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Paul McDonald
Paul McDonald at Luther Family Buick GMC

Paul McDonald | Page 4

Assistant Service Manager

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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827 Reviews
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827 Reviews

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827 Reviews of Paul McDonald

August 29, 2023

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Employee Rating

A service employee and the assistant manager was very helpful, made sure I was taken care of and updated all that day with what they found out on the diagnostic . Couldn’t ask for a better team to work More

by cjred41
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson

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Aug 30, 2023

Luther Family Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Family Buick GMC for your vehicle needs. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 19, 2023

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Work was done and all items in question were. Taken care of . Recieved call when done More

by davidhemm60
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Workmanship
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Recommend Dealer
Yes
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Aug 22, 2023

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 10, 2023

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Employee Rating

Paul and Eric are the Bestest. They always take care of all my service needs!! More

by wolfparts
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Aug 11, 2023

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 06, 2023

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Employee Rating

Upfront with the cost of my repair, done correctly and very helpful also on time More

by derekw8829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 08, 2023

Luther Family Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Family Buick GMC. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

August 01, 2023

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Everything was done correctly the first time and it was ready when they said it would be. More

by PEEGS
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Aug 03, 2023

Luther Family Buick GMC responded

Thank you for your wonderful review! I greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 31, 2023

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Great experience! Luther GMC treated me as a customer before and after the sale. I will be looking to them to supply me my next truck. More

by CM-AUSSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Jim Jermstad , Mark Carlson

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Aug 03, 2023

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 30, 2023

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Luther service is our go to for all of our 7, Luther Family GMC vehicles! Honest, fast, friendly from the service center to the sales team! Thank you Luther Family Buick GMC for making it so easy to kee More

by Alidye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Tony Emmerich, Tim Ebens, Kevin Lindgren, Jim Jermstad, Larry Mitchell, Joe Emmerich , Todd Brown, Troy Weist

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Aug 02, 2023

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 28, 2023

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Employee Rating

We were treated with great respect and our service was handled very quickly and professionally—thanks for your patience. More

by EJQUAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens, Robin Tollefson, Robb Reierson, Kevin Lindgren, Joe Emmerich

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Aug 01, 2023

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 27, 2023

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Employee Rating

They are very good at what do or say. I'm very happy with their services More

by Little Peanut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

Luther Family Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Luther Family Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

July 19, 2023

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Employee Rating

We always have the best service there. Great people to work with! I just love my Buick!! More

by jjbrekke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2023

Luther Family Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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