Patti Kupfer

I always enjoy coming to have my vehicle serviced here. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. I would recommend them to anyone who is in the market for a New or Preowned BMW in the area. I will be back. More

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Our service advisor Patti was great. She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also perfo She called me the very next morning after we dropped our vehicle in the after hours service area. They diagnosed and fixed our vehicle and also performed warranty recall repairs at the same time. More

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This is the best dealership that I've came across in St. Louis. I wouldn't change it for nothing in the world. They're really like family too me ! Louis. I wouldn't change it for nothing in the world. They're really like family too me ! More

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I was very dissatisfied with the service I received at other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back other dealerships. I was considering selling my car on ebay and switching back KIA. Patti Kupfer was great, the service was great, and I will be back. I will never go back to Plaza More

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Patti Kupfer was extremely helpful. She scheduled my repair immediately. The video from the technician was informing and helpful in deciding what needed to be done. She scheduled my repair immediately. The video from the technician was informing and helpful in deciding what needed to be done. More

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Great service, honest assessment and repair costs. Very satisfied. Customer. I will continue using this dealership and am planning to purchase my next vehicle here. Very satisfied. Customer. I will continue using this dealership and am planning to purchase my next vehicle here. More

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The most honest, accommodating and efficient dealership I’ve dealt with. Very thankful for how they run the company. I’ve dealt with. Very thankful for how they run the company. More

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I always like how professional, polite and helpful they are. This time my service was also very quick, which when you’re waiting is very nice. are. This time my service was also very quick, which when you’re waiting is very nice. More

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Very friendly and great service. Stayed in contact and kept me informed every step of vehicle work Stayed in contact and kept me informed every step of vehicle work More

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I ran over some white road paint with my black X2. I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even unde I was devastated, not knowing how it it could be cleaned. But the detail shop was awesome. All the white paint was cleaned off of the car, even under the fender walls. Totally impressed. While my car was with them, the service department called and told me my car needed an oil change. This is my first BMW, and so far it's been awesome !! Side Note. Also love the video that the service rep texted to me about my car. More

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