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Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 5

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
150 Reviews
4.3

150 Reviews

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150 Reviews of Paul Bonilla

November 21, 2024

Dealership Rating
Employee Rating

Told me my truck was ready for a recall but the repair wasn’t ready. Couldn’t repair small problem. I wasted my time More

by russsehnert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Our apologies for any frustration or car troubles you are having, and that you feel we were not able to meet your expectations. Please feel free to give us a call and we would be happy to discuss any services to your vehicle with you. We hope to earn back your business in the future.

November 20, 2024

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Employee Rating

Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the tine to share your experience and for leaving us a 5 star review. We appreciate your business and your recommendation means the world to us. We look forward to working with you again in the future.

November 19, 2024

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Employee Rating

Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! More

by vlizza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Matthew Fuchs, Bill Tegethoff, Felicia Wardrick, Cesar Sanchez

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and 5 star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 18, 2024

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Employee Rating

The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Argueta, Mike Salerno, Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for leaving a 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

November 13, 2024

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Employee Rating

Labor rate is triple my local mechanic with no value added for the price difference. Parts price is double than I can purchase retail from another Jeep dealers online. Only going to the dealer due to th More

by carmenandrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Our apologies for any frustration or car troubles you are having, and that you feel we were not able to meet your expectations. Please feel free to give us a call and we would be happy to discuss any services to your vehicle with you. We hope to earn back your business in the future.

November 12, 2024

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Employee Rating

Very satisfied with my car love to use solerno for my car need I’ll the time More

by trimino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Argueta, Sal Zebardast, Mike Salerno, Cory Taylor, Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , None

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Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 12, 2024

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Employee Rating

Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be More

by patricia_shorrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock

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Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. It is wonderful to hear that Jaylin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 07, 2024

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Employee Rating

Very efficient, dropped car off for a recall, received text when completed, staff very responsive courteous and professional More

by johnlcal73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time

November 06, 2024

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Employee Rating

Once the appointment was available repair was completed in a timely manner -- thank you to Jaylen for coordinating and being communicative More

by elanbitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaylen

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Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 02, 2024

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Employee Rating

Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. More

by calebrosier23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you in the future.

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