Patricia Sommerville | Page 3
Service Advisor
Prestige Volvo
285 State Route 10
East Hanover, NJ 07936
225 Reviews
Write a Review225 Reviews of Patricia Sommerville
April 18, 2021
Super friendly, fast and efficient. No wasted time. This location is always like that. I’ve been taking my cars for service there for at least 6 years. location is always like that. I’ve been taking my cars for service there for at least 6 years. More
Other Employees Tagged: Andy Mucci
April 17, 2021
I have been taking my XC60 here for service for 4 years. I highly recommend Prestige Volvo for all your auto needs. Very helpful, knowledgeable and professional Team in the Service Dept. Jason Reed assisted I highly recommend Prestige Volvo for all your auto needs. Very helpful, knowledgeable and professional Team in the Service Dept. Jason Reed assisted me this time in checking in my vehicle for service yesterday. He was very professional, all went smoothly and the vehicle was ready as promised for pick up. Thank you, Jason. More
Other Employees Tagged: Bob Knott, Ana Paula Lavoura , Jason Reed - 5-STARS!
March 17, 2021
The Service Dept. at Prestige Volvo is consistently efficient, friendly and helpful. I feel very fortunate to work with them. I know my car is in good hands. efficient, friendly and helpful. I feel very fortunate to work with them. I know my car is in good hands. More
Other Employees Tagged: Bob Knott
January 22, 2021
Very attentive and great staff . This is our third vehicle with prestige Volvo . We only service our vehicles with their amazing service department . Best Volvo dealer in the state vehicle with prestige Volvo . We only service our vehicles with their amazing service department . Best Volvo dealer in the state More
Other Employees Tagged: Pat Masone, Jay Rosen, Lindsey Mastroianni, Andy Mucci, Vincent D'Accardi , PJ Lee
November 25, 2020
Long time Prestige client over ten + years (that says something). Great vehicle (XC-90) but the service is terrific. Prompt service, on time, always able to diagnose issues if there are anything. Most im something). Great vehicle (XC-90) but the service is terrific. Prompt service, on time, always able to diagnose issues if there are anything. Most important: Bob Knott and his service team always have a smile and thank us for being a customer. Bob's team understands the concept of customer service. Also, a shout out for Lindsay in sales: customer service oriented, says thanks and means it, and understands the product. More
Other Employees Tagged: Lindsey Mastroianni, Bob Knott, Andy Mucci, Ana Paula Lavoura
September 21, 2020
Jay Rosen and his service team are the best! Jay and his staff are always professional and courteous. I have gotten 6 cars from Prestige Volvo and the outstanding Service Department is one of the reasons wh staff are always professional and courteous. I have gotten 6 cars from Prestige Volvo and the outstanding Service Department is one of the reasons why. More
Other Employees Tagged: Jay Rosen, Bob Knott, Ana Paula Lavoura
June 26, 2020
Prestige Volvo's Jay Rosen I have been driving Volvos for more years than I am willing to admit--solely due to the number of birthdays I have enjoyed. I learned how to drive in I have been driving Volvos for more years than I am willing to admit--solely due to the number of birthdays I have enjoyed. I learned how to drive in an old Volvo sedan. We owned two Volvos when we moved to NW New Jersey in 2002. I was lucky enough to discover Prestige Volvo, and more importantly service Manager Jay Rosen. There are not ample words to express just how expertly he runs the service department, and how exceptionally knowledgable he is. Because of Jay, we ended up purchasing two newer models from Prestige. And because of Jay they were always in tip top form. We moved from New Jersey several years ago. When I encountered a problem recently, it was Jay I contacted, not the local folks. I knew he would know just how to handle the issue, which of course he did. Local dealership service folks simply cannot measure up to the exceptional level of Prestige Volvo's Jay Rosen. And when we need a replacement car? Yep, you guessed it. More
Other Employees Tagged: Jay Rosen
April 21, 2020
This our 4th car purchased from Prestige. We keep returning due to the sales and service department’s extremely professional and courteous staff. A special shout out to Tina Bilokin for outstanding returning due to the sales and service department’s extremely professional and courteous staff. A special shout out to Tina Bilokin for outstanding salesmanship. More
Other Employees Tagged: Matthew Haiken, Jay Rosen, Lindsey Mastroianni, Bob Knott, Tina Bilokin, Jake Hughes, Patrick Beauford , Deena Simmons
April 06, 2020
Prestige Volvo is the best! My husband and I have had great experiences at this facility, many times. Every person that works there is an exceptional person and they always go above and beyond. Lindsey a great experiences at this facility, many times. Every person that works there is an exceptional person and they always go above and beyond. Lindsey and Matt are amazing and a pleasure to deal with. More
Other Employees Tagged: Matthew Haiken, Lindsey Mastroianni
March 09, 2020
Patricia at the service department is the best! Great help and the best service experience. Really treats you like family! I recommend this place for anything Volvo related. help and the best service experience. Really treats you like family! I recommend this place for anything Volvo related. More

