Paul McDonald
Paul McDonald at Luther Family Buick GMC
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Paul McDonald | Page 31

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.9
827 Reviews
4.9

827 Reviews

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827 Reviews of Paul McDonald

January 22, 2022

Dealership Rating
Employee Rating

Quick competent service, from a full service garage. Waiting room snacks and beverages were a plus. More

by Luther Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Joe Emmerich

Jan 24, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 18, 2022

Dealership Rating
Employee Rating

Got me in and out the same day with no appointment and everything was done right More

by JEFF.MCDANIELS53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

Jan 20, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 18, 2022

Dealership Rating
Employee Rating

I couldn't make an appointment bc my issue needed to come up on a dash light alert. Luckily it wasn't too busy to just show up w/o an appointment and even if it couldn't have been fixed just getting the mac More

by JediMissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Jan 20, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 17, 2022

Dealership Rating
Employee Rating

Wonderful customer service! They saved me when my truck broke down in Fargo, and was able to fix my truck immediately even though they were super busy. It was GREATLY appreciated. More

by Lhill9921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 17, 2022

Dealership Rating
Employee Rating

Great and friendly staff. I do not like to have car trouble but Paul McDonald goes above and beyond what is normally expected to get my vehicles back on the road. I really appreciate him and the entir More

by Shawn Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 14, 2022

Dealership Rating
Employee Rating

Passing through Fargo and needed quick job done on our car, It was taken care of fast and courteous service! More

by Smattis5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Messmer

Jan 18, 2022

Luther Family Buick GMC responded

Smattis5, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2022

Dealership Rating
Employee Rating

Paul and his crew are fantastic for fitting us in when we need service. We are a Corporation and have a fleet of GM vehicles and always receive the best care and service when we visit Luther GMC. Jerry, More

by Shawn Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 09, 2022

Dealership Rating
Employee Rating

They were ready when I arrived for my oil change. They also kept me informed about my battery replacement. More

by SCOTTGUSTAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 05, 2022

Dealership Rating
Employee Rating

They took care of my Sierra in short order, and at a reasonable price. I will definitely take my truck there if I have another maintenance issue. More

by Timfrolfer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Luther Family Buick GMC responded

Tim, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 04, 2022

Dealership Rating
Employee Rating

I brought my leased car in for a check engine light. 4 days early. I also wanted my tired rotated and oil changed. Neither got done. This is not the 1st time they drop the ball. I asked to leave my car th More

by angela beltz
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Jan 06, 2022

Luther Family Buick GMC responded

Thank you for taking the time to share your recent experience at Luther Family Buick GMC. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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