Patti Kupfer
Patti Kupfer at Autohaus BMW

Patti Kupfer

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
493 Reviews
4.8

493 Reviews

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493 Reviews of Patti Kupfer

May 20, 2025

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I always like how professional, polite and helpful they are. This time my service was also very quick, which when you’re waiting is very nice. More

by nlmidd
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Recommend Dealer
Yes
May 20, 2025

Autohaus BMW responded

Thank you for the fantastic review! We loved being of service to you and hope we can assist you again in the future.

May 20, 2025

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The most honest, accommodating and efficient dealership I’ve dealt with. Very thankful for how they run the company. More

by sainy.adel
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Autohaus! We appreciate the great review and look forward to working with you again.

May 16, 2025

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Very friendly and great service. Stayed in contact and kept me informed every step of vehicle work More

by schultz5034
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Recommend Dealer
Yes
May 19, 2025

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

May 14, 2025

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I ran over some white road paint with my black X2. I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even unde More

by jmloskill
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes , Robert ??? with Detailing. He was very friendly and helpful.

May 14, 2025

Autohaus BMW responded

Thanks for the 5 - star review! Our goal is 100% customer satisfaction, and it like we achieved that goal with you. We want your experience to be "FIVE STARS"! The team will be thrilled to read your feedback. We look forward to working with you in the future.

May 13, 2025

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Efficient. Friendly. Everything done on time. No hard sell. Dealer is close to our house. More

by lasaro7
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Recommend Dealer
Yes
May 13, 2025

Autohaus BMW responded

Thank you for your review! We appreciate any feedback you have for us. We strive to improve in service to give our customers the best experience. Thank you for choosing Autohaus BMW!

May 07, 2025

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Friendly staff and wonderful customer service. This will be my new go to whenever I need service More

by Teend_5
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Recommend Dealer
Yes
May 07, 2025

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

May 06, 2025

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Friendly staff, good rates compared to other dealerships. Simple drop off and pickup with loaner car! More

by Todd
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Recommend Dealer
Yes
May 07, 2025

Autohaus BMW responded

Todd, thanks for the review! Our team of professionals is dedicated to providing our customers only the best there is to offer. I'm glad we helped to make your experience such a positive one.

April 28, 2025

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Service department took excellent care of me. Car was fixed and other issues were also addressed at time of service More

by jeffpadousis
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Recommend Dealer
Yes
Apr 28, 2025

Autohaus BMW responded

Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.

April 26, 2025

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Staff is always very kind and friendly. The facility is clean and very welcoming. Appreciate the coffee and snacks. More

by brenda.skosky
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Recommend Dealer
Yes
Apr 26, 2025

Autohaus BMW responded

Thanks for the review! We appreciate your kind words and we're glad you're happy with our snacks/coffee/service. We're here for you anytime.

April 25, 2025

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Employee Rating

Autohaus BMW is superb in every regard. My wife and I are loyal customers, and we couldn't recommend them more highly. More

by Fred
Recommend Dealer
Yes
Apr 25, 2025

Autohaus BMW responded

Thanks for the 5 - star! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Thank you for choosing Autohaus!

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