Patti Kupfer
Patti Kupfer at Autohaus BMW
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Patti Kupfer | Page 2

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
406 Reviews
4.9

406 Reviews

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406 Reviews of Patti Kupfer

January 26, 2024

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Employee Rating

I’ve had a very good experience working with Autohaus BMW. They take good care of their customers. More

by sapittillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2024

Autohaus BMW responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

January 23, 2024

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Employee Rating

I’ve had good experiences with both the sales and service departments. On the occasion something was wrong they quickly worked to fix it. More

by Patrick
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Feuerhaken

Jan 23, 2024

Autohaus BMW responded

Dear Patrick, thank you for your gracious words! We're delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority.

January 21, 2024

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Employee Rating

Nice clean facility. Have done business and purchased many BMW’s from Autohaus. Services are getting pricey like everything else. Brake fluid and oil change ran over $500 More

by Jengrossman1
Service Price Transparency
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Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thanks for the review! Thank you for taking the time to share your experience.

January 19, 2024

Dealership Rating
Employee Rating

Patti Kupfer is wonderful and very knowledgeable about the service needs of my vehicle. She proactively communicates while the car is in for service but also makes it easy to schedule appointments. Patt More

by Esidave777
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 19, 2024

Autohaus BMW responded

Thanks for the 5 - star review! On behalf of Autohaus BMW I would like to thank you for using us for service, and your feedback is appreciated. Please come and visit us again!

January 19, 2024

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Employee Rating

Professional. Easy to work with. But want viewer to know the first 3 years maintenance were inclusive of the purchase price. More

by lay3r3
Recommend Dealer
Yes
Jan 19, 2024

Autohaus BMW responded

Thank you so much for the review! We are happy to be of service and look forward to the next time.

January 18, 2024

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Employee Rating

Everything about my experience at Autohaus was flawless! !! I highly recommend them over any other dealer. Thank you! More

by Carrie Hackett Woolsey
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Zinaida Bajramovic

Jan 19, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are thrilled to hear about this experience, and thank you for the future referrals!

January 11, 2024

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Great efficient service as always. Very informative as well. Furthermore, I enjoyed the free coffee and snacks. More

by LadyTina
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Recommend Dealer
Yes
Jan 12, 2024

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

January 09, 2024

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Employee Rating

Friendly staff, quick service, detailed reporting with video, well equipped service area for waiting. Absolutely recommended! More

by Ramitl
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Recommend Dealer
Yes
Jan 09, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us. We appreciate the great review and look forward to working with you again.

January 05, 2024

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Employee Rating

I recently had a tire emergency, and Patti came through for me yet again! It's because of people like her that Autohaus is my dealership of choice. Her knowledge and customer service is outstanding, and More

by LF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We appreciate you and your kind words. We are happy to be of service and look forward to the next time, take care!

December 24, 2023

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Employee Rating

This is our second buying experience with Brad, and he gets the job done! We come with specific requirements, and he doesn’t try to get more out of you or take advantage in any way. More

by briannafrigerio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 28, 2023

Autohaus BMW responded

Thank you for the 5-star review! We are happy that Brad impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

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