Paul Kim | Page 7

So good, I came back for seconds! In June of 2015 I purchased a New ML350 from Paul Kim with an assist from Hans Kribbel. The buying experience was one of the best and most enjoyable In June of 2015 I purchased a New ML350 from Paul Kim with an assist from Hans Kribbel. The buying experience was one of the best and most enjoyable that I have ever had, and I cant remember how many vehicles that I have purchased in my 66 years. In fact,, our...my wife and I experienced such a professional , relaxed, and positive sales approach, that we came back for another Mercedes last week May 2016. This time, for an E350 4matic for me. I am now a 2 Mercedes family, and can honestly say the drive from Crystal Lake to Lake Bluff was well worth it. While there I dropped of our ML 350 for its yearly check up. Mike Dube treated us like family. The Ml came back looking like new and with a clean bill of health. In fact, Mike gave me more information and details on its condition than my family Doctor. He even showed me some things that our ML could do that I was unaware of. Overall this is the place to go for a new car, used car, or service. More

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Quick Deal on hours-old CPO E350 Was not looking to make a deal on the day that I visited the dealership, but Paul made me aware of a very recently acquired E350 that I might want to Was not looking to make a deal on the day that I visited the dealership, but Paul made me aware of a very recently acquired E350 that I might want to take a look at. The car had only 8800 miles on it and Paul brought the car around, after running it through the carwash. Quick test drive and condition assessment led to an efficient deal negotiation. More

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Excellent There were some special considerations in our case in order to purchase a car, and Paul Kim has put our minds at ease by being resourceful and efficie There were some special considerations in our case in order to purchase a car, and Paul Kim has put our minds at ease by being resourceful and efficient within the short time frame that was available to us. Not only were we able to get through the loopholes and successfully find the perfect car, he was also able to create a comfortable experience throughout our encounter at Knauz, and even after the purchase continues to be readily available for any questions of concerns that we might have with the car. We are ecstatic that we can rely on a dealership that is dependable as well as quick and efficient with our needs. Highly recommended. More

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It was a fabulous experience! I wanted to purchase a new car as a surprise birthday gift for my son. I called Knauz and first spoke to Ryan Herbig, and then Paul Kim. I told them w I wanted to purchase a new car as a surprise birthday gift for my son. I called Knauz and first spoke to Ryan Herbig, and then Paul Kim. I told them what I wanted. They found the perfect car 100 miles or more away. They were able to get the car for me. In addition to all of the other hoops normal customers put them through, I had an additional request of a big bow for the car. AGAIN they came through. Everything they promised me I got. The car, the price, the delivery date! They both took lots of time with me and explained all of the features of the car. I couldn't have asked for anything more. In addition, after I picked up the car they contacted me several times to make sure I was satisfied or had any questions. I DEFINATELY would recommend them to anyone who wanted to get a Mercedes. They also set up a special appointment for my son to go over all of the functions. More

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great buying experience We recently purchased a 2016 GLE 400 through Paul Kim, the second vehicle we've purchased through him. Paul makes sure the vehicle meets your needs an We recently purchased a 2016 GLE 400 through Paul Kim, the second vehicle we've purchased through him. Paul makes sure the vehicle meets your needs and that there aren't any last minute problems before you pick it up. Jacqui took me through the paperwork without trying to upsell you with extras like extended warranty like so many other dealers do. The products are explained and if you say you're not interested she just moves on. Product genius Sam Greenberg takes you through the car and all of the systems that it has and will setup your Bluetooth and anything else you need help with. By the time you leave the dealership you'll know your new car and all that you can do with it. More

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2016 SL550 Recently leased a 2016 SL550 from Knauz. Overall the experience was great. It was a no pressure sale that ended with me getting a package that fit m Recently leased a 2016 SL550 from Knauz. Overall the experience was great. It was a no pressure sale that ended with me getting a package that fit my needs. Paul Kim was the sales person that I worked with on the purchase. He was knowledgeable on the product and helped me in deciding what car was best for my needs. I will say also that I originally started looking at the Knauz BMW line with Brock Gordon and there was no competition for commision between the two sales teams. Brock showed me the BMW line then let me walk over to the Mercedes line with no pressure to just work with him. Once the deal was done, I was introduced to Sam Greenberg. Sam went thru the whole car with me and gave me quit the education. Sam was very knowledgeable on the product and was able to answer all my questions. Overall a great experience. More

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Easy, easy, easy. After driving the same car for 12 years, I finally broke down and bought a new one! I can't say enough good things about my salesman, Paul Kim and te After driving the same car for 12 years, I finally broke down and bought a new one! I can't say enough good things about my salesman, Paul Kim and tech guru Sam Greenberg! Paul was great when it came to helping me pick out the auto that best fit my needs. No pressure, only informative! After I drove the Mercedes GLE400, I loved it but still needed to test drive a BMW X5 before I was willing to purchase the Benz. Paul made it super easy- he told me and my family to sit back and have some free refreshments while he went over to the Knauz BMW dealership and set me up with a comparable X5 to test drive. I was unable to pick my new car up at the dealership the next day so they delivered it to my home! Sam Greenberg came with Paul and explained how everything in the car worked. Sam was patient and friendly and didn't make me feel embarrassed about asking so many questions. The icing on the cake was when they jumpstarted our CLK that hadn't been used all winter!! I can't say enough good things about my experience at Knauz!! I will be sure to recommend the dealership to my family and friends. Also want to give a shout out to Vijay Zaveri who did a great job at explaining the different Mercedes-Benz service programs/options- Thanks! More

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Great experience Let's just say this was the best car buying experience I have had. I am so use to calling every dealer and finally getting it whittle down to the cor Let's just say this was the best car buying experience I have had. I am so use to calling every dealer and finally getting it whittle down to the correct price, but not this time. I walked in saw the car I wanted, CLS 63 AMG, and began to look at it. Paul Kim came over and politely asked me if I had any questions. Told him I just needed his best price on the car. I checked three dealers no one came close to his price. He then went out of his way to make the buying experience great with the help of Ryan and Sam. I now know every feature on that car along with having a team that takes care of me with any issues. More

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Came in for used left with NEW! Truly exceptional car buying experience! I have never purchased a vehicle and afterwords thought how awesome the staff was. Usually buying a car is mo Truly exceptional car buying experience! I have never purchased a vehicle and afterwords thought how awesome the staff was. Usually buying a car is more like work and something to dread. Paul, Hans and Sam, you guys are rock stars. Thank you for helping my wife and I find a great car. More

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Great experience ordering 2016 GLC 300 to wanted specs Worked with Paul Kim and Sam Greenberg to custom order a 2016 GLC 300 to the specifications we wanted. Mercedes had some issues producing the car wit Worked with Paul Kim and Sam Greenberg to custom order a 2016 GLC 300 to the specifications we wanted. Mercedes had some issues producing the car with the color/interior trim combination we wanted but Paul went above and beyond to secure that combination for us. Sam really helped getting my name change/history fiasco cleared up and worked on my behalf to Mercedes Financial. Overall very satisfied with the experience and will recommend the dealership and the staff! More

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