Patricia Doelle
Patricia Doelle at Mercedes-Benz of Owings Mills

Patricia Doelle | Page 2

Service Advisor

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

4.9
45 Reviews
4.9

45 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

45 Reviews of Patricia Doelle

April 30, 2024

Dealership Rating
Employee Rating

Mercedes Benz of Owings Mill and my maintenance manager Patricia are the best in the world. Patricia customer service skills are beyond reproach she’s very well organized and her knowledge of her job is ve More

by Happycustomer1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 30, 2024

Dealership Rating
Employee Rating

Patricia Doelle has taken care of me for a number of years and she has always been friendly, courteous, knowledgeable, efficient, and professional. Always a pleasure! More

by Tootall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Owings Mills! Our team is available should you require any extra help.

March 02, 2024

Dealership Rating
Employee Rating

Horrible experience my car was brought in for a warranty repair on the headlight, and when I got home I discovered there was a panel damaged because it was visibly hanging down.when I took the car back not More

by Jason Williams
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Mar 18, 2024

Mercedes-Benz of Owings Mills responded

Mr. Williams, Thank you for taking the time to provide us with feedback. We take your concerns very seriously and appreciate you taking the time to speak with our Service and Parts Director, Tim Sauter. We are glad to hear that Tim was able to resolve your concerns and we apologize for any inconvenience. We also appreciate you giving us the opportunity to earn your business again in the future. Should you need to contact Tim, he can be reached at 410-363-7793 or by email at tsauter@mileone.com.

November 03, 2023

Dealership Rating
Employee Rating

Patricia is wonderful and an outstanding employee with your company!! Keep up the wonderful work!! More

by Pl_garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2023

Mercedes-Benz of Owings Mills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Owings Mills. We hope to be of service to you again! Take care!

June 10, 2023

Dealership Rating
Employee Rating

Patricia Doelle is an exceptional service adviser who always takes her time to help with any issues your car may have. More

by Fojeabulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 11, 2023

Dealership Rating
Employee Rating

Owings Mills Mercedes Benz dealership is a very professional establishment. Everyone pitches in to help customers whatever needs they have at the dealership. Fran took very kind professional care More

by kdmtenis@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Weiman , Fran M King

Jun 02, 2023

Mercedes-Benz of Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

Dealership Rating
Employee Rating

Lovely professional woman who exudes integrity. She is thorough, explaining details well. Follows through with her customers at MB Owings Mills. We feel Patricia goes the extra mile! Jim / Leno More

by Eleanora
Recommend Dealer
Yes
Jun 24, 2022

Mercedes-Benz of Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 06, 2022

Dealership Rating
Employee Rating

Fantastic service and associates. Dylan is fantastic. I bought 4 cars from this dealership. I have referred several people to them. I bought my first car in 1986. When I feel ready I More

by mocha268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Jones, Tim Sauter , Stephen McGrath

Mar 08, 2022

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

Mar 08, 2022

mocha268 responded

You’re more than welcome. Your dealership is magnificent.

November 27, 2021

Dealership Rating
Employee Rating

They did an excellent job and got me everything I wanted and need in this new car. More

by Asephia24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Mercedes-Benz of Owings Mills responded

Hello, congratulations on your new vehicle! Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Have a great day!

October 13, 2021

Dealership Rating
Employee Rating

Murphy and Patricia were excellent! Made me feel at ease all throughout the whole process from start to finish. More

by dmj958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Murphy Tederick , Brooke Richardson

Oct 18, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!

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