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Paul McDonald
Paul McDonald at Luther Family Buick GMC
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Paul McDonald | Page 32

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.9
827 Reviews
4.9

827 Reviews

Write a Review

827 Reviews of Paul McDonald

January 01, 2022

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Employee Rating

Super friendly staff. They were able to see what was wrong with my car and fix it More

by uptnt007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , Kari Sunderland

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Jan 04, 2022

Luther Family Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 01, 2022

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Employee Rating

I was running behind to pick up my vehicle after a service appointment. I got there after closing. The dealership manager was still there and was able to get me my keys and take my payment. He went wa More

by PATRICKLOREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich , Kari Sunderland

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Jan 04, 2022

Luther Family Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Luther Family Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2021

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Employee Rating

Great dealership and service center. We’re very satisfied with the work they did and everything seems to be working greatly! More

by tanneranderson30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jan 03, 2022

Luther Family Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2021

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Employee Rating

Great staff. Very friendly and helpful. Nice facility. Definitely the place to go for your next vehicle purchase! More

by ktdux
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Emmerich, Mark Carlson, Robb Reierson, Kevin Lindgren, Evan Kasson , Todd Brown

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Jan 03, 2022

Luther Family Buick GMC responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 23, 2021

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Employee Rating

Great service advisors as well as staff.Always keeps one Great service advisors as well as staff. Always keeps one informed about the work that needs to be done and the costs involved. Good place to take More

by CLARICE.HACKMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren , Kari Sunderland

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Dec 28, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 20, 2021

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Employee Rating

They did a great job the staff was nice to work with and they gave me the answers I was looking for More

by Jhalvorson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 22, 2021

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2021

Dealership Rating
Employee Rating

These guys are top notch oil changes tire rotations service buying a new vehicle whatever I have they any issues they take care of promptly. More

by cyn.varriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Tony Emmerich, Robb Reierson, Jim Jermstad, Jody Jackson, Joe Emmerich

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Dec 21, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 18, 2021

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Employee Rating

Quick service. Friendly staff. We had car towed into dealer. Needed new alternator. Found out the old one was under a lifetime warranty….a nice surprise! More

by sesid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 20, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 17, 2021

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Employee Rating

Service department is quick and efficient getting my vehicle in for service and out in a timely manner. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Kevin Lindgren

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Dec 20, 2021

Luther Family Buick GMC responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 16, 2021

Dealership Rating
Employee Rating

Short notice appointment was accommodated. Driver was friendly. Paul was quite helpful. Speed of service was great. More

by ward.lunde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Dec 16, 2021

Luther Family Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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