we can do to assist you, please let us know! Take care!

November 21, 2019

Dealership Rating

Great Service I have had my car serviced at Ganley Ford West since I purchased it almost 2 years ago. The folks there have been great, fair and honest and have alwa More

by james.1295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 25, 2019

Ken Ganley Ford Parma responded

Thank you so much for giving us a five star rating! We really appreciate your kind words. It means a lot to us to know you have had such a great experience with our service department. Thanks so much for your business and we look forward to your next visit!

November 10, 2019

Dealership Rating
Employee Rating

Was done quickly and painless. The new man Chris Moore understood that I was talking to a new dealer. So he gave me a buyout ofmy current lease and put me in a showcase car which wa More

by Roman Dumycz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 11, 2019

Ken Ganley Ford Parma responded

We are very pleased to hear you had such a great experience. Your satisfaction is our top priority. We want to be sure our valued customers are 100% completely satisfied. We want to sincerely thank you for your business and if there is anything we can help with please let us know!

November 08, 2019

Dealership Rating
Employee Rating

Exceptional! My experience with Ganely Ford West was exceptional!! They took the time to find out what my specific needs were and what amenities I wished for. Then More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Bard

Nov 11, 2019

Ken Ganley Ford Parma responded

We are ecstatic you had such a great car buying experience with us. Congratulations on your new vehicle! It means alot to us to know your recent visit was five stars. Thank you for leaving your feedback and sharing your experience. We greatly appreciate your business and we are here to help in anyway we can!

November 08, 2019

Dealership Rating
Employee Rating

Purchasing our new 2019 Ford Escape We have gone here for a very long time pam and rob and Greg are willing to go the extra mile to help up get where we need to be and Pam is so Knowledg More

by Cmwilliams 1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown, Greg

Nov 11, 2019

Ken Ganley Ford Parma responded

We want to sincerely thank you for your recommendation of our dealership to your family & Friends. Our team works really hard to go above and beyond and to go the extra mile for all of our valued customers. Thank you so much for taking the time to leave us such an awesome 5 star review !!

October 02, 2019

Dealership Rating

Awesome experience working with Pam Koglman & Ganley team 1. No pressure to purchase. 2. Very accommodating in scheduling. 3. Did not feel like I was pushed to make a purchase and Pam was GREAT to work with More

by Miggsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2019

Ken Ganley Ford Parma responded

We are so thrilled you had such an awesome experience! Your satisfaction is our top priority. Our team works very hard to go above and beyond to deliver a 5 star experience to all of our customers.. We greatly appreciate your business. and if there is anything we can assist with, please let us know! We are happy to help! Thanks again for the five star review!

August 19, 2019

Dealership Rating
Employee Rating

Purchase of Ford Edge Pam was awesome! She worked very diligently for our business. She also spent a good deal of time walking through the instructions and features of ou More

by missdixie
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

Ken Ganley Ford Parma responded

We are so thrilled to hear you had such a great expierence!! Thank you for taking the time to leave us your feedback! We greatly appreciate your business! We hope to see you soon!

August 14, 2019

Dealership Rating
Employee Rating

Always an awesome experience! Robert Brown and his staff always go above and beyond to make sure you have a wonderful buying experience! Way to go Ganley Ford West !!!!! More

by Skeeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Brown

Aug 15, 2019

Ken Ganley Ford Parma responded

Congratulations on you new vehicle! We are happy you had a wonderful car buying experience , Thank you very much for taking the time to leave a great review and 5 star rating! Your feedback is very important to us! If there is anything we can do please let us know! We are happy to help! We really appreciate your business and we hope to see you soon!

June 20, 2019

Dealership Rating
Employee Rating

Extremely helpful and friendly! The staff here are so friendly and knowledgable. I walked in knowing what I wanted and they were quick to help. Mike made the process go smooth and as More

by Buckeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hamilton

Jun 24, 2019

Ken Ganley Ford Parma responded

We're so pleased to hear everything was completed to your satisfaction! We strive for 100% customer satisfaction, and it is great to see you had such a positive experience with us. Thank you for leaving your kind words and giving us a 5 star rating! It means so much to us to have earned your trust in our business! Thank you for choosing Ganley Ford West! We look forward to seeing you next time!

April 05, 2019

Dealership Rating

PLEASE READ! Sneaky salespeople I purchased a car a few months back and had a great experience with the sales person. But then it all changed when Scott in finance took over. He is More

by sr216
Recommend Dealer
No

Other Employees Tagged: Robert Brown

Apr 09, 2019

sr216 responded

You are correct. His name was Scott. I have edited the post to highlight that.

Apr 09, 2019

Ken Ganley Ford Parma responded

The staff at Ganley Ford West appreciate any and all feedback. We are pleased to hear about your experience with the sales representative but we would like to get a little more information about your experience in Finance. We do not have an individual named Chris in our Finance or Sales Department. We do not wish for a negative experience for any customer here at Ganley Ford West so we would like to see what we can do to make your experience a positive one. Please reach out to our GSM Matt Stringer at 216-941-9800 to discuss further. Thank You.

Apr 09, 2019

Ken Ganley Ford Parma responded

Scott in Finance is no longer employed here at Ganley Ford West. Looking at your original comments it looks like everything was eventually sorted out, would you like to further discuss? Our goal is to create a positive and enjoyable experience for all of our guests. We would be happy to reach out to you if you would like to provide a name and contact number.

...
30
...

Dealership Inventory (258 Vehicles)

used 2018 Hyundai Sonata car, priced at $15,194
2018 Hyundai Sonata
used
Machine Gray exterior
Automatic
Front-wheel Drive
new 2025 Ford F-150 car, priced at $82,760
2025 Ford F-150
new
SPACE WHITE METALLIC exterior
Automatic
Four-wheel Drive
new 2025 Ford Transit-250 car, priced at $53,320
2025 Ford Transit-250
new
OXFORD WHITE exterior
Automatic
Rear-wheel Drive
new 2026 Ford Escape car, priced at $34,920
2026 Ford Escape
new
STAR WHITE METALLIC TRI-COAT exterior
Automatic
All-wheel Drive
new 2026 Ford Bronco car, priced at $94,285
2026 Ford Bronco
new
AVALANCHE GRAY exterior
Automatic
Four-wheel Drive
new 2026 Ford Escape car, priced at $35,830
2026 Ford Escape
new
AGATE BLACK METALLIC exterior
Automatic
All-wheel Drive