Paul Biermann | Page 23

I was on my way to buy a Kia Soul but turned into Dean Team on impulse. Less than a minute into my test drive I was hooked. Paul's friendliness and low-pressure style were great! He knew he had a great pr Team on impulse. Less than a minute into my test drive I was hooked. Paul's friendliness and low-pressure style were great! He knew he had a great product and his pride in Volkswagon was evident. I would recommend the salesman, the service department and the car very highly. :) More

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Paul Bierman was friendly and attentive without pressuring us to buy a vehicle. He answered all questions and made the purchasing experience very pleasurable. We will recommend Paul and the Dean pressuring us to buy a vehicle. He answered all questions and made the purchasing experience very pleasurable. We will recommend Paul and the Dean Team to anyone interested in purchasing a vehicle. Rick Richard was friendly and effective in arranging the financing. We were pleased with our total experience with the Dean Team. More

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Paul Biermann was an absolute 10/10, as well as Rick Richard who helped us set up the loan. I have been to many dealerships the past few months trying to decide what vehicle to purchase, and none were a Richard who helped us set up the loan. I have been to many dealerships the past few months trying to decide what vehicle to purchase, and none were as helpful, professional, non-pressure, and kind as I experienced at your dealership. I feel that I was treated very fairly and I will be recommending your dealership to everyone I know. I find it very rare that I have this good of an experience when purchasing anything. I am a field service technician for a small company in Dupo, IL and work closely with customer service and sales people on a daily basis, which is why I rate my experience with Dean Team so highly. I think even my own company could learn a thing or two from Dean Team employees. Perhaps when the loan on my Mazda is paid I will be back to look at a GTI or a WRX. More

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It's intimidating to buy a car as a single woman. Dean team made it so easy and hassle free. I did not feel the usual pressure you feel when car shopping. team made it so easy and hassle free. I did not feel the usual pressure you feel when car shopping. More

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Paul and Rick were great, Paul helped me from the get-go with our Ford flex purchase. He gave me nothing but awesome customer service, he was very personable and easy to talk to. With our credit not real with our Ford flex purchase. He gave me nothing but awesome customer service, he was very personable and easy to talk to. With our credit not real strong Rick came thru with financing that made our dream within reach. Everyone at Dean Team was great! More

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Paul Biermann was the sixth sales person in the St. Louis area that we dealt with in a well considered search for a new Subaru. Not only did he respond to our e-mail on a Saturday EVENING but, he stayed with area that we dealt with in a well considered search for a new Subaru. Not only did he respond to our e-mail on a Saturday EVENING but, he stayed with us until we got the best deal in town. He seemed to have plenty of time for us and was not put off by our thorough investigation. His attitude was friendly, honest and pro-active. Rick Richard was helpful and honest and proactive in providing information about an extended warranty program that works for us. We definitely will recommend the dealership, not only to our friends and family, but on our popular website. More

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I took my soon to be college graduate daughter out for a first look at cars, with the plan just to get ideas. We pulled into the Dean Team Subaru and Paul greeted us. We explained we were just getting star first look at cars, with the plan just to get ideas. We pulled into the Dean Team Subaru and Paul greeted us. We explained we were just getting started on the process, and had only a vague idea of what we (specifically my daughter) were looking for. To make a long story short, Paul very patiently drew my daughter out on what would suit her in a car (her first buying experience). No pressure, just looking for what fit. We ended up zeroing in on a 3 year old Mazda that was on the lot and took it for a spin. Again, no pressure, just a conversation on whether it was a good fit for her needs. She decided that it was. The price was very fair, and Paul was then patient and responsive to me as I worked with him to close the deal. A very good experience, including his responsiveness a week later to help me with registration back in our home state. More

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Paul Bierman was the sales representative who helped me purchase a pre-owned car during the second week of January, 2012. Paul was very responsive and courteous during our transactions. He was very coope purchase a pre-owned car during the second week of January, 2012. Paul was very responsive and courteous during our transactions. He was very cooperative and allowed me ample time to completely evaluate the car. He was very knowledgeable and a pleasure to deal with. At no time did he pressure me into the sale. I would highly recommend Paul to anyone interested in purchasing a new or pre-owned car from Dean Team, Ballwin. More

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No pressure, treated like a regular guy. The best car buying experience I've ever had, and being over 50, I've had a lot of them! I bought a Subaru on a very cold, windy and snowy day. He had no proble buying experience I've ever had, and being over 50, I've had a lot of them! I bought a Subaru on a very cold, windy and snowy day. He had no problem letting me take it out on my own for the test drive. I had it about a half hour. Was nice to not have a pushy salesman sitting next to me forcing small talk. One problem I had was that the car wasn't as clean on the inside as I thought it should be. I couldn't stay longer to have it done because I had to get to a meeting. Paul insisted I bring it by at my convenience for a free full detailing and a free tank of gas. He said "I don't like seeing a car leaving my lot like this." I was impressed by his demeanor, how easy he was to deal with and how genuinely decent he seemed to be. I highly recommend Paul at The Dean Team. More

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It was a plasure to meet and interact with the sales associate, Mr. Paul Bierman. We found him courteous, friendly, very professional, and reasonably knowlegable (considering that the vehicle purcahsed associate, Mr. Paul Bierman. We found him courteous, friendly, very professional, and reasonably knowlegable (considering that the vehicle purcahsed was neither Volkswagon nor Subaru), who provided us with very helpful advice. I was impressed mostly with his interity and truthfulness. I would recommend him and this dealership without any reservation. More

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