Patricia Sommerville | Page 12

Amazing dealership My wife and I have been driving volvo’s for the past 20 years and we get all our cars for Prestige Volvo. The sales team is so easy to work with. The My wife and I have been driving volvo’s for the past 20 years and we get all our cars for Prestige Volvo. The sales team is so easy to work with. They explain everything on new car when you pick it up. The service department is friendly and helpful, always going the extra for the customer. I have recommended many friends to Prestige Volvo and all have been happy and still driving volvo’s. Thank you Prestige Volvo. More

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Excellent service! This is a wonderful, accommodating and polite service team that fit my car in the same day when the heating blower suddenly stopped working just when This is a wonderful, accommodating and polite service team that fit my car in the same day when the heating blower suddenly stopped working just when the temperatures plummeted into single digits. They even made sure they had a loaner for me so I could get my kids to their activities. More

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My New C30 This is my second C30. The first one I bought was from a different dealership and I received an awful deal and it turns out the car had 3 accidents on This is my second C30. The first one I bought was from a different dealership and I received an awful deal and it turns out the car had 3 accidents on it. I just purchased a 2011 c30 Polestar from prestige tonight and I can honestly say I got a good deal and met some of the most professional salesmen to work with. If you want a car go to prestige and ask for Ron! And if you want service Patricia Somerville is always extremely helpful! More

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excellent service department I always bring my cars for service to Prestige Volvo, dependable service and Jay Rosen the Service Director is 1st rate! I had a 7:30am appointment a I always bring my cars for service to Prestige Volvo, dependable service and Jay Rosen the Service Director is 1st rate! I had a 7:30am appointment and arrived early at 7am prior to the service area being open. Jay introduced himself asked what work was being done and took care of my car himself without needing a loaner and I was on the road still prior to opening at 7:30!!! Now that's service. More

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Best Service Experience of My Life From the thoughtful, professional follow-up and consideration shown by Jay Rosen (Service Manager) to the pro-active, attentive and reassuring service From the thoughtful, professional follow-up and consideration shown by Jay Rosen (Service Manager) to the pro-active, attentive and reassuring service of Deena Simmons (Advisor) to the selflessness of Walter (Technician) foregoing his lunch hour to get my car serviced quickly this was the single most impressive, well-managed, and satisfying experience that I have ever had... Everyone that I encountered in the Service Department was exemplary. The owners of Prestige Volvo of Hanover should waste no time in rewarding these true professionals. Congratulations to Jay Rosen and to great team! More

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2 hours for an oil change I brought my S60 on for an oil change and tire rotation, had an appointment, and they took almost 2 hours. I will never return. I brought my S60 on for an oil change and tire rotation, had an appointment, and they took almost 2 hours. I will never return. More

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Outstanding service! As usual, friendly and professional service from true helpful personnel, very good advices cost conscious and very responsible. Always on time and co As usual, friendly and professional service from true helpful personnel, very good advices cost conscious and very responsible. Always on time and corteous as expected More

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Perfect from Beginning to End Six years ago I bought my first car at Prestige Volvo. From that time the service department has made me feel like family. When it was time to buy my Six years ago I bought my first car at Prestige Volvo. From that time the service department has made me feel like family. When it was time to buy my second car there was only one place I was going to go. From the moment I called to verify the availability of the car I wanted to helping me carry my stuff to my new car every member of this family made me feel a part of something bigger than just buying a car. Ron felt more like a consultant and friend helping me by a car then someone trying to make a sale. Even though Ron was my direct rep, Tina, Lindsay, Libby and Ariel were there to do the little things to make this process as easy as possible. The final pieces of paperwork with Pat were very easy and very quick. And while I was there Bob, Shannon, and Patricia in service helped me schedule my tuneup for my now 10-year-old XC 90 and gave me a place to hang out while my new car was getting its finishing touches. Buying a car is a very stressful process, but when you’re doing it with people who feel like family it makes it all worth it. More

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Excellent, friendly, and efficient I was very pleased with the treatment I received at Prestige Volvo. I have been their customer for over thirty years. Even though I am probably an ea I was very pleased with the treatment I received at Prestige Volvo. I have been their customer for over thirty years. Even though I am probably an easy sale, they seem to give me the best deal possible, offering me incentives that I didn't even request. They go out of their way to make me feel that I am in good hands. More

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First time getting help with our Volvo We had an excellent experience here today! Patricia Somerville greeted us and quickly directed us to getting help setting up our new Volvo. Ron Landst We had an excellent experience here today! Patricia Somerville greeted us and quickly directed us to getting help setting up our new Volvo. Ron Landström helped us to get our Volvo on Call up and running in no time and patiently showed me how to use its features. We also purchased some accessories and every item was in stock. Thank you for all the help today! More

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