Paul Bonilla
Paul Bonilla at Salerno Duane Chrysler Jeep

Paul Bonilla | Page 6

Service Writer

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.3
154 Reviews
4.3

154 Reviews

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154 Reviews of Paul Bonilla

November 12, 2024

Dealership Rating
Employee Rating

Jaylin was great - very friendly and efficient Easy process - car ready when they said it would be More

by patricia_shorrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. It is wonderful to hear that Jaylin was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 07, 2024

Dealership Rating
Employee Rating

Very efficient, dropped car off for a recall, received text when completed, staff very responsive courteous and professional More

by johnlcal73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time

November 06, 2024

Dealership Rating
Employee Rating

Once the appointment was available repair was completed in a timely manner -- thank you to Jaylen for coordinating and being communicative More

by elanbitan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaylen

Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 02, 2024

Dealership Rating
Employee Rating

Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. More

by calebrosier23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you in the future.

October 30, 2024

Dealership Rating
Employee Rating

Everybody at the dealership was wonderful. I really appreciate the ride home from the staff versus waiting at the dealership. More

by meganmeighan19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star review! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

October 23, 2024

Dealership Rating
Employee Rating

I found the service offering to be easy and also high quality. I walked away satisfied More

by mjgrossm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review! We appreciate your business and look forward to working with you again in the future.

October 17, 2024

Dealership Rating
Employee Rating

Job was not performed correctly , given another appointment to have it fixed . Cannot give a review until job is correctly completed More

by trimino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 14, 2024

Dealership Rating
Employee Rating

Service was exceptional. They were very polite and took care of my recall promptly. 5 star service More

by kmcgahey0125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Salerno Duane Chrysler Jeep responded

Thank you very much for your positive feedback and 5-star review! We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

October 08, 2024

Dealership Rating
Employee Rating

After waiting 3 days for a recall service which should taken 1 day. Then driving my car the next day and the flash guard fell off. Took it back to the dealer to inspect to have the tech lie to me by sayin More

by tenft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 14, 2024

Salerno Duane Chrysler Jeep responded

Thank you for letting us know about this. Your feedback helps us do better. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

October 03, 2024

Dealership Rating
Employee Rating

Very happy to stop in for an oil change without an appointment. Could not find a time that worked out for me. I was in and out in a little over an hour. Thank you. More

by lflaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

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