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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 32

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
325 Reviews

Dealership Experience

2 yrs, 4 mos

4.9

325 Reviews

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325 Reviews of Pamela Bussiere

June 27, 2024

Dealership Rating
Employee Rating

Pam was very helpful setting up my appointment. All service work was performed competently and in a timely manner More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Tania Audet, Jacqueline Quinlan

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Jun 28, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for recognizing Pam's helpfulness in setting up your appointment. We are delighted to hear that our service team competently and promptly addressed your vehicle needs. We appreciate your feedback and look forward to seeing you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 26, 2024

Dealership Rating
Employee Rating

From my initial request for an appointment to the check in process and conditions of the waiting area were all excellent, Pamela and Chris were terrific. The service was great. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Jun 27, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for the excellent review, David! I am thrilled to hear that your experience, from scheduling to service, was top-notch. Pamela and Chris will be delighted to hear your kind words. I look forward to assisting you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 22, 2024

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Employee Rating

I called Pamela on Friday, and she was so wonderful to me on the phone. I’ve never had such a seamless and smooth experience at a dealership! I’m so looking forward to my appointment and meeting her in perso More

by Lp16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words and for recognizing Pamela's exceptional service! We're thrilled to hear that you had a great experience over the phone. We look forward to welcoming you to Colonial West Chevrolet of Fitchburg in person at your appointment. See you soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 19, 2024

Dealership Rating
Employee Rating

Pamela was very polite and has a bubbly personality thats quite refreshing to see at a dealership. More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Jun 21, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg and for sharing your positive experience with us, Ashley! We're thrilled to hear that Pamela provided exceptional service with her friendly and bubbly personality. We look forward to welcoming you back in the future and providing top-notch service once again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 17, 2024

Dealership Rating
Employee Rating

Pam was awesome, and was able to schedule me at a very convenient time. Great customer service More

by dmelanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 19, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you, Pam, for your kind words and 5-star rating! We're thrilled to hear that you had a great experience with our team at Colonial West Chevrolet of Fitchburg. We strive to provide excellent customer service, and we're glad that Pam was able to assist you with scheduling at a convenient time. Please feel free to reach out if you need anything else. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 14, 2024

Dealership Rating
Employee Rating

Pamela was very nice and social. very helpful easy to talk to. Would come here again More

by paula7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for choosing Colonial West Chevrolet of Fitchburg, Pamela. We appreciate your positive review and are delighted to hear about your great experience with our team member. We look forward to welcoming you back in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 07, 2024

Dealership Rating
Employee Rating

Loved working with PM she has a bubbly personality. In fact all the staff here at COLONIAL are great More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan , Angel & doug

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Jun 07, 2024

Phil responded

Loved working with Pam not p.m.

June 05, 2024

Dealership Rating
Employee Rating

She was very pleasant and friendly , a pleasure to deal with, and gave me a good laugh to make my day !!!!! More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2024

Colonial West Chevrolet of Fitchburg responded

I am thrilled to hear about your positive experience with Colonial West Chevrolet of Fitchburg. Our team always aims to provide exceptional service with a personal touch. I appreciate your kind words and look forward to welcoming you back in the future. See you next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 31, 2024

Dealership Rating
Employee Rating

Pam and Jackie are the best! They are very nice and accommodating at my service visit. Jackie made sure I was comfortable and Pam was very informative and helpful when scheduling More

by Stevealicata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Jun 03, 2024

Colonial West Chevrolet of Fitchburg responded

I appreciate your kind words about Pam and Jackie. It's fantastic to hear that they provided you with excellent service during your visit. I look forward to seeing you again for your future recall. Drive safely! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

May 31, 2024

Dealership Rating
Employee Rating

I never received such wonderful customer service and look forward to dealing with her again. More

by john.rizzelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan

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Jun 03, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the positive review! I am glad to hear that you had a wonderful customer service experience. I appreciate your feedback and look forward to assisting you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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