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Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 5

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.4
169 Reviews
4.4

169 Reviews

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169 Reviews of Paul Bonilla

May 07, 2025

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Employee Rating

It was a very efficient and client-friendly experience! i appreciate the speed and fast turnaround and professionalism by all. More

by ducharme.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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May 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful feedback and 5-star review! We're thrilled to hear that you had an efficient and client-friendly experience. It's great to know that our team's speed, turnaround, and professionalism met your expectations. We truly appreciate your kind words and look forward to serving you again in the future!

April 20, 2025

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Left car night before got all done by noon time. All were very knowledgeable and courteous. More

by schicktennis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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May 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5-star review! We're glad everything was completed by noon and that dropping off the night before worked well for you. It's great to hear our team was knowledgeable and courteous—we’ll be sure to share your feedback with them. We appreciate your support!

April 13, 2025

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Good customer service 👍🏾 I was very pleased with the way I was treated, from the outside staff to the inside.. More

by bbarnette44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Apr 24, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for the kind words! We're glad to hear you had a great experience from start to finish—our team inside and out truly appreciates it. We’re always here to provide top-notch service and look forward to seeing you again!

March 26, 2025

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Everyone was professional and courteous. The service department did and excellent job. They met all of my expectations. Thank you. More

by berickson493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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March 22, 2025

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Employee Rating

air suspenson still leaking when the truck sits over nite the compressor come on still leaking More

by rjv726
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 27, 2025

Salerno Duane Chrysler Jeep responded

So sorry to hear that! Thank you for bringing this to our attention. We recommend reaching out to our service department if you haven't already so they can assist you further and discuss the next steps to resolve the issue. They would be more than happy to help you get this sorted. Please feel free to contact them at your earliest convenience.

March 08, 2025

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The service people are always very helpful. Appreciate all their input regarding my vehicles and recommendations. More

by kim76
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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March 08, 2025

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Employee Rating

The service was amazzzzzzzing ! !!!!!!!!! The person at front desk was so welcoming ( so sorry I forgot his name ) It was a fast check in Got a ride home since it was planed for o More

by lbeker56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the amazing review! We’re so glad to hear you had such a positive experience with our service, and we really appreciate your kind words about the front desk team. We’ll make sure to pass on the compliment to them!

March 03, 2025

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Great service, quick to check in and was able to get me a ride to work while they did the service. More

by mryan92082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Fuchs, Bill Tegethoff, Felicia Wardrick

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Mar 12, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear that you had a smooth and efficient experience with us. It's wonderful that we could get you a ride to work while your service was being taken care of. We always aim to make things as convenient as possible for our customers. If you need anything else, don't hesitate to reach out. Thanks again for choosing us! 😊🚗

March 02, 2025

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Employee Rating

The service department staff is very professional and completed the work as promised and in a timely manner.. More

by vitons
Service Communication
Recommend Dealer
Yes
Print

February 26, 2025

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Employee Rating

Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. More

by spizzi429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno, Cory Taylor, Matthew Fuchs, Bill Tegethoff, Felicia Wardrick , Henry Argueta

Print
Feb 28, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in us! We’re thrilled to hear that your car was ready ahead of schedule and that you had another great experience. It’s always a pleasure to serve you, and we appreciate your kind words. We look forward to your next visit!

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