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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 31

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
325 Reviews

Dealership Experience

2 yrs, 4 mos

4.9

325 Reviews

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325 Reviews of Pamela Bussiere

August 12, 2024

Dealership Rating
Employee Rating

I have used Colonial West service for a few years now and couldn’t be happier. From the clean and comfortable waiting area to the attentive staff, not to mention, they always seem to have the correct equipme More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan , Sean-O Salem

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Aug 13, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you've been happy with the service at Colonial West Chevrolet of Fitchburg. Our team is dedicated to providing a great experience, and I'm glad you appreciate our clean waiting area and attentive staff. I look forward to continuing to take care of your truck in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 11, 2024

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Employee Rating

Everyone in the service department Is awesome at Colonial West from Edison, Jackie, and Pamela Thanks for taking care of my car and my worries. More

by Awson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan , Allen

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Jul 14, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for recognizing our exceptional service team members, Edison, Jackie, and Pamela! We're delighted to hear that they took great care of you and your car. We appreciate your kind words and look forward to welcoming you back in the future. Drive safely! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 10, 2024

Dealership Rating
Employee Rating

Quick. Professional. Courteous !! Awesome Will be back for sure. They do it right Pamela and Jackie are a great team More

by xredson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan , Dan Gorski

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Jul 11, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the fantastic 5-star review! We strive to provide a quick, professional, and courteous experience at Colonial West Chevrolet of Fitchburg. Pamela and Jackie are indeed a great team, and we are thrilled to hear that you had an awesome visit. We look forward to welcoming you back in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 06, 2024

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Employee Rating

Customer service friendly and courteous. No pressure on unnecessary service. Enjoyed talking with Pam and made me leave with a smile. More

by Cdefillippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Jul 09, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg! We are thrilled to hear about your positive experience with our team, especially Pam. We pride ourselves on providing friendly and courteous customer service without unnecessary pressure. We appreciate your feedback and look forward to serving you again. See you next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 06, 2024

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Employee Rating

Had a wonderful experience, it is always a joy talking to Pamela. Would probably add at least 3 more stars if I could More

by ted from accounting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg! We are delighted to hear about your wonderful experience and your positive interaction with Pamela. We appreciate your kind words and look forward to assisting you again in the future. Feel free to share your experience with others! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2024

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Employee Rating

Jackie checking me in. Pamela cashing me out.. Colonial west has a great service dept. More

by Malibuforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jul 03, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for choosing Colonial West Chevrolet of Fitchburg for your service needs! We're thrilled to hear that Jackie and Pamela took great care of you during your visit. We look forward to serving you again in the future. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 29, 2024

Dealership Rating
Employee Rating

Pamela easy to talk to offers candy when paying Jackie explains the work that I need. Schedule was easy More

by Beck248
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jul 01, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the 5-star review! I greatly appreciate your feedback regarding your experience with Pamela and Jackie at Colonial West Chevrolet of Fitchburg. I am glad to hear that Pamela made the process easy and enjoyable, offering candy, while Jackie provided helpful explanations about the work you needed. I look forward to assisting you again in the future, and please don't hesitate to contact me if you need anything. Thank you for choosing Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 27, 2024

Dealership Rating
Employee Rating

Had a recall Pamela explained about the recall. Waited few days part came in thank you Josh Pamela set appointment recall Got done thankyou Colonial More

by jakniner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , JOSH

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Jun 28, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and sharing your experience with us! We appreciate your positive feedback about our team members, Pamela and Josh. We're glad we could assist with your recall efficiently. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 27, 2024

Dealership Rating
Employee Rating

It was clean it was well managed and pam was pleasant to talk to and she was able to squeeze me in for an appointment. More

by joslynr1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 28, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the kind words and 5-star review, Joslyn! We're delighted to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. Pam will be thrilled to know that she made your appointment process easy and pleasant. We look forward to seeing you again for all your automotive needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 27, 2024

Dealership Rating
Employee Rating

Called needing an oil change and a brake issue. Pam was great and got me right in for service. They had my cat ready by mid afternoon. Great service as always! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Tania Audet, Jacqueline Quinlan

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Jun 28, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg, Linda! We're thrilled to hear that Pam provided you with excellent service and promptly took care of your oil change and brake issue. We appreciate your kind words and look forward to assisting you with any future automotive needs. Drive safely! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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