"Zach was great! He helped me find exactly what I wanted..."
Zach was great! He helped me find exactly what I wanted and was extremely fair and friendly during the negotiating process. I never felt like I was being pushed or fed a sales pitch. I plan on recommending him and DePaula to others.
"The team at DePaula is literally the best! The process..."
The team at DePaula is literally the best! The process was very easy and we did reach some hiccups due to reasons outside of our control, however Dewin and Paolo took EXCELLENT care of me and my vehicle. I’d recommend DePaula, Dewin and Paolo to anyone! Great experience.
"Purchased my pre-owned RAM from DePaula today. Was not..."
Purchased my pre-owned RAM from DePaula today. Was not really shopping but this truck caught my eye online so I decided to come in. The team I worked with put no pressure on me to buy but helped me to get the right deal for me. Overall great Experience and will continue to recommend DePaula to friends and family.
"From the moment we drove up to DePaula, we were able to..."
From the moment we drove up to DePaula, we were able to locate the vehicle we were interested in without feeling we were chased. The non-pressure style was great and so were the office personnel. Javon was fun to work with and very knowledgeable!
We did purchase for many of those reasons. Of course we loved the car and we found good terms thanks to Anthony. We were impressed with such professionalism.
"Overall the dealership staff were very friendly, easy to..."
Overall the dealership staff were very friendly, easy to communicate with and helpful. There was no push to sell the vehicle. Zach made accommodations to deliver the car closer to my location when it was convenient for me and my schedule, even being over 2 hours away. Very professional and even gave a few follow up texts to make sure everything was going as I exptected with the car.
"Very personable and professional.Process was very..."
Very personable and professional.
Process was very smooth. A few issues: manager would not negotiate the sales price at all, interest rate in financing was higher than I wanted and Paolo went back to find a lower price — he did but he should’ve tried for the lowest rate from the beginning and the car upon delivery was dirty!!! No detailing whatsoever! That was very disappointing since we paid full price. Would recommend dealership
"Great service, easy going. Made buying the truck less..."
Great service, easy going. Made buying the truck less stressful. Got what I wanted. Helpful staff finding what I wanted in a truck. Looking forward to more business in the future
"Excellent product knowledge"
I have test driven a wide range of cars at dealerships throughout NY. I have to say that Paolo was the most knowledgeable salesman I have ever encountered. His understanding of the Maserati culture, the experience of driving, and the craftsmanship of these cars is unparalleled. He truly knew the "in and outs" of the cars, as well as relevant driving characteristics that fully informed my test drive. IT was a pleasure working with him, and he is a credit to the DePaula team.
"Markos is great, he went above and beyond."
Im a PIA customer. I obsess over little details and need answers to make big purchases.
These guys went out of their way to satisfy my questions and concerns about my purchase. Would highly recommend these guys to anyone looking for a new or used car.
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