Patricia Sommerville | Page 13

Seamless Collision Repairs Jay and his team were friendly, professional and communicative and made the whole process very easy and stress free. Car looked perfect when I picked Jay and his team were friendly, professional and communicative and made the whole process very easy and stress free. Car looked perfect when I picked it up. More

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Excellent Service Dept The Service Manager, Jay, is a hands-on Manager. He interacts with customers, has always greeted me kindly and with concern for why I was in his shop. The Service Manager, Jay, is a hands-on Manager. He interacts with customers, has always greeted me kindly and with concern for why I was in his shop. Patricia and Bob, Service advisors, explain everything to me, set me up with loaners when appropriate, and never let me leave until I’m satisfied. Andy has taken a personal interest in keeping my aging car in top shape. Coming in for an oil change, regular service, or diagnostic (like my last visit), I always feel satisfied when I leave. More

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Service Excellence Jay Rosen and his team in East Hanover have been servicing my family's XC90's for the past 13 years. Patricia, Bob and Deena (along with the support s Jay Rosen and his team in East Hanover have been servicing my family's XC90's for the past 13 years. Patricia, Bob and Deena (along with the support staff and technician's that customer's rarely see) are always professional, while making everyone feel comfortable and relaxed. I recently had an expensive item completely fail at less than 2 months out of warranty, which requires subjective decision making. Jay presented a solution that was fair and minimized the out of pocket on both sides. I send new customers here every chance I get, because the purchasing of a vehicle is infrequent, but the service becomes the testament of why you should carefully choose a dealer. More

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Service was excellent The service I received here was unmatched. The parts department had the part I needed and my service advisor was extremely kind and warm hearted. Smil The service I received here was unmatched. The parts department had the part I needed and my service advisor was extremely kind and warm hearted. Smiles are contagious here at prestige Volvo. When its time to get rid of my current Volvo i will definitely be back! More

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Great New Car Buying Experience I recently purchased my second new Volvo from Tina. What a pleasure! Tina was so easy to work with and very knowledgeable about the vehicle. We fo I recently purchased my second new Volvo from Tina. What a pleasure! Tina was so easy to work with and very knowledgeable about the vehicle. We found the vehicle that I wanted and it was ready for delivery in no time! I highly recommend Tina and Prestige Volvo! My service experience at Prestige has also been outstanding. I always feel welcome, especially by Patricia and the work is always done on time and as promised. More

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Ron Lanstrom- Quality Salesman My husband and I stumbled into Prestige Volvo by accident. From the beginning to the end we quickly realized this was actually no accident. Ron Lands My husband and I stumbled into Prestige Volvo by accident. From the beginning to the end we quickly realized this was actually no accident. Ron Landstrom is a godsend. He is the probably the last honest sales man in America!!!!!! No pressure no hassles only facts about the vehicle. He took his time to make sure our process was smooth and stress-free. God bless you Ron and your family.. folks if you're in the market for a Volvo this is the place to go and the man to see. More

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Helpful Service I was very pleased with the quality of the body and the under-the-hood work. Jay and his team were easy to work with, friendly and readily shared the I was very pleased with the quality of the body and the under-the-hood work. Jay and his team were easy to work with, friendly and readily shared their knowledge and expertise about the situation with my car. More

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Amazing Staff!!!! Prestige Volvo Service Department is absolutely fantastic! I have never felt so welcomed in a dealership like I do when I walk into Prestige. I was gr Prestige Volvo Service Department is absolutely fantastic! I have never felt so welcomed in a dealership like I do when I walk into Prestige. I was greeted by a young lady Michelle who had a beautiful smile and was simply welcoming. I had the pleasure of working with Deena who was fantastic as well, she called me with updates on my vehicle and had my car ready by the time I requested it to be ready. I also have had the pleasure working with Patricia who also makes me feel at home Everytime I walk threw the doors between these three ladies. Deena was not at her desk when I came to pick up my vehicle and instead of making me wait, Michelle got me my paperwork and pulled my car right to the door for me. I will continue to come to Prestige for all of my services. I also got a follow up phone call the next day from Michelle which I appreciate, other dealerships I have been to never did follow up phone calls. That is definitely great costumer service in my eyes. I recommend if any one needs service done to there vehicle Prestige Volvo is the place to go. You definitely will not be disappointed. Deena, Patricia and Michelle keep up the amazing job and your beautiful smile! More

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Amazing Dealership!!! I took my car in for servicing this past weekend and was blown away by the service at Prestige Volvo. The service department is amazing, from answeri I took my car in for servicing this past weekend and was blown away by the service at Prestige Volvo. The service department is amazing, from answering any and all questions to making sure that my wait was as comfortable as possible. Additionally, while I was waiting for my car to be ready I noticed how the sales team, receptionist and members of the finance team interacted with the customers. I cannot recall the last time when I saw every single person at a car dealership smiling and going out of their way to create the most comfortable experience for their customers. Prestige Volvo creates an experience that is second to none! More

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Friendly professional service Ronnie and his team at prestige Volvo made us "an offer we could not refuse". I stopped everything and drove up from my office to acquire my new V Ronnie and his team at prestige Volvo made us "an offer we could not refuse". I stopped everything and drove up from my office to acquire my new Volvo. I was amazed at some of the new features in the same model two years later! They just keep making this car better… The friendliness and enthusiasm where the icing on the cake! More

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