Pam Koglman | Page 31

Best car shopping experience ever!! I went in to "look" and drove happily away in a brand new Ford Ecosport! Pam took amazing care of me, listened respectfully to my needs, honored my re I went in to "look" and drove happily away in a brand new Ford Ecosport! Pam took amazing care of me, listened respectfully to my needs, honored my requests, and helped to get me a great price for a beautiful vehicle. I couldn't be more thankful! HIGHLY recommend Pam and Ganley Ford West!! More

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Overall Outstanding experience but This was probably the best buying experience I've ever had. Pam was wonderful and listen to me and what I was looking for. I love my 2018 Ford Escap This was probably the best buying experience I've ever had. Pam was wonderful and listen to me and what I was looking for. I love my 2018 Ford Escape. There are two things I would imporve. (1) The parking lot needs paved. It would improve first impressions. (2) This was the first time I walked in pre-approved from my bank. After providing all my paperwork for financing the waiting game started. I don't know where the disconnect was but my bank did not receive anything for a month. My temporary tags expire August 19th. I was promised the paperwork in my email August 17th, with followup mail of the originals. (I transferred my tags from previous car) I did not receive them nor did I receive a phone call. I called August 18th and was told the title paperwork did not come in for my car but, I could put my old tags on the car as the paperwork had gone through but they did not have them and would have them August 20th. So, technically I will be driving illegally. So, to sum it up, my advice is if you go in pre-approved make sure you follow up everyday to make sure your bank receives the paperwork. More

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Nice, smooth and easy I work with Pam and she was very good at what she does and she she was patient and she was very helpful and totally took care of the needs that I had I work with Pam and she was very good at what she does and she she was patient and she was very helpful and totally took care of the needs that I had. More

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Awesome place to buy a car Pam and the whole team took very great care of me. I was so happy I chose them and cannot wait to continue to do business with them moving forward. Wo Pam and the whole team took very great care of me. I was so happy I chose them and cannot wait to continue to do business with them moving forward. Would recommend them to anyone and am so pleased with my new truck! More

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Perseverance paid off. We were ready to give up in finding a new car with the features we wanted but our sales lady, Pam Koglman kept searching until she found it in Michiga We were ready to give up in finding a new car with the features we wanted but our sales lady, Pam Koglman kept searching until she found it in Michigan. We love the car and highly recommend the dealership.. Pam Koglman had more perseverance than most people would have in searching for our car. More

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Great customer service support they helped me out so much. When this was my dream car I wanted. Never thought I'd walk out the door with it very pleased wi customer service support they helped me out so much. When this was my dream car I wanted. Never thought I'd walk out the door with it very pleased with my new purchase. I couldn't remember everyone's name sorry More

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Ganley Ford West is the place if you are looking for a car. Very helpful dealership. From the sales professional Pam, to the manager Robert, the finance guy Scott, and everyone in between. Awesome dealership, g Very helpful dealership. From the sales professional Pam, to the manager Robert, the finance guy Scott, and everyone in between. Awesome dealership, great people......I wont buy cars anywhere else! More

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I love my New car ! I got a Rebate on a car I usually would not be able to afford which is the car I have wanted for a long time. I got a Rebate on a car I usually would not be able to afford which is the car I have wanted for a long time. More

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Exceptional car-buying experience!! My salesperson, Pam Koglman, was outstanding -- very personable, informative, professional & thorough in her knowledge of the 2017 Escape that I purch My salesperson, Pam Koglman, was outstanding -- very personable, informative, professional & thorough in her knowledge of the 2017 Escape that I purchased recently. She took the time to explain all the 'bells & whistles' on my new car and completely went over ALL the details -- no matter that it was past her 'normal' quitting time. She wanted to be sure that I understood everything & told me to call her or stop in if I needed any help/questions answered. Ganley Ford West is so fortunate to have Pam as a valued member of their team!! More

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Wonderful Experience I really felt comfortable at Ganley Ford West. There was no hassle when turning my mother's lease vehicle after she past away last year. I made my min I really felt comfortable at Ganley Ford West. There was no hassle when turning my mother's lease vehicle after she past away last year. I made my mind up to purchase/lease my next vehicle. Everyone was very helpful in my decision making, no pressure. Thank you another satisfied customer! More

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