Pamela Bussiere | Page 5

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that communication was great and that your repair was covered under warranty. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service, including our pickup service. If you ever need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing your experience to our attention regarding the 4-wheel drive issue. Your satisfaction is important to me, and I encourage you to reach out to me directly to address your concerns and ensure your completesatisfaction. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Donna! I'm glad to hear that you found our team at Colonial West Chevrolet of Fitchburg to be friendly and helpful. Our team strives to create a comfortable environment, and it's great to know you enjoyed our waiting area and quick service. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Glad you shared your experience with us! I'm pleased to hear that you had a great experience with our service and communication at Colonial West Chevrolet of Fitchburg. It's also great to know that you found our break room comfortable. I appreciate your feedback, and we look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thanks for letting us know how everything went! I'm pleased to hear that Pam provided you with a pleasant experience during your first oil and filter change. I appreciate your kind words, and we look forward to serving you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thanks so much for your insightful review! I really appreciate your continued trust in Colonial West Chevrolet of Fitchburg for your vehicle service. It's great to hear that you had a quick appointment and that our staff was polite and helpful. Our team looks forward to seeing you again for your next visit and appreciate your recommendation! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you and your wife had a great experience purchasing her new car at Colonial West Chevrolet of Fitchburg. We appreciate your trust in us and look forward to assisting you again in the future. Don't hesitate to reach out if you need anything! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I'm thrilled to hear that Pam made your experience at Colonial West Chevrolet of Fitchburg so positive. She truly is an asset to our team. We appreciate your kind words and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Daisy! I’m pleased to hear that scheduling your service appointment was easy and that you found the waiting room comfortable. At Colonial West Chevrolet of Fitchburg, providing timely and efficient service is always a priority. I appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback! I am happy to hear that you appreciate our reminder service for oil changes and the convenience of our ride service. We strive to provide good service at Colonial West Chevrolet of Fitchburg, and we look forward to seeing you again for your oil change! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713