Patrick Hayes
Patrick Hayes at Archer Volkswagen

Patrick Hayes

Sales Manager

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

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4.0
24 Reviews

Phone : 713-272-1700

4.0

24 Reviews

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24 Reviews of Patrick Hayes

March 23, 2026

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Employee Rating

Great dealership , good groups of people. I take my care here because this place is friendly , it’s like a mom and pop shop with experienced workers. More

by peteryem
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Archer Volkswagen responded

Thank you for sharing your kind words about our Volkswagen service. It’s wonderful to know our friendly team and experienced technicians provided that hometown shop feel. We look forward to caring for your ID.4 again soon.

March 22, 2026

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Everyone is so nice. Very customer friendly and attentive. Worked with Rico again, he is great! More

by julie.a.oleary
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Buchanan

Mar 22, 2026

Archer Volkswagen responded

Thank you for highlighting how attentive and friendly our team was. It was a pleasure working with Ricardo again for your purchase. Enjoy your new Volkswagen.

December 19, 2025

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no pressure from sales staff. negotiated in a very friendly and cordial manner. i am very satisfied with whole process. More

by mychaudhry
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Recommend Dealer
Yes
Dec 19, 2025

Archer Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 24, 2025

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I walked into Archer Volkswagen with an open mind and a clear mission: to find a safe, comfortable, spacious, and reliable vehicle. The Archer family business truly understands family, safety, and honesty. More

by Briana Garcia
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Trade-in Experience
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Recommend Dealer
Yes
Nov 25, 2025

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2025

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I’m truly satisfied with the service and help provided by the staff at Archer Volkswagen. So much that this is my 3rd VW purchase. After riding with me and driving my VW for 5years my wife decided to take th More

by BEENIEB
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 23, 2025

Archer Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Archer Volkswagen!

November 21, 2025

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After my experience at Momentum VW. I came here & the staff here was WAY MORE professional than what I had previously experienced. The salesman Jamaal was absolutely AMAZING! He was a More

by destinyscott2002
Sales Price Transparency
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Recommend Dealer
Yes
Nov 21, 2025

Archer Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2025

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very good. got car fixed, kept me informed. good service. will come back again. thanks . More

by GERALDMACHA
Service Price Transparency
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Recommend Dealer
No
Nov 19, 2025

Archer Volkswagen responded

Gerald, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Nov 19, 2025

Archer Volkswagen responded

Gerald, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 27, 2025

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Employee Rating

I have replied to at least 3 reviews and still haven’t heard from anyone! More

by ldsamp
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2025

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Nov 01, 2025

Archer Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 13, 2025

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Employee Rating

very good and professional . Jin was the best he cares about the customer and the vehicle always .Highly recommend this place More

by HB9641
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Archer , Dick Crenshaw

Sep 13, 2025

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

September 04, 2025

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Employee Rating

This is my second new car purchase at Archer VW (the first back in 2013) Both times, I was treated with courtesy and promptness. Good communication. Everyone is really friendly. And I enjoyed the more p More

by AngH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Archer , Lee Rathburn(Sales, 5 stars);

Sep 05, 2025

Archer Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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