Parts Department | Page 10

The best car buying experience ever I would give more stars if I could Amazing service ad personal care. I came in after my old Subaru survived and accident well. They were understand I would give more stars if I could Amazing service ad personal care. I came in after my old Subaru survived and accident well. They were understanding, managed a great trade in. I will only go here again in the future Great parts department too! Thank you Mark Minter, Nando DiPasquale and Ken Chancey and all of your guys More

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Great dealership! Kind, caring people. Great cars! This dealership went above and beyond for my business. The buying process was smooth and easy. After a day of car shopping and dealing with sleazy car This dealership went above and beyond for my business. The buying process was smooth and easy. After a day of car shopping and dealing with sleazy car salesman, I could tell the difference at this place immediately. The salesman, Sabino, was helpful and answered any question I had. I had a trailer hitch put on my new outback. The service department was very efficient and gave me a nice clean loaner car. The hitch looks great. The finance department had me in and out of the office very quickly. I haven't had any problems with my banks finance department. It was completely hassle free. Overall, this is a great dealership. My parents will be coming here to buy there next car! More

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Great buying experience!! Have purchased 3 Subaru’s from this dealership. Juan Hernandez is my go to guy on all my purchases. He is extremely accommodating and knowledgeable. S Have purchased 3 Subaru’s from this dealership. Juan Hernandez is my go to guy on all my purchases. He is extremely accommodating and knowledgeable. Service is also top rate! You can’t go wrong at Subaru of Jacksonville!!!! More

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Wonderful car buying experience I walked onto the lot wanting to test drive a Subaru Forester. I test drove a Subaru Forester Limited and fell in love instantly. I loved the color a I walked onto the lot wanting to test drive a Subaru Forester. I test drove a Subaru Forester Limited and fell in love instantly. I loved the color and interior of the one I drove and was ready to buy it, but my husband was not sold on the interior color. We walked inside to discuss options when we saw the show room car that was black with a black interior. Sean was a fantastic salesman and he did his best to get me the best price for the vehicle. I was extremely satisfied with my experience and financed through them as they were able to beat the preapproval offer from my credit union. Anita in financing was wonderful and she made me feel extremely comfortable! Everyone should have this type of experience when buying a new car More

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low key and helpful I was impressed with the appearance of the dealership, the attitude of the salesman, and the availability of cars. Instead of the usual pressure tacti I was impressed with the appearance of the dealership, the attitude of the salesman, and the availability of cars. Instead of the usual pressure tactics Frank Woods appeared to actually care about meeting my needs. Both he and the dealership did and I drove off in a car after what was the most pleasant car buying experience i've ever had. More

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Replacement floor mat After taking my Subaru to the car wash, I discovered that one to the rear floor mats was missing, I went to the parts department to purchase a repla After taking my Subaru to the car wash, I discovered that one to the rear floor mats was missing, I went to the parts department to purchase a replacement mat. The parts department manager, Shawn stated that he might have a mat on hand. After checking, he found a mat for my car. I greatly appreciate Shawn efforts. More

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Great Car Buying experience Polite, courteous and knowledgeable are the words I would use to describe this dealership. A colleague of mine recommended them and I got the same ste Polite, courteous and knowledgeable are the words I would use to describe this dealership. A colleague of mine recommended them and I got the same stellar treatment they gave him. I think they have a great product and you can tell they believe in it. More

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THE BEST! Very good customer service at SOJAX. I bought 2 STI's and Juan Hernandez is very patient with what I wanted and needed, he would always keep in touch Very good customer service at SOJAX. I bought 2 STI's and Juan Hernandez is very patient with what I wanted and needed, he would always keep in touch to make sure and update me with the STI that I was interested and finally bought one. Then also bought a hyper blue one of the new color that Subaru came out with! Again SOJAX is to great to be true but they are very amazing I would recommend them to everyone! More

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good buying experience as usual :) Hello, my name is Manny and i just want to share with other customers that this is a great dealer to buy a car. Besides the known facts that give Sub Hello, my name is Manny and i just want to share with other customers that this is a great dealer to buy a car. Besides the known facts that give Subaru cars their great reputation, you will also have a great buying experience. You will not fill any kind of pressure or discomfort in the process, they are very friendly and "patient" with you :), and even if you come all surrounded with an armor ready for a buying battle after a few minutes into it you will realize you don't need it, and that you can relax. I am not going to write too much cause you probably will check more reviews from other customers and come with your own opinion, i will just say that you won't be disappointing when you leave the dealer and most likely be happy with your purchase. I have done my research before and after and I know I got a pretty good deal. PS: They also have a great service department, very polite and knowledgeable, that will keep your car in good shape for as long as you have it (I know people that have been going there for many years and their cars have more than 300 K miles and still run great). More

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Excellent dealership with great customer service! We purchased our first Subaru (2014 Forester XT) last year from Subaru of Jacksonville. Kimberly and Anita were great to work with and we have been v We purchased our first Subaru (2014 Forester XT) last year from Subaru of Jacksonville. Kimberly and Anita were great to work with and we have been very happy with our purchase. When it was time to replace another vehicle we didn't hesitate to go back to Subaru of Jacksonville. We worked with Kimberly and Anita again and they were able to locate exactly the vehicle we wanted (2015 WRX Limited CVT). Our dealings with everyone at the dealership from sales, financing, parts and service have been positive and we recommend them to our friends and family. More

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