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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
196 Reviews

Dealership Experience

1 yr, 5 mos

4.9

196 Reviews

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196 Reviews of Pamela Bussiere

July 31, 2025

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Employee Rating

Colonial is always professional and delivers great vehicle service. I trust them with all my vehicles. Service manager and advisors are knowledgeable and courteous and able to quickly adapt to schedu More

by Benson_David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan

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Jul 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Benson! We truly appreciate your trust in Colonial West Chevrolet of Fitchburg for all your vehicle needs. It's fantastic to hear that you find our service manager and advisors knowledgeable and courteous. We strive to provide quick and efficient service, especially with unplanned needs. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 30, 2025

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Employee Rating

Colonial West has been very helpful and I appreciate their friendly, upfront and honest business. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan

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Jul 31, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jess! We're delighted to hear that you found Colonial West Chevrolet of Fitchburg to be helpful and appreciate our friendly, upfront, and honest approach. We strive to provide the best service and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

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Employee Rating

Quick appts. Great help for products. Excellent quick service. Relaxing waiting room when have to wait for vehicle service. More

by Sandirmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I am happy to hear that you enjoyed quick service and found our waiting room relaxing during your visit to Colonial West Chevrolet of Fitchburg. Your positive feedback means a lot to us. We look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

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Employee Rating

Everyone there was so nice and so helpful. Will be going back again in the future! More

by Theresafalco88
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Theresa! I am glad to know that you had a positive experience with us at Colonial West Chevrolet of Fitchburg. We look forward to welcoming you back in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

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Employee Rating

They are Exceptional. Would definitely recommend to friends and family members...even my boss. hahaha More

by gmaria74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! It's great to hear you had an exceptional experience at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us. We look forward to assisting you on your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 29, 2025

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Employee Rating

The work done at this dealer was great! They communicated the whole time I was in the waiting room. Pricing is good when compared to other places. I felt safe and satisfied with the service More

by merissadoubleday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan

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Jul 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Merissa! I'm happy to know you had a great experience at Colonial West Chevrolet of Fitchburg. It's great to know that our communication and pricing met your expectations, and that you felt safe and satisfied with our service. We appreciate your feedback and look forward to seeing you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 26, 2025

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Employee Rating

I have every confidence in the team at Colonial West. The smiling face of service is always Pamela, with a special shout out for exceptional service from Jackie who managed the intake and execution of ma More

by MFSHEILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan , The shop mechanics

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Jul 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear about your confidence in our team at Colonial West Chevrolet of Fitchburg. It’s great to know that Pamela and Jackie provided you with exceptional service during your visits. We appreciate your loyalty, and we look forward to continuing to support you with your Chevy Silverado, no matter the mileage. Don't hesitate to visit us again—we're here to help! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 23, 2025

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Employee Rating

Great experience with service in and out no time no problems people were friendly will be back More

by john.szocik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner

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Jul 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your feedback! I'm happy to hear you had a great experience with our service team and found them friendly and efficient. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We look forward to welcoming you back! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 18, 2025

Dealership Rating
Employee Rating

Everyone is always so friendly! The waiting area is great and they dud the service in the amount of time promised! More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Misner, Jacqueline Quinlan , Rob my salesman was awesome, he came and said hello and asked me how I’d like the car!

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Donna! I'm thrilled to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and that you enjoyed our waiting area. We pride ourselves on delivering timely service, and we're glad we met your expectations. We look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 18, 2025

Dealership Rating
Employee Rating

I would like to thank Jeff Chandler and the Colonial West team for their excellent service and professionalism in their service….. More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Vinny! I appreciate your kind words about Jeff and the Colonial West Chevrolet of Fitchburg team. It’s wonderful to hear that you experienced excellent service and professionalism. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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