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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere | Page 4

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
312 Reviews

Dealership Experience

2 yrs, 3 mos

4.9

312 Reviews

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312 Reviews of Pamela Bussiere

March 10, 2026

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Employee Rating

Went in today for a routine alignment. Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down i More

by claudem0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Shelley Dupre

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Mar 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Claude! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It’s great to hear that your alignment service met your expectations and that you found our team friendly and the waiting area comfortable. Your recommendation means a lot to us! We look forward to seeing you again for your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2026

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Employee Rating

Great group of people. My truck broke down while I was on vacation and they were about ti get me into service quickly and git parts and did the repair in a timely manner. W More

by dennis1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

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Mar 09, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review, Dennis! I am thrilled to hear that our team, especially Chris, was able to assist you promptly with your truck repair during your vacation. Your appreciation means a lot to us at Colonial West Chevrolet of Fitchburg. We hope to see you again soon and wish you safe travels in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

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Employee Rating

Hi guys, thanks for doing my service on my new truck, you guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter More

by Djstreeterco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I truly appreciate your kind words and am thrilled to hear that you were happy with the service on your new truck. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

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Employee Rating

Always a great experience getting my oil change and tire rotation done. The service was quick, the staff was friendly, and everything was explained clearly. Always appreciate a smooth and efficient visit. W More

by chris34tina
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Christina! I appreciate your kind words and am thrilled to hear you had a great experience at Colonial West Chevrolet of Fitchburg. Providing quick and efficient service is always a priority, and I’m glad we met your expectations. We look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

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Employee Rating

Professional, pleasant staff. On time for appointment. Comfortable waiting room but tv volume too low. More

by Kgreenwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan

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Mar 05, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback! I'm glad to hear you found our staff professional and pleasant, and that you enjoyed our comfortable waiting room at Colonial West Chevrolet of Fitchburg. I appreciate your note about the TV volume, and we will look into it. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

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Employee Rating

Pamela was very professional, fast, and efficient! ! Great service team. I will definitely return for future services. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre , Josh

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Mar 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I am happy to hear about your positive experience with our service team at Colonial West Chevrolet of Fitchburg. Pamela appreciates your kind words and we're glad you found her professional and efficient. Looking forward to welcoming you back for your future services! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 24, 2026

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Employee Rating

Fast services e. !! Service recall work deff in the tank unit. performed Jackie was extremely helpful. Thank you. Mark More

by Mdewen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan

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Feb 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mark! I'm thrilled to hear that you had a positive experience with our fast service and found Jackie to be extremely helpful. I appreciate your feedback, and we look forward to assisting you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 24, 2026

Dealership Rating
Employee Rating

Very good service. Every time I'm there i feel like the right things are being done to my vehicle.. i plan on purchasing a truck in the future, so hopefully they can he More

by Jus D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Shelley Dupre

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Feb 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jus! I'm so glad to hear you’ve had great service at Colonial West Chevrolet of Fitchburg and feel confident about the care your vehicle receives. We would be more than happy to assist you with a Chevrolet Silverado 2500HD when you’re ready to make your purchase. Please feel free to reach out to us when the time comes, and we’ll ensure you get a great deal! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 23, 2026

Dealership Rating
Employee Rating

Easy to schedule appointment. Fast service. Comfortable waiting room with K-cup coffee and hot chocolate. More

by ejcsheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you found it easy to schedule your appointment and that you enjoyed our fast service and comfortable waiting area at Colonial West Chevrolet of Fitchburg. Your feedback is appreciated, and we hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2026

Dealership Rating
Employee Rating

Service and sales are top notch Very easy going ! Been going to colonial west Chevrolet for over 20 years. Thank you Jeff Chandler for putting together an amazing team. More

by champion3520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Jeff Chandler, Shelley Dupre

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Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It’s great to hear that you’ve had such positive experiences with our sales and service teams. Our team will definitely pass along your kind words to Jeff and the team. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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